Good Afternoon,I'm sorry to hear this was the nature of the stay, the appropriate staff will be spoken to in the hope that this kind of thing does not occur again thank you for your feedback we appreciate the time you have taken to inform us of this kind regards

We are thrilled to hear that you had such a wonderful experience during your stay with us. Our team is dedicated to providing the best possible service, and your feedback is truly appreciated.

I understand that you stayed at the hotel for transit purposes, likely as a stopover before or after your cruise. It's excellent that the hotel's location served your transit needs well. If you have any more feedback or specific questions about your transit experience or if there's anything else you'd like to know or discuss, please feel free to share. I'm here to assist with any information or assistance you may need. Safe travels!

Merci pour votre retour, nous sommes vraiment heureux d'avoir pu répondre à vos attentes.

Hi guest,We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope your next visit will be as pleasant if not more as the previous one.Best Regards, KacperFront Office Team Leader

Dear Pierre, We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslaw Golebiewski Assistant General Manager

Hi Ian, thank you for your feed back, we are so glad that you have enjoyed your stay with us, we look forward to welcoming you back in the future.

Hi Ruth, thank you for choosing Ibis Southampton, we look forward to welcoming you back in the future.

Good Morning,thank you so much for your review! we greatly appreciate the feedback you have given us. we are so glad to hear you enjoyed your stay

Good Morning,thank you so much for your review! we greatly appreciate the feedback you have given us. good morning we are more then happy to refrigerate any items for you. we understand this wasn't to your preference and our room sizes are on our website.

Good Morning,thank you so much for your review! we greatly appreciate the feedback you have given us

Good morning,thank you so much for your feedback and your review- we really appreciate the time you've taken to share your point of view and we hope to see you again soon.kind regards

Good Morning,thank you so much for your feedback we really appreciate your time and value the information given. we are sorry to hear you didn't enjoy the breakfast but are so happy to hear the staff could be of help

Good Morning,thank you so much for your feedback we really appreciate your time and value the information given.

Good Morning,thank you so much for your feedback we really appreciate your time and value the information given. we are so glad to hear you enjoyed your stay here with us and we look forward to seeing you again soon

Good Morning,thank you so much for your feedback we really appreciate your time and value the information given. we are so happy to hear you were able to enjoy the area and we are sorry to hear you didn't like some of the restaurants in town

Good Morning,thank you so much for your review! we greatly appreciate the feedback you have given us. we are so glad to see you got to enjoy our location with us

Good Morning,thank you so much for your review, we really appreciate your feedback and we are so glad you have given us insight.we look forward to seeing you again soon.kind regards

Good afternoon, sorry to hear you feel the room needs updating we are looking into this and I will pass this onto our maintenance team. Hope to see you again, Josh Ibis team

Good morning, thank you for your stay with us and leaving a positive review we very much appreciate it. Our location tot he town and transport links is a huge advantage to us and glad you think so. Hope to see you again soon, Josh Ibis team

Good Morning,thank you so much for your review your feedback is appreciated and we look forward to seeing you soon.we are so glad you got to enjoy our brilliant location also

Good Morning,thank you so much for your review your feedback is appreciated and we look forward to seeing you soon.we are so glad to hear you got to enjoy our location with us

Good Morning,thank you so much for your review your feedback is appreciated and we look forward to seeing you soon.

Thank you for your review. We're pleased to hear that our location met your needs and that you found your stay satisfactory. Your feedback is appreciated, and we hope to have the opportunity to welcome you back in the future.Best regards,Ibis team

Good Morning,thank you for your review !kind regards

Good Morning,thank you for your review, we really appreciate your feedback. we can assure you we have very strict regulations where this kind of situation is checked regularly by an expert- which would be appropriate protocol for all hotels. on our website it does state we do not have an air conditioning but we are sorry to hear you didn't see this and it wasn't to your liking. our detergent is standard and again protocol used cleaning supplies which are applicable for most hospitality establishments. but we are sorry to hear that your skin was sensitive to this and if there would be any thing we could do at the time to aid you specifically with this of course we would. we are sorry to hear you didn't enjoy breakfast- sometimes in a busy morning replenishment is needed but we are sorry to hear this wasn't as smoothly as we strive to be at ibis. we are so sorry to hear that this happened unfortunately human error occurred but we are so sorry that this happened to your self and we hope to see you again soon to be able to rectify these issues on the duration of your stay. kind regards

Good Morning,we are so glad you enjoyed our location here with us and the staff were welcoming. we look forward to seeing you again soon

Good Morning,thank you for your review !

Good Morning,thank you so much for your review your feedback is great appreciated and we look forward to seeing you again soon. we are so glad to hear that the staff were helpful and you were pleased with the stay.

Guten Abend, wir freuen uns, dass Sie einen schönen Aufenthalt bei uns hatten und hoffen, Sie bald wieder zu sehen. Josh Ibis-Team

Good afternoon, thank you for your stay and leaving us a positive review we very much appreciate it and hope to see you again soon. Josh Ibis team

Good morning, we are so sorry about the WIFI situation we are trying everything we can to fix the problem and our neighbouring hotels have WIFI. Apologies once again about the bathroom, we do room checks daily to ensure rooms are clean and ready for guests. Will pass this onto the housekeeping team to check and sort the issue. We hope to see you again soon to provide a better stay than the last. Josh Ibis team

Good Morning,thank you so much for your feedback we really appreciate your time and value the information given.

Thank you for sharing your feedback with us! We're thrilled that our location near the train station and cruise terminal made your travels easier. Convenience is key, and we're delighted to have played a part in enhancing your experience.We look forward to welcoming you back for another seamless stay in the future!Warm regards,

Thank you for your feedback, we are glad you enjoyed your stay with us and we hope we can have you back soon.Best regards,Ibis team

Good Morning,we are so glad to hear you got to enjoy our incredible location with us here at ibis.

Good evening, thank you for your stay and leaving us a high score we very much appreciate it and hope to see you again soon. Josh Ibis team

Good Morning,thank you so much for your review and we are so glad to hear you found good value ! we look forward to seeing you again.

Good morning, thank you for your stay and leaving us a positive review we hope to see you again soon, Josh Ibis team

Good Morning,i am so glad to hear you enjoyed your stay here with us ! we look forward to seeing you again soon !