Piscine couverte, piscine extérieure, parasols de plage, chaises longues

Avis sur Amphora Hotel

4 out of 5
Amphora Hotel
Setaliste Pape Ivana Pavla II 51, Split

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 116 avis sur 188." "
Note des voyageurs de 8 (Bien), d’après 39 avis sur 188." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 188." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 188." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 188." "

9,0/10

Propreté

8,4/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

olivera

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en juin 2022

8/10 Bien

Frédéric

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en septembre 2021
Réponse de Antonia - sales manager le 28 sept. 2021
Dear Mr. Frederic, thank you for nice review. Look forward to welcome you again! Kind regards,

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021
Réponse de Antonia - sales manager le 20 sept. 2021
Dear Mr Thomas, thank you for positive feedback. We hope to host you soon again and remain at your complete disposal. Best regards,

10/10 Excellent

olivera

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en août 2021
Réponse de Antonia - sales manager le 8 sept. 2021
Dear Mrs Olivera, Thank you for choosing us for your stay in Split and we all look forward to welcome you back soon! Best regards,

10/10 Excellent

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en août 2021
Réponse de Antonia - sales manager le 8 sept. 2021
Dear Mr David, Thank you for choosing us for your stay in Split and we all look forward to welcome you back soon! Best regards,

6/10 Satisfaisant

karim

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
L’hôtel est très bien avec une bonne situation géographique un très bon petit déjeuner. Service au bord de la piscine exécrable avec une heure d’attente pour avoir un tomate mozzarella ou un club sandwich. Un sourire ne coûte rien.
Séjour de 5 nuits en août 2021
Réponse de Antonia - sales manager le 30 août 2021
Dear Mr Karim, thank you for taking the time to post your review and for choosing us for your stay in Split. We appreciate very much your kind feedback, it will help us to ameliorate our service. Hope to have a chance to welcome you again to let you experience a better performance we remain at your disposal with Best regards,

10/10 Excellent

Elie Abi

Séjour de 4 nuits en août 2021

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel magnifique
Séjour exceptionnel service et chambre impeccable
Séjour de 2 nuits en juin 2020
Réponse de Sales team le 6 juil. 2020
Dear David, thank you very much for positive feedback. Hope to welcome you again!

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spa was wonderful !
Séjour de 4 nuits en mai 2024

10/10 Excellent

Maribel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a first class hotel and I really enjoyed my stay here. I traveled during low season (stayed for a little over a week) and the staff took great care of me. I had a massage at their spa and it was also wonderful. The massage therapist was one of the best I've had. This hotel has great amenities -- pool, spa, and it's right by the beach, perfect for morning and evening walks. The area is safe, good for female solo travelers. This hotel is not at the city center. While it is close to the beach, it's not close to many restaurants or grocery stores or pharmacies. No close laundromat either. Though there is one grocery store close by, and for me, that was enough. You'd have to take a bus or Uber to the city center. Uber or Bolt cost $10 one-way on average so it's not bad. I thought the food was good at the hotel restaurant, not the best, but good. The breakfast buffet is amazing and the cheesecake is a must and the best I've had!

4/10 Médiocre

Christina

Voyage en famille
Les points faibles : Personnel et service
Overall our stay in Hotel Amphora was very disappointing. Most staff were very unfriendly and really did not want to help with any issues we brought to their attention. The hotel itself is beautiful and has some lovely amenities but it is not being well maintained. There is major construction happening all around the hotel which meant it was extremely difficult to get picked up and dropped off at the hotel. This also meant that we were not picked up as arranged for an excursion we organised through the hotel. I appreciate the construction is not the fault of the hotel but it was not mentioned at any point when booking. The construction started at 7am most days and the bedrooms that were advertised as sound proofed, absolutely were not. We could hear all the construction and our room actually shook every time a door closed nearby. We booked this hotel specifically to be near a beach, beautiful pictures were advertised on Expedia…the beach was closed due to this planned construction the entire time we were there. We did receive a room upgrade due to VIP access and our room was beautiful. The VIP bottle of wine was only put in our room the day before we were due to leave so we did not have time to drink this. The daily housekeeping of our room was absolutely minimal, our glasses which we used were never cleaned or replaced and our tea cups were only replaced once in the 7 days we were there. The spa and pool facilities were really beautiful but are not being cared for.
Séjour de 6 nuits en mai 2024

4/10 Médiocre

Volodymyr

Voyage en famille
Les points faibles : Personnel et service et équipements
There is construction going on around the hotel. The room was poorly cleaned, the windows were very dirty. we wanted to have dinner at the hotel restaurant, but as a result of waiting, no one approached us at the restaurant reception desk, and the waiters were minding their own business
Séjour de 1 nuit en mai 2024

10/10 Excellent

Emilia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2024
Réponse de Hotel Amphora team le 23 mai 2024
Dear emilia,Thank you for your 5-star review! We're thrilled you had a great experience. If you have any additional feedback or comments, we'd love to hear them. Looking forward to welcoming you again!Kindest regards,

10/10 Excellent

Francisco

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay. Road to get there under repair.
Séjour de 3 nuits en avril 2024
Réponse de Hotel Amphora team le 23 mai 2024
Dear Francisco,Thank you for the 5-star review! We're glad you had a great stay despite the road repairs. We appreciate your understanding and look forward to welcoming you back soon!Best regards,

8/10 Bien

Jane, South San Francisco

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great restaurant. Spa had very limited services. Hair found all over bathroom upon check-in. Lots of construction. Staff do not knock and would just open door for cleaning or other services.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Amphora team le 23 mai 2024
Dear Jane,Thank you for your feedback. We're glad you enjoyed the restaurant, but we're sorry to hear about the issues you experienced. We have addressed the cleanliness and staff conduct immediately, and we apologize for the inconvenience caused by the construction. Your comments help us improve, and we hope to provide you with a better experience in the future.Kindest regards,

10/10 Excellent

Rino Josh, Zagreb

Séjour de 11 nuits en mars 2024
Réponse de Hotel Amphora team le 23 mai 2024
Dear rino Josh,Thank you for the 5-star rating! We're delighted you had a great experience. We look forward to welcoming you again!Kind regards,

10/10 Excellent

Ernest

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Amphora team le 2 nov. 2023
Dear Ernest,Thank you for your perfect rating! We appreciate your support and look forward to welcoming you back in the future.Best regards,

10/10 Excellent

Larry

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was right on the sea and had great views. Staff was very helpful. Included breakfast was outstanding. Only issue was road constructionwhich made it difficult to get to hotel but that is not the hotels problem
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Amphora team le 2 nov. 2023
Dear Larry,Thank you for your positive feedback! We're delighted to hear that you enjoyed our seaside location, breathtaking views, helpful staff, and outstanding breakfast. We appreciate your understanding regarding the road construction inconvenience. We hope to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 Excellent

Mikael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mycket bra.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Amphora team le 2 nov. 2023
Dear Mikael,We're delighted to receive your flawless rating! Thank you for choosing us, and we hope to provide you with another exceptional stay in the future.Warm regards,

10/10 Excellent

ari

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Amphora team le 2 nov. 2023
Dear Ari,Thank you for your perfect rating! We are thrilled to hear that you had an excellent experience. We look forward to welcoming you back for another wonderful stay.Warm regards,

10/10 Excellent

Samudra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just amazing
Amazing location and just too gorgeous View with a great see through pool.
Séjour de 4 nuits en septembre 2023
Réponse de Atrium Hotel Team le 10 oct. 2023
It sounds like you had an incredible experience at a hotel with an amazing location and stunning views. Your satisfaction is important, and we look forward to welcoming you back for another memorable stay!Best regards!

8/10 Bien

ROBERTO

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bom hotel na praia
Infraestrutura excelente em ótimo local. Quarto espaçoso oferecido como upgrade pela equipe da recepção. Para ser um lugar perfeito, num dos melhores destinos da Croácia, é importante cuidar melhor da limpeza, em especial na lavagem de toalhas de banheiro, lençóis e travesseiros, maioria com mal cheiro. Encontramos um inseto em nossa cama na hora de dormir!
Séjour de 3 nuits en septembre 2023
Réponse de Amphora Hotel Team le 10 oct. 2023
Thank you for sharing your feedback about your recent stay at the hotel. However, we're deeply sorry to hear about the issues you encountered with cleaning, especially with regard to towels, sheets, and pillows. This is certainly not up to the standards we aim to provide, and we apologize for any inconvenience you experienced. We take cleanliness and hygiene very seriously, and we will address these concerns with our housekeeping team to ensure that such issues do not occur in the future.Your feedback is crucial to our improvement efforts, and we appreciate your patience and understanding. If you decide to stay with us again, we will do our utmost to ensure a more pleasant and trouble-free experience. Thank you for choosing our hotel.Best regards!

6/10 Satisfaisant

Brian

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Amphora team le 2 nov. 2023
Dear Mr. Brian,Thank you for your feedback. We appreciate your input and will use it to improve our services. We hope to welcome you back for a better experience in the future.Kind regards,

10/10 Excellent

Amanda

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was beautiful. Check in & Check out was quick n easy. Room was clean and true to photos. Breakfast and restaurant food were good and bar prices were not bad. Would definitely return !
Séjour de 5 nuits en septembre 2023
Réponse de Amphora Hotel Team le 10 oct. 2023
Thank you for sharing your positive experience during your stay at the property. Your intention to return is a wonderful endorsement, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you for choosing our property!Best regards!

10/10 Excellent

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay in Split
Nice, modern hotel across the street from the beach, only about 15 minutes from the Old City by taxi. Clean, modern, spacious room. The bed was comfortable. The bathroom was very nice. Friendly staff. Best breakfast buffet I have ever seen! Attached is the view from our room.
Séjour de 1 nuit en septembre 2023
Réponse de Amphora Hotel Team le 10 oct. 2023
Thank you for sharing your wonderful experience at the hotel. It's fantastic to hear that you enjoyed your stay.We're delighted to hear that you had friendly interactions with our staff and that you were impressed by our breakfast buffet. Your feedback is greatly appreciated.The view from your room must have been spectacular! We hope you had a memorable time during your stay, and if you decide to visit again in the future, we'll be here to provide another exceptional experience. Thank you for choosing our hotel!

8/10 Bien

Sha rai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Amphora team le 2 nov. 2023
Dear Sha Rai,Thank you for taking the time to share your review following your recent stay at our hotel. We greatly appreciate your feedback and are pleased to hear that your experience was overall positive.We hope to see you again in the future!Kind regards,

10/10 Excellent

Rino Josh, Zagreb

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very close to the beach, perfect hotel in all aspects a bit far from center town & no restaurants anywhere close, other than that, 10/10
Séjour de 8 nuits en septembre 2023
Réponse de Amphora Hotel Team le 10 oct. 2023
Thank you for your excellent rating and for sharing your feedback about your stay. Your feedback is appreciated as it helps other travelers plan their stay.Thank you for choosing our hotel!

10/10 Excellent

Joanna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel with great facilities, lovely big room and the spa is amazing. I was expecting more food on the breakfast buffet.
Séjour de 3 nuits en septembre 2023
Réponse de Amphora Hotel Team le 10 oct. 2023
Thank you for your feedback about your stay at the hotel. We appreciate your comment about the breakfast buffet.Guest feedback is valuable in helping us make improvements, and we will take your suggestion into consideration to enhance the dining experience for our guests.Thank you for choosing our hotel!

4/10 Médiocre

Frida

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, confort de la chambre
Avoid this hotel
My room was very poorly cleaned, I found an old vaper under my bed and so much dust, the room was covered in dust on walls, floors and interior with spider webs on the golden wall decoration behind the bed, there was old spagetti in the water boiler and the things in the bathroom was covered in dust. I only had two nights there and my first night I checked in late and went out right away, so I didn't notice how dirty it was until coming back my second night. I woke up my second morning with double sided eye infection due to the dust and had been coughing and having a hard time breathing the whole night, having to sleep with the balcony door open thinking it was because of the AC. I spoke to the reception about it and they told me to leave my contact information and they would get back to me. It's been 1.5 months now without anyone contacting me. I sent them an email after two weeks telling them about my horrible stay and haven't gotten a reply. I would not stay at this hotel. It is also far from Split, approx a 15-20min taxi drive and it's in an area with a lot of construction work going on around it. When showering the water went all over the floor and out into the room, leaking under the carpet in front of the bed. The walls are very thin, I heard my neighbors "enjoying" their stay many times so to speak. Not at all relaxing. Why I didn't ask to switch rooms is because didn't realize how bad it actually was until I woke up with that eye infection on my last morning.
Séjour de 2 nuits en août 2023
Réponse de Amphora Hotel Team le 21 sept. 2023
Dear Mrs. Frida,I would like to start by sincerely apologizing for the disappointing experience you had during your recent stay at our hotel. Your feedback is incredibly important to us, and I assure you that we take it very seriously.I am deeply concerned to learn about the cleanliness issues you encountered in your room. What you described is far from the standard we aim to uphold, and I want to assure you that this is not indicative of our usual service. Please accept our apologies for the lapses in housekeeping that you experienced. We will immediately address these issues with our housekeeping team to ensure such oversights do not recur.I am also sorry to hear about your discomfort due to the dust and the impact on your health. Your well-being is of the utmost importance to us, and it's truly regrettable that we did not respond promptly to your concerns. Rest assured, we are taking steps to improve our communication and response times to ensure that no guest is left without assistance.Regarding the location of our hotel, we appreciate your feedback. While we are situated in a quieter area away from the bustling city center, I understand that the distance from Split may not have met your expectations. We will continue to work on providing clear information to our guests about our location and transportation options.The issues you mentioned with the water leakage, noise disturbance, and other inconveniences are also concerning, and we will thoroughly investigate and address each of these matters to enhance our overall guest experience.I understand that your stay did not meet your expectations, and for that, I am truly sorry. We genuinely appreciate your feedback as it helps us make necessary improvements. Please be assured that your comments have not gone unnoticed, and we are committed to doing everything we can to prevent similar issues in the future.Once again, I apologize for the inconveniences you faced during your stay, and I hope we can regain your trust in the future.Warm regards,Amphora Hotel Team

8/10 Bien

päivi

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2023
Réponse de Amphora hotel team le 20 sept. 2023
Thank you for taking the time to share your thoughts on your recent stay at our hotel. We hope to have the pleasure of hosting you again in the future. If you decide to return, please feel free to reach out to us directly, and we'll be delighted to assist in making your next stay just as enjoyable. Warm regards,

10/10 Excellent

Tero

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was very nice, good situation, very nice personnel, extra good Sauna depatment, only minus was there should have been a bar on the beach
Séjour de 7 nuits en septembre 2023
Réponse de Amphora Hotel Team le 14 sept. 2023
Dear Tero Tapio Pynnönen,We appreciate you taking the time to leave us such a wonderful review! It's fantastic to know that you had a fantastic experience at our hotel. Our team takes great pride in ensuring that every guest feels welcomed and valued throughout their stay, and your feedback reinforces our commitment to excellence. Thank you for choosing our hotel, and we look forward to serving you again soon!Best regards

10/10 Excellent

Isabel Grace

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en septembre 2023
Réponse de Amphora Hotel Team le 14 sept. 2023
Dear Isabel Grace Palmer,Thank you so much for your positive review of our hotel! We are thrilled to hear that you had such an enjoyable stay with us. We hope to have the pleasure of welcoming you back on your next visit to our city. Safe travels!Warm regards

8/10 Bien

Andrea

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr schönes Hotel, aber zu weit weg vom Zentrum! Entweder man läuft 50 Minuten oder ist ständig auf Bus etc. angewiesen! Für uns keine Option!
Séjour de 4 nuits en août 2023
Réponse de Amphora Hotel Team le 14 sept. 2023
Dear Andrea Uhlig,Thank you for taking the time to share your feedback with us. Our team works hard to provide exceptional service and create a comfortable and memorable experience for all our guests so your feedback serves as a great motivation for us. We hope to have the pleasure of hosting you again in the near future!Warm regards

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Dålig städning av rummen, annars överlag bra hotell.
Séjour de 5 nuits en août 2023
Réponse de Amphora Hotel Team le 7 sept. 2023
Dear Maja Nyström,Thank you for taking the time to share your feedback with us! We strive to provide a comfortable and enjoyable experience for all our guests, and we apologize for any inconveniences you encountered during your time with us. Your feedback is of utmost importance to us, as it allows us to identify areas where we can improve our services.We appreciate your understanding and hope to have the pleasure of welcoming you back soon.Warm regards

10/10 Excellent

Lauren Paige

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and helpful staff. Hotel was immaculately clean
Séjour de 3 nuits en août 2023
Réponse de Amphora Hotel Team le 6 sept. 2023
Dear Lauren Paige Jeavons,Thank you for sharing your positive experience at our hotel! Our team takes great pride in ensuring that every guest feels welcomed and valued throughout their stay, and your feedback reinforces our commitment to excellence. We're delighted that you found our facilities and amenities to be top-notch. Thank you for choosing our hotel, and we look forward to welcoming you again soon!Warm regards

10/10 Excellent

jana

Voyage en groupe
The area is great, the hotel is great, employees were nice, it was quiet. Only thing I wish is they had a bit of a private beach because it gets packed here! PACKED.
Séjour de 12 nuits en août 2023
Réponse de Amphora Hotel Team le 6 sept. 2023
Dear Jana Spasovski,Thank you for taking the time to share your wonderful feedback! Our team strives to provide a seamless experience for all our guests, so your feedback serves as a great motivation for us. We appreciate your recommendation, and we look forward to welcoming you again during your next trip to our city!Best regards

10/10 Excellent

Thierno

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear Thierno Thiam,Thank you for taking the time to share your feedback with us! We believe in delivering personalized service to each guest, and we're delighted that you felt well taken care of. We appreciate your recommendation, and we look forward to welcoming you again during your next trip to our city!Warm regards

8/10 Bien

Viljami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was great,clean and safe.
Séjour de 5 nuits en août 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear Viljami Tölli,We appreciate you taking the time to leave us such a great review! We believe that the little details can make a big difference in creating a memorable stay, so we're thrilled that you appreciated the cleanliness and comfort of our rooms. We hope to have the pleasure of hosting you again in the near future!Warm regards

2/10 Horrible

Gustaf

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en juillet 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear Gustaf,Thank you for taking the time to share your feedback with us. We regret to hear that your recent stay at our hotel did not meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and we apologize for any inconveniences you encountered during your time with us. Your feedback is of utmost importance to us, as it allows us to identify areas where we can improve our services and we hope to have the chance to restore your faith in our hotel in the near future.Warm regards

4/10 Médiocre

Giovanna

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en juillet 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear Giovanna Di Geronimo,Thank you for taking the time to share your feedback with us. We regret to hear that your recent stay at our hotel did not meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and we apologize for any inconveniences you encountered during your time with us.We appreciate your understanding and hope to have the pleasure of welcoming you back soon.Warm regards

2/10 Horrible

Irfan

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Personal und Service ungenügend. Es gibt fast keine Kellner in diesem Hotel und man muss sich selber die Karten und das Menu holen.
Séjour de 6 nuits en juillet 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear Irfan Hukic,Thank you for sharing your experience with us. We deeply regret that we did not meet your expectations, and we appreciate you bringing these issues to our attention. Rest assured, we are taking immediate steps to address the issues and improve our services. Your feedback serves as a valuable tool in our continuous efforts to enhance our guest experience.Once again, we apologize for any inconvenience caused, and we hope to have the chance to restore your faith in our hotel in the near future.Warm regards

8/10 Bien

Moritz

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 4 nuits en juillet 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear Moritz Müller,Thank you so much for your positive review of our hotel! We are thrilled to hear that you had such an enjoyable stay with us. Our team works hard to provide exceptional service and create a comfortable and memorable experience for all our guests.We hope to have the pleasure of welcoming you back on your next visit to our city. Safe travels!Warmest regards

10/10 Excellent

Pamela, Trussville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful hotel with breathtaking views. Easy access to the beach. Not convenient to city area.
Séjour de 1 nuit en juillet 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear Pamela Winfield,Thank you for sharing your positive experience at our hotel! Our team takes great pride in ensuring that every guest feels welcomed and valued throughout their stay, and your feedback reinforces our commitment to excellence.Thank you for choosing our hotel, and we can't wait to welcome you back for another wonderful stay!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Glimrende parhotel, beliggende et stykke fra centrum
Séjour de 6 nuits en juillet 2023
Réponse de Mirna le 16 août 2023
Thank you so much for your positive review of our hotel! We are thrilled to hear that you had such an enjoyable stay with us. Our team works hard to provide exceptional service and create a comfortable and memorable experience for all our guests. Your kind words truly mean a lot to us. We hope to have the pleasure of welcoming you back on your next visit to our city. Warm regards

4/10 Médiocre

Amy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear Amy Smith,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We take great pride in providing excellent service and it is disheartening to learn that we fell short of your expectations.We appreciate your understanding and hope to have the pleasure of welcoming you back soon.Warm regards

10/10 Excellent

Liam

Séjour de 2 nuits en juillet 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear Liam Neess,Thank you for sharing your positive review of our hotel! We believe in delivering personalized service to each guest, and we're delighted that you felt well taken care of. We appreciate your recommendation, and we look forward to serving you again during your next trip to our city!Best regards

10/10 Excellent

Frederick

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
X-cellent location and great services and great service.
Séjour de 2 nuits en juin 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear Frederick Walther,Thank you for taking the time to share your wonderful feedback! We're thrilled that your experience at our hotel was nothing short of exceptional. It's fantastic to hear that our team went above and beyond to ensure your comfort and satisfaction. We appreciate your recommendation, and we look forward to serving you again during your next trip to our city!Best regards

10/10 Excellent

CLARE

Séjour de 3 nuits en juillet 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear CLARE,Thank you so much for your positive review of our hotel! We're delighted that you found our facilities and amenities to be top-notch. Thank you for choosing our hotel, and we look forward to welcoming you again soon!Best regards

4/10 Médiocre

Alain

Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Nice hotel but the shower leaked and the airconditioning did not work
Séjour de 1 nuit en juillet 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear Alain Voigt,Thank you for sharing your experience with us. We strive to provide a comfortable and enjoyable experience for all our guests, and we apologize for any inconveniences you encountered during your time with us. Your feedback is of utmost importance to us, as it allows us to identify areas where we can improve our services. Rest assured, we are committed to providing a better experience for our guests moving forward.We hope that You will give us another chance so we can restore your faith in our hotel.Warm regards

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Amphora Hotel Team le 24 août 2023
Dear Jonathan Cyga,We appreciate your wonderful review! We're thrilled that your experience at our hotel was nothing short of exceptional. Thank you for choosing our hotel, and we can't wait to welcome you back for another wonderful stay!Best regards