Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 475 avis sur 1000." "
10 – Excellent
475
Note des voyageurs de 8 (Bien), d’après 341 avis sur 1000." "
8 – Bien
341
Note des voyageurs de 6 (Satisfaisant), d’après 121 avis sur 1000." "
6 – Satisfaisant
121
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 1000." "
4 – Médiocre
37
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 1000." "
2 – Horrible
26
8,6/10
Propreté
9,0/10
Personnel et service
8,2/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
8/10 Bien
Alexis
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room inexpensive close to SUX
Alexis
Séjour de 1 nuit en mai 2024
Réponse de Randal le 25 mai 2024
We're happy that you found the stay nice and affordable. Thanks so much for staying.
10/10 Excellent
Ann
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ann
Séjour de 1 nuit en mai 2024
Réponse de GM le 22 mai 2024
Thank you!
8/10 Bien
Ernest, Steinbach
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok for a short overnight stay. Somewhat spartan. Mediocre breakfast. Reasonable price.
Ernest
Séjour de 1 nuit en mai 2024
Réponse de Sara le 14 mai 2024
Thank you for leaving a review. We appreciate your business.
10/10 Excellent
Autumn
11 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything was perfect!
Autumn
Séjour de 1 nuit en mai 2024
Réponse de Sara le 14 mai 2024
Thank you Autumn!
8/10 Bien
Paul
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For the price it was a good stay, really convenient and right off of the interstate. Room was clean, shower was fine and bed was pretty good. It's older but for about half what we normally pay it was a good place for a quick overnight stay. Breakfast had eggs and sausage and glass coffee cups which is more than most cheaper hotels have. I'd stay there again if needed.
Paul
Séjour de 1 nuit en mai 2024
Réponse de Sara le 14 mai 2024
Thank you Paul for your review. We are glad you enjoyed your stay here at Cottonwood. We hope to see you again in the future.
10/10 Excellent
Tim
Voyage d’affaires
10 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good price
Tim
Séjour de 1 nuit en mai 2024
Réponse de GM le 11 mai 2024
Thank you Tim for letting us know you enjoyed your stay with us!We appreciate your business and look forward to seeing you again in the future.Sincerely
10/10 Excellent
john
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
well maintained with courteous staff
john
Séjour de 1 nuit en mai 2024
Réponse de GM le 8 mai 2024
Thank you so much John for your review. Thank you for your comments on our staff, it is much appreciated and we hope to see you again in the future.
8/10 Bien
Timothy
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Older property but friendly staff and very clean and good breakfast
Timothy
Séjour de 4 nuits en mai 2024
Réponse de GM le 8 mai 2024
Thank you Timothy for your review. We appreciate your comments and are very pleased that you enjoyed your stay with us.Sincerely
8/10 Bien
Phillip, Diberville
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Drive way needs repaired.
Phillip
Séjour de 3 nuits en mai 2024
Réponse de GM le 6 mai 2024
Thank you Phillip for your review. We do have it scheduled for paving and striping but unfortunately it will be around a month or so to get it done. We do appreciate you staying with us.Sincerely
10/10 Excellent
Scott
Voyage en famille, Voyage d’affaires
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable room and stay
Scott
Séjour de 1 nuit en mai 2024
Réponse de Randal le 6 mai 2024
We appreciate the feedback.
6/10 Satisfaisant
Joan
Voyage en famille
3 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nice hotel
Joan
Séjour de 1 nuit en mai 2024
Réponse de Sara le 22 mai 2024
Thank you Joan for taking time to leave us a review.
10/10 Excellent
Tracey
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tracey
Séjour de 2 nuits en avril 2024
Réponse de Randal le 4 mai 2024
Thank you for taking the time to leave a rating. We hope to see you next time you're passing through.
2/10 Horrible
Summer
30 avr. 2024
Summer
Séjour de 1 nuit en avril 2024
10/10 Excellent
Tom
29 avr. 2024
Tom
Séjour de 1 nuit en avril 2024
Réponse de GM le 22 mai 2024
Thank you!
6/10 Satisfaisant
Doug
29 avr. 2024
Was told specifically I would get room service and didn’t get any and was short towels. No elevator and I have bad knees and was on second floor. Didn’t mention it when booking room because never been in a hotel without elevator.
Doug
Séjour de 2 nuits en avril 2024
Réponse de Randal le 4 mai 2024
We're so sorry about the issue with the room service. We gave you a 20% refund before you left, though I didn't have a chance to tell you before I left for the day. Thanks for the honest feedback.
8/10 Bien
Richard
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Its was in a more of a industrial area.
Richard
Séjour de 1 nuit en avril 2024
Réponse de Randal le 22 avr. 2024
We're happy to hear you had a good stay. Thanks for the honest review.
4/10 Médiocre
Tony
19 avr. 2024
Tony
Séjour de 2 nuits en avril 2024
Réponse de GM le 9 mai 2024
Good morning Tony,I am sorry that you did not enjoy your stay with us. If you would like to call and discuss any issues with us we would love to hear from youSincerely
10/10 Excellent
Philip
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms are awfully dark. Could use brighter bulbs or extra desk lamp.
Philip
Séjour de 1 nuit en avril 2024
Réponse de GM le 24 avr. 2024
Thank you Philip for your review. We will look into this issue right away and are pleased that you enjoyed the rest of your stay with us.Sincerely
8/10 Bien
Charles
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was great BUT they don’t have an elevator. Hard to take your luggage upstairs when you have back and knee issues.
Charles
Séjour de 1 nuit en avril 2024
Réponse de Randal le 6 mai 2024
Hi, Charles! Thanks for the honest feedback. If we can ever figure out a good way to get an elevator installed, we'll do it! Apologies for the delayed response. Safe travels!
10/10 Excellent
Modesto
Voyage d’affaires
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff made feel at home. Recommended to anyone. Keep doing a great job
Modesto
Séjour de 1 nuit en avril 2024
Réponse de Sara le 17 avr. 2024
Thank you for your feedback. We are glad you enjoyed your stay. We'd love to host you the next time you visit South Sioux City.
10/10 Excellent
Gregory, Saskatoon
Voyage en groupe, Voyage d’affaires
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was outstanding
Friendly and polite.
Gregory
Séjour de 1 nuit en avril 2024
Réponse de GM le 8 avr. 2024
Thank you! We are glad you enjoyed your stay.
8/10 Bien
Greg
Voyage en famille, Voyage avec des animaux de compagnie
7 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very nice room for the money. Pet friendly was a big plus!
Greg
Séjour de 1 nuit en avril 2024
Réponse de GM le 8 avr. 2024
Thank you! We are glad you enjoyed your stay.
8/10 Bien
Mary, Rapid City
7 avr. 2024
Les points forts : Personnel et service
Mary
Séjour de 1 nuit en avril 2024
Réponse de GM le 8 avr. 2024
Thank you!
4/10 Médiocre
Anna
5 avr. 2024
Les points faibles : Propreté
I was honestly surprised at the high rating of this hotel. I booked my stay based on those reviews so I will give my experience. The room itself was really very dirty in a lot of ways including stains on the bedding. The bed was uncomfortably hard. My neighbor with whom I shared an adjoining door decided to have their tv on full volume all night. It was still on when I checked out. Sadly, I have another non refundable stay booked in a few days. I will not be returning after this trip.
Anna
Séjour de 1 nuit en mars 2024
Réponse de GM le 6 mai 2024
Anna we are looking into all aspects of the issues you encountered on your first stay. We hope you were able to enjoy your second stay and hope to see you in the future.
10/10 Excellent
Sherlia, Denver
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay here was very pleasant, clean, and friendly staff. Breakfast was good, will add this location to my list for future stays.
Sherlia
Séjour de 2 nuits en mars 2024
Réponse de GM le 4 avr. 2024
Thank you Sherlia so much for you review. We are very happy that you enjoyed your time with us.We look forward to seeing you again on your next visit to our area!
10/10 Excellent
Stephanie
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy comodo limpio y su ubicación esta a pocos minutos de tiendas y restaurantes!!
Stephanie
Séjour de 2 nuits en mars 2024
Réponse de Sara le 1 avr. 2024
Muchas gracias! Nos alegramos de que haya disfrutado de su estancia.
10/10 Excellent
Hector
1 avr. 2024
Hector
Séjour de 1 nuit en mars 2024
Réponse de GM le 23 avr. 2024
Thank you!
2/10 Horrible
Rafael
Voyage en couple
29 mars 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Water temperature fluctuations were dangerous. Almost burned both of us at night and next morning. Temperature in room hard to moderate. Breakfast super limited
Rafael
Séjour de 1 nuit en mars 2024
Réponse de Randal le 30 mars 2024
We're sorry to hear you didn't have the best stay. We've two large hot water heaters for the whole hotel, so we'll have to take a look into the issue as it sounds unusual for our setup. We're also surprised to hear our breakfast described as limited, beings it is a hot breakfast and not the typical, limited continental breakfast found at hotels in the area with a comparable price point. Next time you stay, take a minute to make a suggestion. We've actually tried a number of suggestions over the years, though they don't always become popular with our guests ("yes" to the biscuits and gravy, and "yes" to the scrambled eggs and sausage, but "no" to the yogurt with toppings and "no" to the hard boiled eggs). So we hope to consider your suggestion as well. Thank you.
10/10 Excellent
Sandy
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place.
Sandy
Séjour de 1 nuit en mars 2024
Réponse de Sara le 28 mars 2024
Sandy, we are glad you enjoyed your stay. Thank you for taking time to leave us a review.
10/10 Excellent
Connor
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location, everything is nearby that you would need for your stay. Staff are incredibly friendly and helpful, they have hot eggs and sausage on the weekends for breakfast
Connor
Séjour de 2 nuits en mars 2024
Réponse de Randal le 26 mars 2024
We're glad to hear you enjoyed your stay. Thank you!
10/10 Excellent
Connor
23 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Free hot breakfast eggs and sausage on the weekends, staff are incredibly friendly and very helpful. Highly recommend this hotel
Connor
Séjour de 1 nuit en mars 2024
Réponse de GM le 25 mars 2024
Thank you for taking time to leave us a review. We are so pleased that you enjoyed your stay!
10/10 Excellent
Catherine
22 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Decent place for the price
Catherine
Séjour de 1 nuit en mars 2024
Réponse de Randal le 23 mars 2024
We appreciate your patronage. Thank you!
6/10 Satisfaisant
Jean
Voyage en couple
19 mars 2024
Les points forts : Personnel et service
It was fine.
Jean
Séjour de 2 nuits en mars 2024
Réponse de GM le 22 mars 2024
Thank you Jean for your review. We appreciate your comments. If there is something specific that we could improve on we would appreciate you letting us know as we try very hard to have happy guests.Sincerely
10/10 Excellent
Wilfran
18 mars 2024
Everything was good
Wilfran
Séjour de 2 nuits en mars 2024
Réponse de GM le 18 mars 2024
Thank you Wilfran for staying with and we are very pleased that you enjoyed your time with usSincerely
10/10 Excellent
Maikol
18 mars 2024
Maikol
Séjour de 1 nuit en mars 2024
Réponse de GM le 8 avr. 2024
Thank you!
10/10 Excellent
Cordell
Voyage en couple
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stay was great. No issues with check in or duration. Themes were cool.
Cordell
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Good afternoon Cordell,Thank you for staying with us and we are very pleased that you enjoyed your stay. We appreciate your review.Sincerely
10/10 Excellent
Aerial
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was extremely nice
Aerial
Séjour de 1 nuit en mars 2024
Réponse de GM le 22 mars 2024
Thank you Aerial for staying with us and I am very happy to hear that you enjoyed our staff. We hope to see you again in the future.
8/10 Bien
Carol
Voyage en famille
17 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Booked last minute, and felt fortunate to find this comfortable place. All staff were very friendly and helpful. If I need a place to stay in the Sioux City area, I will try to book here.
Carol
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Thank you Carol for your kind words. We are happy that you enjoyed your stay with us and will look forward to seeing you in the future.Sincerely
10/10 Excellent
Margaret
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tracy at the front desk was very nice. I hope that is her name . It was on the eve of March 16th. Very helpful and friendly. We had a room that had a broken chair and she accommodated us nicely. Thank you.
Margaret
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Thank you Margaret for your kind words for Traci. I will certainly pass it along to her. We appreciate you staying with us and are pleased Traci fixed your issue with the chair. We hope to see you the next time you are in townSincerely
10/10 Excellent
Katrina, Adel
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katrina
Séjour de 1 nuit en mars 2024
Réponse de GM le 22 mars 2024
Thank you Katrina for staying with us and we are very happy that you enjoyed your stay with us.Sincerely
10/10 Excellent
Mike
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value
Mike
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Thank you Mike for your review. We are pleased that you believe that you got value for your hard earned dollars. Stop and see us again when you get to our neck of the woods.
10/10 Excellent
Steven
Voyage en famille
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and good breakfast
Steven
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Thank you Steven for your kind words. We appreciate you staying with us when you have so very many choices out there. Thank you for your business!Sincerely
10/10 Excellent
Scott
Voyage en couple
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was wonderful and the hotel was clean and comfortable. Thanks!
Scott
Séjour de 1 nuit en mars 2024
Réponse de GM le 22 mars 2024
Thank so much Scott for your review we appreciate your comments and are very pleased to hear that we treated well by our staff.Sincerely
10/10 Excellent
Randall, Orland
Voyage avec des animaux de compagnie
6 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parking and access to rooms is open nad easy. Front desk was friendly and efficient.
Randall
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Thank you Randall for staying with us at Cottonwood.We appreciate you taking the time to leave us a review and hope that we see you again in the future.Sincerely
10/10 Excellent
Mona
Voyage d’affaires
5 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly staff
Mona
Séjour de 1 nuit en mars 2024
Réponse de GM le 25 mars 2024
Thank you!
6/10 Satisfaisant
Amanda
4 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The check in clerk was very hospitable and eager to accommodate. Thank you for your kindness and positive attitude.
The cleanliness of the hotel is a bit off kilter. There are black mold spots on upper walls of the bathroom, and outlets throughout the room. Especially the bedside wall outlets.
The matress cover has apparently not been washed for quite some time related to multiple "love making wet marks," sweat rings, and random debris scattered across the entirety of bed.Which leads me to think, IF housekeeping changed the sheets, they would have noticed and changed the cover as well. VERY prominent marks and various sizes of debris.
The parking lot is very dark and makes going out to the vehicle for anything a bit scary, especially so close to the interstate.
Amanda
Séjour de 1 nuit en mars 2024
4/10 Médiocre
Angel
Voyage en famille
29 févr. 2024
Les points forts : Équipements
Les points faibles : Propreté et personnel et service
The tub shower and toilet had not been cleaned. Poop on tub in several places and urine all around McAfee the outside of toilet.
Angel
Séjour de 1 nuit en février 2024
Réponse de GM le 4 mars 2024
Good day Angel,I would like to sincerely apologize for your stay. I did some investigating with our staff and nobody received a complaint from you. We would have most certainly moved you to another room as the housekeeping staff obviously were in error as marking this room clean. Again you have our sincerest apologies and if you would like to call the hotel i would visit with you personally.Sincerely
6/10 Satisfaisant
Sharon
27 févr. 2024
Passing through
We were passing through , very basic accommodations Friendly staff, clean , breakfast was good not great there wasn’t many breakfast items mostly toast, cereal, biscuits gravy No eggs , yogourt, or other protein options
Sharon
Séjour de 1 nuit en février 2024
Réponse de GM le 4 mars 2024
Thank you Sharon for your review. We do appreciate your staying with us and your comments. We hope to see you again in the future.Sincerely
4/10 Médiocre
Nicole, Rapid city
Voyage en famille
27 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bed was very uncomfortable (hard). Convention center was having a immigrant job fair and left 0 parking for hotel guests for multiple days. The HVAC unit in rooms were extremely loud. Weak coffee.
Nicole
Séjour de 2 nuits en février 2024
Réponse de GM le 4 mars 2024
Nicole,I would like to apologize for the parking. A local company had rented our event room for 100 and they had no idea that many more would show up to fill out paperwork as they requested space for only 100 attendees. Our beds are fairly new and are quite firm. Maintenance is also checking the heat and air. We do appreciate you staying with us and want you to know that the parking issue is in no way normal for us.SincerelyGM
8/10 Bien
Kevon
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, our stay was very pleasant and the room was nice. One evening we returned after a day out. There was some kind of conference and we had trouble finding a place to park.
Breakfast could have been a little "fresher" and better stocked, but it was good overall.
Kevon
Séjour de 2 nuits en février 2024
Réponse de GM le 4 mars 2024
Thank you for your review. We apologize for the parking as a local company had rented the space for 100 people and had many more turn up unexpected and I would like you to know that this is not the normal situation. /We appreciate your business.Sincerely