6/10 Satisfaisant
David C.
30 juil. 2025
Les points forts : Propreté
Disappointing
We’d be less disappointed if the AC worked. We were told 3 days before arrival it was out. We were told there was a portable AC unit & fans in bedrooms, & with open windows overnight it would be OK. It was not OK. The 2nd floor areas were consistently over 80 degrees & the 3rd floor was hotter. She said we could move the portable AC unit, but it was too big to carry & needed to be vented out a window. We got no option to cancel. When leaving, we were offered a discount for a return next year.Other problems would’ve seemed less bad if we weren’t so uncomfortable. The poorly-installed 2nd floor carpet has multiple bumps, potentially a trip hazard. A pool is listed as an amenity when it’s actually access to a community pool 8 miles away. Lack of towel bars. Broken DVD player. Electronic ignition for the gas stove burners would randomly go off when using a different burner. Tiles at the 2nd-floor bathroom sink broken & wobbly. Only 1 key for all guests. The spiral staircase to the 3rd-floor is dangerous for anyone with mobility problems, nearly impossible to get luggage up & the stairs are slick. The “office” listed as a room with a futon & cot is actually the open 2nd-floor loft, & offers no privacy. There is no deadbolt on the front door & those on the other doors don’t work. The owner was not communicative. The only info in the house was brochures left by previous guests & an old checkout list with a previous owner’s phone # & incorrect wifi login info.
David C.
Séjour de 7 nuits en juillet 2025