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Avis sur Solymar Soma Beach

4 out of 5
Solymar Soma Beach
KM 49 Hurghada - Safaga Road, Soma Bay, Red Sea Governorate

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 54 avis sur 79." "
Note des voyageurs de 8 (Bien), d’après 17 avis sur 79." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 79." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 79." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 79." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Sandra

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent rapport qualité/prix, excellent séjour !
Super séjour ! Hôtel parfaitement propre. Jolie plage privée et 2 grandes piscines. Gros efforts faits pour les spectacles / animations du soir (spectacle flyboard dans la piscine par ex) et plus globalement pour les animations tout au long de la journée pour nous occuper, c’était vraiment bien. 2 restaurants avec buffet ouverts tous les jours avec large amplitude horaire. Il est possible de manger quasiment à toute heure et même en arrivant à la fin du service, vous trouverez de tout. 2 excellents restaurants à la carte (égyptien et italien) sont disponibles. Pensez à les réserver suffisamment tôt pdt votre séjour. Personnel très serviable, disponible et réactif (par ex lorsque nous avons demandé à avoir une table à repasser). Staff à nos petits soins pour savoir si nous voulons boire qqch, si tout était OK. Pressing testé et approuvé, linge rendu impeccable et sous blister. Eau en bouteille à volonté tout au long de la journée, très appréciable. A noter quelques points d’amélioration mineurs qui ne remettent pas en cause la qualité de l’hôtel. La communication peut être difficile avec certains membres du staff qui parlent très peu anglais. Parasols un peu fins (prévoyez bcp de crème solaire 😊) et pas de pommeau de douche dans la salle de bain. En bref, nous avons adoré notre séjour au Solymar. Nous recommandons vivement cet hôtel. Le rapport rapport qualité/prix est vraiment excellent ! C’est une valeur sure, n’hésitez pas ! Encore merci à toute l’équipe.
Séjour de 5 nuits en septembre 2023
Réponse de Sherif Arafa le 23 sept. 2023
Dear Mr. Ahmed,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

4/10 Médiocre

Rui Jorge Cardoso

Voyage en couple
Gentillesse du personnel
Séjour de 7 nuits en avril 2023
Réponse de Morsi Ali le 17 avr. 2023
Dear Rui,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.

10/10 Excellent

Fabrice

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout est très bien. Accès piscine comme à la mer très propre. Personnel au plus près de vous respect gentillesse serviabilité enfin bref top
Séjour de 7 nuits en août 2022
Réponse de Hany Elalfy General Manager le 22 août 2022
Dear Our Valued Guest,Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests.Best RegardsHany ElalfyGeneral Manager

10/10 Excellent

NADIRA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel a recommander
Mon sejour c'est bien passé L'hôtel est très propre, la plage magnifique La piscine aussi A recommander à toutes personnes, familles, couples et solo
Séjour de 25 nuits en octobre 2021
Réponse de Hany Elalfy le 15 nov. 2021
Dear Hdira, The Solymar Soma Beach team and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Solymar Soma Beach

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnel toujours la pour nous servir
Séjour de 10 nuits en août 2021
Réponse de Hany Elalfy le 21 août 2021
Dear Guest, The Solymar + Soma Beach team and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Solymar + Soma Beach, Hany Elalfy General Manager

4/10 Médiocre

Fahim

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sejour décevant
Très déçue de l'hotel et du service les commentaires de l'hôtel sont ál'opposé de ce qu'il se passe. Aucune norme covid respecter. Le personnel de la réception n'est pas aimable. Franchement sa ne vaut pas un 4 etoile mais un 2 étoile toutes au plus.
Séjour de 7 nuits en juillet 2021
Réponse de Hany Elalfy le 14 août 2021
Dear Guest, Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar + Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. Best Regards Hany Elalfy General Manager

4/10 Médiocre

Fahim

Voyage en famille
Decu
J'ai étais decu par le services il ne correspond pas au commentaire qu'on vois sur internet
Séjour de 7 nuits en juillet 2021
Réponse de Hany Elalfy le 5 août 2021
Dear Guest, Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar + Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests. Best Regards Hany Elalfy General Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un excellent séjour. Personnel très sympa. Établissement très propre. Buffet variés pour tout les goûts Plage et piscines agréables.
Séjour de 7 nuits en juillet 2021
Réponse de Hany le 17 juil. 2021
Dear our Valued Guest, Thank you for your positive feedback and for the excellent evaluation of our hotel services and for recommending our resort, we are delighted that you had enjoyed your recent stay with us and that all our services had met your full expectations. It will be a great pleasure to welcoming you back soon again at Solymar + Soma Beach. Best Regards. Hany Elalfy General Manager

10/10 Excellent

Anna Maj

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en avril 2024
Réponse de Morsi Ali le 28 avr. 2024
Dear our valued guest , First of all, we would like to thank you for choosing Solymar Soma Beach Resort to spend your holidays here with us. We would like to apologize for any inconvenience during your stay. The reviews of each guest are taken seriously and taken into account. We always strive to ensure the complete satisfaction of our guests and will be very happy to see you in the future. Looking forward to seeing you again soon. Best wishes

6/10 Satisfaisant

Sara Elisabeth

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Morsi Ali le 13 avr. 2024
Dear Guest, Thank you for choosing Solymar Soma Beach and thank you for your feedback. Best Regards, Solymar Soma Beach

8/10 Bien

Jörg

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sauberkeit: Zimmer sehr sauber. In der Dusche waren kleinere Stellen defekt. Kleiner, unwesentlicher Abzug dafür. Personal: Für unseren Geschmack schon zu aufdringlich. Die Ägypter sind sehr sehr nette Menschen (in der Erwartung eines Trinkgeldes :)). Folgt das nicht, kann der zweite Cocktail schon mal komplett anders schmecken.. Abzug für die Unterschiedliche Qualität. Hinweis Tauchschule im Hotel: Meine Partnerin wurde von einem polnisch sprachigen Mitarbeitenden der Schule verbal sexuell belästigt. Uns ist aufgefallen, dass er sich ungefragt zu anderen weiblichen Gästen auf die Liege gesetzt und die Nähe gesucht hat. Unprofessionelles Vehalten - wir empfehlen definitiv alternative Anbieter! Lage: Ideale Lage für einen Ausflug nach Luxor, da die Fahrtzeit im Vergleich zum Start in Hurghada eine Stunde kürzer ist. Jedoch recht weit, um andere Ausflüge Richtung Makadi/Hurghada zu unternehmen. Wir empfehlen einen Aufenthalt in z.B Makadi Bay als „Zwischenlösung“. Einer der beiden Pools war außer Betrieb. Essen & Trinken: Allgemein gute Qualität. Leider gibt es keinen frischen O-Saft. Am An-/Abreisetag lässt die Qualität des Buffets zu wünschen übrig. Fazit: Die hervorragende Bewertung des Hotels auf Google (4,9 Sterne) ist für uns nicht nachvollziehbar. Wir würden 3,5-4 von 5 Sternen geben. Beim nächsten Mal werden wir doch ein 5 Sterne Hotel buchen und uns nicht von einer hervorragenden Bewertung eines 4 Sterne Hotels leiten lassen :)
Séjour de 8 nuits en février 2024
Réponse de Sherif Arafa le 8 mars 2024
Dear our valued guest , First of all, we would like to thank you for choosing Solymar Soma Beach Resort to spend your holidays here with us. We would like to apologize for any inconvenience during your stay. The reviews of each guest are taken seriously and taken into account. We always strive to ensure the complete satisfaction of our guests and will be very happy to see you in the future. Looking forward to seeing you again soon. Best wishes

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Morsi Ali le 13 avr. 2024
Dear guestThank you very much for choosing the Solymar Soma Beach for your holiday and for taking the time to share your experience with us.It's great to see that you spent a relaxing holiday with us and that you really liked our entire hotel complex.We are happy to share your positive feedback with all colleagues.Your positive feedback is a real motivation for all of us, as we always try to make our guests have a wonderful holiday, so we are proud to see that you have succeeded.The entire team would be very happy if we could welcome you again

10/10 Excellent

Peter

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Dieses Hotel wirkt schonmal sehr durch die hervorragenden Angestellten! Rezeption, die Bedienung im Restaurant und an den Bars. Eltern mit Kindern kommen auch auf ihre Kosten. Kinderessen, Kinder Animation, Schwimmbecken, alles Kindergerecht. Dieses Hotel hat unentdeckte Talente wie an der Circle Bar. Barkeeper sind hervorragend! Die Kueche ist abwecheselungsreich , frisch und schmackhaft. Die Sauberkeit vorbildlich! Ich komme gerne wieder.
Séjour de 7 nuits en février 2024
Réponse de Sherif Arafa le 13 févr. 2024
Dear Guest,Warm greetings from the sunny Solymar Soma Beach.Thank you very much for your stay and for the excellent review you have given to our hotel. We really appreciate your support. We look forward to welcoming you back to our hotel soon.With sunny greetings

6/10 Satisfaisant

Tomasz

Séjour de 5 nuits en novembre 2023
Réponse de Morsi Ali le 13 févr. 2024
Dear Guest,Warm greetings from the sunny Solymar Soma Beach.Thank you very much for your stay and for the excellent review you have given to our hotel. We really appreciate your support. We look forward to welcoming you back to our hotel soon.With sunny greetings

8/10 Bien

Hauke

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a nice and relaxing stay
Séjour de 5 nuits en octobre 2023
Réponse de Sherif Arafa le 10 nov. 2023
Dear Guest,Warm greetings from the sunny Solymar Soma Beach.Thank you very much for your stay and for the excellent review you have given to our hotel. We really appreciate your support. We look forward to welcoming you back to our hotel soon.With sunny greetings

10/10 Excellent

Sylvia Maria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect stay in a nice hotel with great staff. If you need Wlan, buy a Sim card at the airport. Great fantastic food.
Séjour de 8 nuits en octobre 2023
Réponse de Sherif Arafa le 22 oct. 2023
Dear Guest,Warm greetings from the sunny Solymar Soma Beach.Thank you very much for your stay and for the excellent review you have given to our hotel. We really appreciate your support. We look forward to welcoming you back to our hotel soon

10/10 Excellent

Marco

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Especially the outstanding service and variety and quality of food have been great
Séjour de 7 nuits en octobre 2023
Réponse de Sherif Arafa le 17 oct. 2023
Dear Mr. Marco, First of all, we would like to thank you for choosing Solymar Soma Beach for your holiday, we were very pleased and grateful to receive such a very detailed review, which shows how much you have enjoyed each service plus the location and the view of our resort, we would like to thank you for the time you spent to write such inspiring review, which Is Motivating and encouraging our team members, we will be looking forward to welcome you again at your second home. Best wishes. Hany El-Alfy General Manager Solymar Soma Beach

10/10 Excellent

Eman

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Animation team was very entertaining ,friendly and welcoming , staff all over the property was super helpful ! Sayeed ( mr bean ) at the main restaurant was funny and super helpful ! The over all vibe of the resort force you to cheer up and have a great time no matter what your mood is ;) My boys loved the ( entertainer of short stature) he was super nice !! And we thank him for the good time we had ! Also big shout out to Mustafa the dive instructor who managed to make us all feel comfortable enough to try diving even my 10 year old who usually panics had an unforgettable experience !! Thank you all we will defiantly be back !
Réponse de Morsi Ali le 2 oct. 2023
Dear Ms. Eman ,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

10/10 Excellent

Juliane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tolles 4* Hotel mit erstklassigem Service und guten Essen
Séjour de 10 nuits en septembre 2023
Réponse de Sherif Arafa le 23 sept. 2023
Dear Mr. Ahmed,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

8/10 Bien

Ayla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Sherif Arafa le 23 sept. 2023
Dear Mr. Ahmed,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

10/10 Excellent

Fadi Nabil Louis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de Sherif Arafa le 10 sept. 2023
Dear Mr. Fadi,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

6/10 Satisfaisant

Ahmed

Les points forts : Propreté et personnel et service
The property and staff are amazing. What was unacceptable was the poor food quality. My son refused to eat during the 3 night stay. It’s quite disappointing since everything else was on point. I would have been prepared to pay more if that meant no compromises on the quality of the food in this all inclusive stay. Again through the staff were amazing and did what they could to handle our concerns.
Séjour de 3 nuits en juillet 2023
Réponse de Sherif Arafa le 8 août 2023
Dear Mr. Ahmed,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Hotel der Mittelklasse
Alles in allem schöne Anlage was Garten betrifft, gut für Familien die ein Animationsprogramm wollen. Essen war ok, viel Auswahl am Buffet, Geschmack mittelmässig. Unser Zimmer hatte leider einen komischen Geruch. Zimmer sauber aber auch schon etwas in Jahre gekommen. Was etwas nervig ist, die Angestellten sind zwar freundlich aber man hat ständig das Gefühl, dass sie auf Trinkgeld warten. Verständlich aber könnte weniger aufdringlich sein.
Séjour de 1 nuit en juillet 2023
Réponse de Sherif Arafa le 4 juil. 2023
Dear Our Valued Guest,Greetings from Solymar Soma Beach.Thank you very much for the nice detailed review, kind words and the time you saved to write it.Recommending the hotel for our future guests from you is always appreciated.it’s a pleasure to know that you have enjoyed our services and the hotel facilities specially our team hospitality. Team members will be very happy to read your review. We are looking forward to welcoming you, your family and friends again soon and on many coming returns.Best regards from all the team.sincerelyHany ElalfyHotel General Manager

10/10 Excellent

Nahed

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff very courteous, helpful, knowledgeable.
Séjour de 5 nuits en juin 2023
Réponse de Sherif Arafa le 4 juil. 2023
Dear Our Valued Guest,Greetings from Solymar Soma Beach.Thank you very much for the nice detailed review, kind words and the time you saved to write it.Recommending the hotel for our future guests from you is always appreciated.it’s a pleasure to know that you have enjoyed our services and the hotel facilities specially our team hospitality. Team members will be very happy to read your review. We are looking forward to welcoming you, your family and friends again soon and on many coming returns.Best regards from all the team.sincerelyHany ElalfyHotel General Manager

10/10 Excellent

Daniel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff really goes above and beyond.
Séjour de 5 nuits en juin 2023
Réponse de Sherif Arafa le 3 juil. 2023
Dear Mr. Daniel ,Greetings from Solymar Soma Beach.Thank you very much for the nice detailed review, kind words and the time you saved to write it.Recommending the hotel for our future guests from you is always appreciated.it’s a pleasure to know that you have enjoyed our services and the hotel facilities specially our team hospitality. Team members will be very happy to read your review. We are looking forward to welcoming you, your family and friends again soon and on many coming returns.Best regards from all the team.sincerelyHany ElalfyHotel General Manager

10/10 Excellent

Ramil

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very hard to find anything to complain about
Séjour de 7 nuits en juin 2023
Réponse de Sherif Arafa le 4 juil. 2023
Dear Our Valued Guest,Greetings from Solymar Soma Beach.Thank you very much for the nice detailed review, kind words and the time you saved to write it.Recommending the hotel for our future guests from you is always appreciated.it’s a pleasure to know that you have enjoyed our services and the hotel facilities specially our team hospitality. Team members will be very happy to read your review. We are looking forward to welcoming you, your family and friends again soon and on many coming returns.Best regards from all the team.sincerelyHany ElalfyHotel General Manager

10/10 Excellent

Julia Elisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ich (23) war mit meinem Freund (21) in diesem Hotel. Was wir besonders hervorheben möchten, ist das freundliche und sehr zuvorkommende Personal. Sobald man am Tisch sitzt, wird man nach Getränken gefragt (man musste nie lange auf etwas warten). Die Animateure sind sehr lustig und machen eine tolle Stimmung. Man wird überall begrüsst und man wird immer wieder gefragt, ob alles gut ist oder ob man etwas braucht. So ein aufmerksames und nettes Personal hatten wir wirklich noch nie zuvor in einem Hotel. Die Zimmer sind sehr sauber. Wir fanden es toll, dass man eine eigene Strandtasche erhielt und die Strandtücher direkt auf dem Zimmer vom Putzpersonal ausgewechselt wurden (somit musste man zu keiner bestimmten Zeit neue Tücher holen gehen). Das Essen war lecker und vielseitig und empfehlenswert sind auch die anderen Restaurants (ägyptisch und italienisch). Der Strand ist sauber und es hat immer Platz (man muss nicht Liegen reservieren gehen, ausser in den vordersten Reihen vlt.) Auch der Pool ist ebenfalls sauber und wird auch mehrmals täglich gereinigt (nicht nur abends). Es gibt verschiedene Aktivitäten (welche auch früh genug angekündigt werden, sodass man nicht ständig auf die Uhr schauen muss, um nichts zu verpassen). Es hat auch neben den Animationsaktivitäten einiges zur Verfügung wie Billard, Dart, PingPong, Tischfussball oder Spiele am Strand (alles kostenlos). Wir empfehlen dieses Hotel sehr und können uns gut vorstellen, wieder mal dorthin zu gehen.
Séjour de 9 nuits en avril 2023

10/10 Excellent

Pascal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top Hotel
Sehr schöne Anlage. Das Personal ist sehr Aufmerksam und Hilfsbereit. Einzig die Schallisolierung in den Zimmern könnte besser sein.
Séjour de 9 nuits en avril 2023
Réponse de Morsi Ali le 17 avr. 2023
Dear guest,We sincerely thank you for your recent stay at Solymar Soma Beach and for the time taken to share your great feedback with us. It is our pleasure to see that you have truly enjoyed your vacation and all aspects of our hotel. Of course, we will gladly share your generous words of praise with all our employees. Thank you one more time for your outstanding feedback and appreciation- this is the greatest reward for us.We hope to welcome you back again soon and remain in the meantime with sunny regards from the Red Sea,Your Guest Relations Solymar Soma Beach

10/10 Excellent

Davide

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
tutto bellissimo
Séjour de 7 nuits en avril 2023
Réponse de Morsi Ali le 17 avr. 2023
Dear guest,We sincerely thank you for your recent stay at Solymar Soma Beach and for the time taken to share your great feedback with us. It is our pleasure to see that you have truly enjoyed your vacation and all aspects of our hotel. Of course, we will gladly share your generous words of praise with all our employees. Thank you one more time for your outstanding feedback and appreciation- this is the greatest reward for us.We hope to welcome you back again soon and remain in the meantime with sunny regards from the Red Sea,Your Guest Relations Solymar Soma Beach

10/10 Excellent

Jörg Walter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Toller Service, sehr saubere Anlage, schöne Zimmer, gute Essensauswahl, schöne große Poolanlage, tolles Spaangebot, guter Gym.
Séjour de 7 nuits en avril 2023
Réponse de Morsi Ali le 17 avr. 2023
Dear guest,We sincerely thank you for your recent stay at Solymar Soma Beach and for the time taken to share your great feedback with us. It is our pleasure to see that you have truly enjoyed your vacation and all aspects of our hotel. Of course, we will gladly share your generous words of praise with all our employees. Thank you one more time for your outstanding feedback and appreciation- this is the greatest reward for us.We hope to welcome you back again soon and remain in the meantime with sunny regards from the Red Sea,Your Guest Relations Solymar Soma Beach

8/10 Bien

Dejan

10/10 Excellent

Jens Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and safe relaxation in Safaga
All the important basics are great: security, cleanliness, food safety, and service. The staff is attentive, they greet you and try to help whenever you seem in need. Excellent attitude towards service. Great place to relax with Luxor trip and snorkling trip to the reef as must-do. Good capacity on beach, pool, and in restaurants. Good food selection and especially for dessert lovers. All together good value. To improve: the beds are on the hard side and a bit short for people above 1.9 m. Fish served is typically pangasius and we would have loved to have fresh fish from Red Sea at least 1 or 2 times in a week - at added cost in the a la carte restaurants if needed.
Séjour de 7 nuits en novembre 2022
Réponse de Morsi Ali le 29 nov. 2022
Dear Our Valued Guest,Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests.Best RegardsHany ElalfyGeneral Manager

8/10 Bien

Nevine

Séjour de 4 nuits en septembre 2022

10/10 Excellent

Wahib

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic hotel and the restaurant staff was amazing and attentive! Good variety of food. Only negative was the amphitheater where the nightly entertainment was held- VERY VERY uncomfortable. No back and you are sitting on concrete no chairs.
Séjour de 12 nuits en juillet 2022
Réponse de Hany Elalfy General Manager le 9 oct. 2022
Dear Our Valued Guest,Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests.Best RegardsHany ElalfyGeneral Manager

10/10 Excellent

Rabia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en août 2022

10/10 Excellent

Mohamed

Séjour de 7 nuits en juillet 2022
Réponse de Morsi Ali le 20 juil. 2022
Dear Mr. Mohamed, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

6/10 Satisfaisant

Mohammed Said Abdelrahman

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
What I liked was:- The food and the variety of it. The housekeeping staff were helpful. What I did not like:- The reception staff are gloomy and unfriendly. The beach was full of Jellyfish and there was no warning signs at all as if they were not bothered about the peoples’ safety. The animation team members and most of the staff prefer to engage with others nationalities but not Egyptians which is sad to see that in your country.
Séjour de 8 nuits en mai 2022
Réponse de Hany Elalfy General Manager le 27 juil. 2022
Dear Guest, Thank you for choosing Solymar Soma Beach and thank you for your feedback. Best Regards, Solymar Soma Beach.

10/10 Excellent

Eduard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en avril 2022
Réponse de Hany Elalfy General Manager le 23 mai 2022
Sehr geehrte Gäste, Vielen herzlichen Dank für Ihre super Bewertung! Es ist für uns ein riesen Kompliment zu hören, dass Sie sich so wohl bei uns gefühlt haben. Kommen Sie doch mal wieder, wir würden uns sehr freuen. Bis dahin wünsche ich Ihnen eine schöne Zeit und verbleibe mit herzlichen Grüßen aus Solymar Soma Beach. Hany Elalfy General Manager

10/10 Excellent

Sahit

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Einfach alles top wir werden wieder kommen
Séjour de 7 nuits en avril 2022
Réponse de Hany Elalfy le 19 avr. 2022
Sehr geehrte Gäste, Vielen herzlichen Dank für Ihre super Bewertung! Es ist für uns ein riesen Kompliment zu hören, dass Sie sich so wohl bei uns gefühlt haben. Kommen Sie doch mal wieder, wir würden uns sehr freuen. Bis dahin wünsche ich Ihnen eine schöne Zeit und verbleibe mit herzlichen Grüßen aus Solymar Soma Beach. Hany Elalfy General Manager

8/10 Bien

Katrin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr motiviertes, bemühtes Personal. Viel zu viel Wäsche, aus meiner Sicht nicht nötig tgl. alle Handtücher auszutauschen.
Séjour de 9 nuits en mars 2022
Réponse de Hany Elalfy le 9 avr. 2022
Sehr geehrte Gäste, Vielen herzlichen Dank für Ihre super Bewertung! Es ist für uns ein riesen Kompliment zu hören, dass Sie sich so wohl bei uns gefühlt haben. Kommen Sie doch mal wieder, wir würden uns sehr freuen. Bis dahin wünsche ich Ihnen eine schöne Zeit und verbleibe mit herzlichen Grüßen aus Solymar Soma Beach. Hany Elalfy General Manager

10/10 Excellent

Rebeca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb service, clean hotel, and nice food. Could not have chosen better
Séjour de 14 nuits en mars 2022
Réponse de Hany Elalfy le 6 avr. 2022
Dear Ms. Rebeca, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

10/10 Excellent

Tanja

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr gutes Essen für Ägypten. Personal überfreundlich. Animateure sehr herzlich und lustig
Séjour de 7 nuits en mars 2022
Réponse de Hany Elalfy le 2 avr. 2022
Dear Ms.Tanja, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

10/10 Excellent

Marco

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Urlaub unter Freunden
Das Personal war zu jeder Zeit absolut zuvorkommend, freundlich und hilfsbereit. Es war sofort das Gefühl vorhanden unter Freunden zu sein. Sonderwünsche wurden sofort versucht zu erfüllen, hier auch nochmal ein besonderes Dankeschön an meinen persönlichen Ansprechpartner / Reiseleiter im Hotel, der alles möglich macht. Auch der Transfer / Transport meiner Surfausrüstung zum Planet-Sports Kite/Surfschule wurde sofort ohne weiteres Zutun organisiert. Abgerundet wurde der Aufenthalt von dem sehr ansprechenden Essenangebot - hier ist für jeden was dabei.
Séjour de 8 nuits en mars 2022
Réponse de Morsi Ali le 27 mars 2022
Sehr geehrte Gäste, Vielen herzlichen Dank für Ihre super Bewertung! Es ist für uns ein riesen Kompliment zu hören, dass Sie sich so wohl bei uns gefühlt haben. Kommen Sie doch mal wieder, wir würden uns sehr freuen. Bis dahin wünsche ich Ihnen eine schöne Zeit und verbleibe mit herzlichen Grüßen aus Solymar Soma Beach. Hany Elalfy General Manager

8/10 Bien

Joachim

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Sehr zusammengepfercht, viele leute auf wenig raum..
Séjour de 7 nuits en février 2022
Réponse de Hany Elalfy le 8 mars 2022
Sehr geehrte Gäste, Vielen Dank, dass Sie sich für Solymar Soma Beach entschieden haben, und vielen Dank für Ihr Feedback. Beste Grüße, Solymar Soma Beach

10/10 Excellent

Sayan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Solymar - top hotel
Приятный по всех отношениях отель, чистый, ухоженный, спокойный и современный. Еда вкусная и разнообразная (спасибо поварам и всем Шеф - поварам). Сервис - на самом высшем уровне. Персонал, дружелюбный и приветливый, оперативно решает все возникшие вопросы, особенно менеджеры по работе с гостями: Мисс Люба, Мистер Салех и Мистер Рахим. Аниматоры - (особенно Мистер Нуну и Мистер Омар) постоянно в движении, всегда с гостями, не дают заскучать. Берег - пологий, для детей самое то, пляж - чистый, песчаный Этот отель - один из лучших в Египте✌️
Séjour de 10 nuits en janvier 2022
Réponse de Hany Elalfy le 1 févr. 2022
Уважаемый Саян, Благодарим вас за выбор Solymar Soma Beach для вашего отдыха. Мы были рады узнать, что у вас был отличный отдых с нами, и спасибо, что нашли время написать положительные отзывы о нашем сервисе и услугах. Ваши комментарии будут немедленно переданы в конкретные отделы. Мы хотели бы иметь возможность приветствовать вас в нашем отеле вновь. Sincerely, Hany Elalfy General Manager

8/10 Bien

Michelle

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fab fab fab hotel- would highly recommend
We had a family room - was clean big and spacious -unfortunately no WiFi in rooms we knew this before staying - available in public areas and on the balcony of the room. We had the all inclusive package food choice was amazing and even had 2 on-site a la carte restaurants (oriental and Italian) all local liquor included as well and you can pay extra for the imported stuff. Rooms cleaned daily - hotel had its own private beach and multiple pools - loads of relaxation space outside and the animation team were fab- always trying to get us involved in everything. Fab fab fabbbb hotel!!
Séjour de 6 nuits en janvier 2022
Réponse de Hany Elalfy le 12 janv. 2022
Dear Michelle, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

10/10 Excellent

Daniela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wir waren insgesamt 10 Tage im Hotel und haben es keine Sekunde bereut, dieses Hotel gewählt zu haben. Die Mitarbeiter sind sehr aufmerksam und der Service ist super. Zimmer waren sauber und beim Essen ist auch immer für jeden etwas leckeres dabei. Es gibt immer etwas das frisch rausgebraten wird, wenn man länger bleibt, leidet allerdings etwas die Abwechslung.
Séjour de 10 nuits en novembre 2021
Réponse de Hany Elalfy le 28 déc. 2021
Liebe Daniela, Vielen herzlichen Dank für Ihre super Bewertung! Es ist für uns ein riesen Kompliment zu hören, dass Sie sich so wohl bei uns gefühlt haben. Kommen Sie doch mal wieder, wir würden uns sehr freuen. Bis dahin wünsche ich Ihnen eine schöne Zeit und verbleibe mit herzlichen Grüßen aus Solymar Soma Beach. Hany Elalfy General Manager

10/10 Excellent

Elisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dream Trip
The best hotel I ever stayed. It should be 5 starts and not only 4 stars. The staff is 10/10, they are always smiling and you can feel how much they love to work at Solymar. This is definitely a place you can call home. My fiancee and I spent 8 nights at this place and we will never forget. The food is amazing and fresh, the food is wonderful and fresh, the drinks are great too especially at the bar which is open 24/7. And last but not least, Rahim is the executive manager who gave us all the support during our stay. He went above and beyond to provide us the best holidays, our most impossible requests he made it happen and always with so much excellence. Thanks for everything Solymar family, we'll see you soon.
Séjour de 8 nuits en décembre 2021
Réponse de Hany Elalfy le 27 déc. 2021
Dear Elisa, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

10/10 Excellent

Sayan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Отличный отель
Великолепное место для отдыха, сервис, еда, обслуживание - 10 баллов из 10. Отель очень чистый, официанты, бармены, аниматоры, персонал - приветливый, вежливый, стараются сделать так, чтобы ваш отдых был на высшем уровне. Выбирайте этот отель, тут все замечательно.
Séjour de 17 nuits en novembre 2021
Réponse de Hany Elalfy le 26 déc. 2021
Уважаемый Саян, Благодарим вас за выбор Solymar Soma Beach для вашего отдыха. Мы были рады узнать, что у вас был отличный отдых с нами, и спасибо, что нашли время написать положительные отзывы о нашем сервисе и услугах. Ваши комментарии будут немедленно переданы в конкретные отделы. Мы хотели бы иметь возможность приветствовать вас в нашем отеле вновь. Sincerely, Hany Elalfy General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en novembre 2021
Réponse de Hany Elalfy le 11 déc. 2021
Dear Guest, thank you very much for evaluating your stay with us and giving us a mark.