Piscine extérieure, chaises longues

Avis sur Senegambia Beach Hotel

4.5 out of 5
Senegambia Beach Hotel
Senegambia Road, Serrekunda

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 98 avis sur 313." "
Note des voyageurs de 8 (Bien), d’après 135 avis sur 313." "
Note des voyageurs de 6 (Satisfaisant), d’après 44 avis sur 313." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 313." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 313." "

8,2/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Pape

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2023
Réponse de Senegambia Beach le 2 mai 2023
Hello Pape,Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

8/10 Bien

Harouna

Séjour de 2 nuits en juin 2022
Réponse de Adama le 20 juin 2022
Hello Harouna, Thank you for taking the time to share your feedback with us. I’ve shared this with the team so we can improve any shortfalls. Kind regards, Senegambia Beach Hotel

10/10 Excellent

Pierre

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait séjour
Séjour de 11 nuits en février 2022
Réponse de Adama - Front Desk Manager le 2 mars 2022
We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon!

6/10 Satisfaisant

Barou

Voyage d’affaires
Les points faibles : Propreté et confort de la chambre
Propreté a améliorer Literie vieux
Séjour de 1 nuit en juillet 2021
Réponse de Hôtel de plage Sénégambie le 13 juil. 2021
Cher Monsieur SAll, Merci pour votre avis. Votre requête est notée et nous ferons le nécessaire. Bien à vous, Hôtel de plage Sénégambie

6/10 Satisfaisant

michel

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Hotel en travaux... Assez désagréable!
onfort assez précaire dans un hôtel en travaux... Le desk d'accueil est bondé, les gens ne respectent pas la queue, vraiment très pénilble!
Séjour de 2 nuits en octobre 2019

8/10 Bien

Le, Nouakchott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel qui correspond à mes attentes. J’ai apprécié le petit déjeuner et la piscine. La plage aussi est à côté. Le personnel est amical et souriant.
Séjour de 1 nuit en octobre 2018

8/10 Bien

Sonia

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Senegambia beach l écrin de nature
L hôtel est bien situé, avec des singes et de magnifiques oiseaux dans le jardin qui est très grand. Accès à la plage facile et agréable et jolie piscine. Seul points à améliorer : service lent et cuisine moyenne et pas de moustiquaire dans la chambre. En dehors de cela c est vraiment un très beau cadre. Facile aussi d aller dans de bons restaurants à côté!
Séjour de 3 nuits en juin 2018

8/10 Bien

isabelle , Dakar

Les points forts : Propreté et confort de la chambre
Tres bon hotel ou resider en famille.

8/10 Bien

Serigne Sohaibou

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bon séjour. Seulement je regrette un wifi servi de manière sélective suivant le standing de la chambre . Ce qui n'apparaît pas dans le site du réceptif

8/10 Bien

Moussa

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour au SENEGAMBIA
Globalement un bon séjour. Préposée à la réception un peu tatillonne. Comme les chambres sot assez éloignée de la réception, il serait bien de proposer de l'aide pour les bagages. Mais de ce côté rien!

6/10 Satisfaisant

Mansour

Les points faibles : Confort de la chambre

4/10 Médiocre

connie, bruxelles

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Proche de la plage
Plus ou moin propre Pas d eau chaude matin pour la douche Pas tres bien mangé au soir

6/10 Satisfaisant

Japliang, Belgique

Les points forts : Propreté
Les points faibles : Personnel et service
dans l' ensemble, j' ai trouvé là un hotel propre, aux jardins magnifiques et bien entretenus, restaurant de l' hotel offre de bons plats à des prix modiques, dans un câdre accueillant. J' ai mis un 2 concernant la qualité de service, a cause d' un manque de professionalisme de certains membres du personnel qui ont besoin d' un sérieux feedback, mais sinon, j' ai été très content de notre séjour. je recommande cet hotel sans problème, et j' y retournerai volontier. ( séjour du 9 / 08 au 12 / 08/2013 )

8/10 Bien

alain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
hotel idéal bien situé et personnel super !!
idéal pendant cette pèriode, car, il n'y a pas trop de monde et on peut communiquer plus facilement avec tout le monde. J'en garde un excellent souvenir !!

8/10 Bien

Anne, Genève

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Senegambia
Avis très positif. Notre fille de 4 ans a été ravie de voir les petits singes se promener sur les rebords du balcon. Piscine très bien entretenue. Petits-Déjeunés simples, pas beaucoup de choix

10/10 Excellent

John

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful grounds with abundant trees and wildlife. Quiet and peaceful. Excellent, well-trained, friendly staff.
Séjour de 17 nuits en avril 2024
Réponse de Reservations le 22 mai 2024
Dear John,Thank you for taking the time to share you stay experiences with us. We are glad you enjoyed your stay with us and looking forward to welcoming you back again.Kind Regards,Reservations

8/10 Bien

Joeri

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice resort with animation.Breakfast could be better...
Séjour de 4 nuits en mars 2024
Réponse de S. Santosh Kumar le 5 avr. 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. We will definitely look in to the breakfast section. Thank you for giving us the chance to serve you and we hope to have you with us again soon.Warm Regards

10/10 Excellent

Arnulf

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Senegambia Beach Hotel ist eine erstklassige Anlage, wir waren sehr zufrieden. Die Mitarbeiter sind freundlich und immer hilfsbereit, die Reinigungskräfte haben zuverlässig und gründlich gearbeitet. Besonders erfreut hat uns die reichhaltige Frühstücksauswahl, die keine Wünsche offen lies.Wir kommen gerne wieder.
Séjour de 9 nuits en mars 2024
Réponse de S. Santosh Kumar le 19 mars 2024
Dear Mr. Arnulf,Thank you for choosing Senegambia Beach Hotel for your stay and for taking the time to share your feedback. We're delighted to hear that you had a fantastic stay, enjoying our facilities and the overall experience.We greatly appreciate your kind review about our great and excellent hotel, and the courteous and accommodating staff. Your satisfaction is our top priority, and we look forward to the opportunity to welcome you back for another wonderful stay.Warm Regards

10/10 Excellent

Fred

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alles super
Séjour de 6 nuits en février 2024
Réponse de S. Santosh Kumar le 12 avr. 2024
Dear Guest,Greetings from Senegambia Beach Hotel!Thank you for choosing Senegambia Beach Hotel for your stay and for taking the time to share your feedback. We're delighted to hear that you had a fantastic stay, enjoying our facilities and the overall experience.Your satisfaction is our top priority, and we look forward to the opportunity to welcome you back for another wonderful stay.With kind regards,

10/10 Excellent

Gert

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Fjggj
Séjour de 16 nuits en février 2024
Réponse de S. Santosh Kumar le 5 mars 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.

8/10 Bien

Timur

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en février 2024
Réponse de S. Santosh Kumar le 5 mars 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.

8/10 Bien

Dick

Séjour de 7 nuits en février 2024
Réponse de S. Santosh Kumar le 21 mars 2024
Dear Mr. Dick,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.Warm Regards

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super mooi hotel in een tropische tuin , direct aan het strand en in het centrum . Alles op loopafstand. Geweldig ontbijt !
Séjour de 14 nuits en février 2024
Réponse de S. Santosh Kumar le 25 févr. 2024
Dear Ms. Jessica,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.With Warm Regards

10/10 Excellent

Thopil

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
On the beach, great food and beer, lovely staff. Very green and welcoming. Very spacious bathroom and luxurious. Clean like Switzerland and efficient as Germany, warm as Thailand and relaxed as African beach.
Séjour de 10 nuits en février 2024
Réponse de S. Santosh Kumar le 22 févr. 2024
Dear Guest,Thank you for choosing Senegambia Beach Hotel and for sharing your wonderful feedback with us. We are thrilled to hear that you had a wonderful stay and that our Very spacious bathroom and luxurious room, daily cleaning, and delicious food & Beverage enhanced your experience.Thank you for acknowledging the efforts of our team in ensuring that you started your day feeling great. We truly appreciate your kind words and look forward to welcoming you back to Senegambia Beach Hotel for another memorable stay in the future!With Warm Regards

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Schimmel ohne Ende! Kann mit Bildern belegt werden
Séjour de 10 nuits en février 2024
Réponse de S. Santosh Kumar le 20 févr. 2024
Dear Mr. Robert,Thank you for letting us knows about the issues that you experienced during your recent visit to our property. Reviews like these allow us to address areas of improvement.We apologize for not meeting up with your expectations. Your valuable feedback has been shared with the team and corrective measures as necessary are being instituted. Guest satisfaction is our No. 1 priority here at Senegambia Beach Hotel, and we look forward to your future visit and assured you of our best services at all times.Thanks & Regards

8/10 Bien

Ghassan

Les points forts : Personnel et service et confort de la chambre
A true feeling of Africa...
The hotel is still one of the best hotels in Gambia that can offer you a true feeling of Africa. Some of the rooms and yhw facilities needs urgent upgrade. My message to the management...you have a jewel in your hands....just take good care of it.
Séjour de 6 nuits en février 2024
Réponse de S. Santosh Kumar le 19 févr. 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. However, we appreciate you bringing to our notice the inconveniences you have encountered during your stay. . So Your feedback has been shared with the team and corrective measures as necessary have been instituted. Thank you for giving us the chance to serve you and we hope to have you with us again soon.Thanks & Regards

10/10 Excellent

Rocco

Les points forts : Propreté, personnel et service, équipements
i.O.
Séjour de 7 nuits en février 2024
Réponse de S. Santosh Kumar le 19 févr. 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.Thanks & Regards

10/10 Excellent

Saya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great experience
Séjour de 8 nuits en février 2024
Réponse de S. Santosh Kumar le 16 févr. 2024
Dear Ms. Saya,We are delighted to receive your positive feedback following your recent stay at Senegambia Beach Hotel. Your experience means the world to us, and we're thrilled to hear about your pleasant stay.We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.Thanks & Regards

10/10 Excellent

Anne

Séjour de 1 nuit en février 2024
Réponse de S. Santosh Kumar le 10 févr. 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.With Warm Regards

10/10 Excellent

Dennis, West Roxbo

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly staff who try to make things as easy for you as possible. We have been going there for years and would never consider another hotel.
Séjour de 10 nuits en janvier 2024
Réponse de S. Santosh Kumar le 25 janv. 2024
Dear Guest,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed our Lovely stay at Senegambia Beach Hotel. We're glad to look forward and welcoming you back for more wonderful moments at Senegambia Beach Hotel.

10/10 Excellent

RICHARD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Beautiful tropical hotel with monkeys and vultures roaming the grounds. Rooms are basic but clean and comfortable. Service at Oasis pool bar was very slow during the day, sometimes due to understaffing and sometimes due to staff talking not working. All in a terrific hotel right on the beach with it's position on the Strip there are 30 bar/restaurants, 5 shops, 20 money exchangers and 6 ATMs within 10 minutes walk. Highly recommended.
Séjour de 11 nuits en janvier 2024
Réponse de S. Santosh Kumar le 6 févr. 2024
Dear Guest,Thank you for appreciate about our hotel ambiance.also thank you for letting us knows about the issues that you experienced during your recent visit to our property. Reviews like these allow us to address areas of improvement.We apologize for not meeting up with your expectations. Your valuable feedback has been shared with the team and corrective measures as necessary are being instituted. Guest satisfaction is our No. 1 priority here at Senegambia Beach Hotel, and we look forward to your future visit and assured you of our best services at all times.Thanks and Regards

2/10 Horrible

Karin

Séjour de 4 nuits en janvier 2024
Réponse de S. Santosh Kumar le 8 févr. 2024
Dear Guest,Thank you for choosing Senegambia Beach Hotel for your stay and for taking the time to share your feedback.We apologize for not meeting up with your expectations. But at the same time we need to know that where we have lacked so the we can rectify the issue. So kindly provide your valid mail ID, so that we can get proper issue which you have faced. We hope you would give us another opportunity to wow you and our team looks forward to your future visit and assure you of our best services at all times.With Warm Regards

10/10 Excellent

Phil

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and comfortable place to stay with extremely kind personnel. But am glad we just stayed only 2 nights and experienced 14 days of the "real" inland Gambia too.
Séjour de 2 nuits en janvier 2024
Réponse de S. Santosh Kumar le 14 janv. 2024
Dear Guest,We are delighted to receive your positive feedback following your recent stay at Senegambia Beach Hotel. Your experience means the world to us, and we're thrilled to hear about your pleasant stay.It's wonderful to know that you enjoyed the ambiance of our hotel. We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Should you have any special requests or require assistance with reservations for your next visit, please do not hesitate to reach out to us.Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.

4/10 Médiocre

Joseph

Séjour de 7 nuits en janvier 2024
Réponse de S. Santosh Kumar le 8 févr. 2024
Dear Mr. Joseph,Thank you for choosing Senegambia Beach Hotel for your stay and for taking the time to share your feedback.We apologize for not meeting up with your expectations. But at the same time we need to know that where we have lacked so the we can rectify the issue. So kindly provide your valid mail ID, so that we can get proper issue which you have faced. We hope you would give us another opportunity to wow you and our team looks forward to your future visit and assure you of our best services at all times.With Warm Regards

8/10 Bien

Madeleine

Séjour de 3 nuits en janvier 2024
Réponse de S. Santosh Kumar le 14 janv. 2024
Dear Guest,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed our Lovely stay at Senegambia Beach Hotel. We're glad to look forward and welcoming you back for more wonderful moments at Senegambia Beach Hotel.

2/10 Horrible

GIBRIL

Les points forts : Équipements
It was closer to the most popular areas in Gambia.
Séjour de 19 nuits en décembre 2023
Réponse de S. Santosh Kumar le 8 févr. 2024
Dear Mr. Gibril,Thank you for choosing Senegambia Beach Hotel for your stay and for taking the time to share your feedback.We apologize for not meeting up with your expectations. But at the same time we need to know that where we have lacked so the we can rectify the issue. So kindly provide your valid mail ID, so that we can get proper issue which you have faced. We hope you would give us another opportunity to wow you and our team looks forward to your future visit and assure you of our best services at all times.With Warm Regards

8/10 Bien

Alid

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de S. Santosh Kumar le 14 janv. 2024
Dear Guest,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed our Lovely stay at Senegambia Beach Hotel. We're glad to look forward and welcoming you back for more wonderful moments at Senegambia Beach Hotel.

10/10 Excellent

Bent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en décembre 2023
Réponse de S. Santosh Kumar le 4 janv. 2024
Dear Mr. Bent,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.With Warm Regards

6/10 Satisfaisant

Sheila

Les points forts : Personnel et service et équipements
Staff were very good with the exception of our cleaner forgetting towels and one unhelpful male receptionist. The room was very tired but the public areas eg bar, pools, dining were very good.
Séjour de 7 nuits en décembre 2023
Réponse de S. Santosh Kumar le 20 janv. 2024
Dear Ms. Sheila,We are delighted to receive your positive feedback following your recent stay at Senegambia Beach Hotel. Your experience means the world to us, and we're thrilled to hear about your pleasant stay.It's wonderful to know that you enjoyed the ambiance, Public area, BAR, Pool and Restaurant of our hotel. We are especially proud of our Receptionist staff, who consistently deliver exceptional service with a smile. We greatly appreciate your recognition of the staff.We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Should you have any special requests or require assistance with reservations for your next visit, please do not hesitate to reach out to us.Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.

10/10 Excellent

chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de S. Santosh Kumar le 4 janv. 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.With Warm Regards

10/10 Excellent

Sheila

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was an amazing hotel. Staff was courteous and friendly. My only suggestion is that with the housekeeping staff as many tourists come to the hotel they may or may not need a housekeeper to iron some shirts at a moment's notice therefore more people need to be hired so that the housekeeping can have attendants offering a 24/7 service
Séjour de 4 nuits en novembre 2023
Réponse de S. Santosh Kumar le 5 déc. 2023
Dear Guest,We are delighted to receive your positive feedback following your recent stay at Senegambia Beach Hotel. Your experience means the world to us, and we're thrilled to hear about your pleasant stay.It's wonderful to know that you enjoyed the ambiance, clean rooms and friendly staff of our hotel. We are especially proud of our staff, who consistently deliver exceptional service with a smile. We greatly appreciate your recognition of the staff.Thank you for your suggestion regarding Housekeeping we will definetly look in to that and your suggetion has been shared to our management. We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.

4/10 Médiocre

Patricia

Séjour de 7 nuits en novembre 2023
Réponse de S. Santosh Kumar le 2 déc. 2023
Dear Mr. Patricia,Thank you for taking the time to share your feedback for Senegambia bech Hotel.We apologize for not meeting up with your expectations. But at the same time we need to know that where we have lacked so the we can rectify the issue. So kindly provide your valid mail ID, so that we can get proper issue which you have faced. Thanks & Regards

8/10 Bien

eddy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 14 nuits en novembre 2023
Réponse de S. Santosh Kumar le 2 déc. 2023
Dear Mr. Eddy,We are delighted to receive your positive review following your recent stay at Senegambia Beach Hotel. Your experience means to us, and we're thrilled to hear about your pleasant stay.We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Should you have any special requests or require assistance with reservations for your next visit, please do not hesitate to reach out to us.Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.Thanks & Regards

8/10 Bien

Tamsin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
heel leuk en gezellig hotel. vriendelijk personeel, nette kamers, op wandelafstand van de strip en aan de zee.
Séjour de 7 nuits en octobre 2023
Réponse de S. Santosh Kumar le 13 nov. 2023
Dear Guest,We are delighted to receive your positive feedback following your recent stay at Senegambia Beach Hotel. Your experience means the world to us, and we're thrilled to hear about your pleasant stay.It's wonderful to know that you enjoyed our hotel ambiance, cleaned rooms and friendly staff of our hotel. We are especially proud of our staff, who consistently deliver exceptional service with a smile. We greatly appreciate your recognition of the Hotel.We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Should you have any special requests or require assistance with reservations for your next visit, please do not hesitate to reach out to us.Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.

6/10 Satisfaisant

Karen and Claudia

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
unresponsive staffs
Séjour de 1 nuit en novembre 2023
Réponse de S.Santosh Kumar le 10 nov. 2023
Dear Guest,At the outset, allow me to offer my most sincere apologies for the inconvenience you have faced. Your feedback has been shared with the team and corrective measures as necessary are being instituted. I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience.Thank you for letting us know about the issues that you experienced. Reviews like these give us an opportunity to address the areas of improvement. We hope you would give us another opportunity to wow you and our team looks forward to your future visit and assure you of our best services at all times.Thanks & Regards

6/10 Satisfaisant

Burkhard

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 10 nuits en octobre 2023
Réponse de S. Santosh Kumar le 6 nov. 2023
Dear Mr. Burkhard,Thank you for taking the time to share your feedback for Senegambia bech Hotel. I’ve shared this with the team so we can improve any shortfalls.Thanks & Regards

10/10 Excellent

Arnulf

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alles hat, wie immer, hervorragend funktioniert, das Personal ist sehr freundlich und hilfsbereit, das Frühstücksbuffet lässt keine Wünsche offen. Vielen Dank, komme gerne wieder
Séjour de 1 nuit en octobre 2023
Réponse de S. Santosh Kumar le 29 oct. 2023
Dear Mr. Arnulf,Thank you for your wonderful review for Senegambia Beach Hotel!We are so pleased to hear that you enjoyed our Buffet Breakfast and truly appreciate your kind words about our staffs. We look forward to welcoming you back in the near future!Best Regards,S. Santosh Kumar

8/10 Bien

Martin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nettes Hotel Familien geeignet Schöne Gartenanlage
Réponse de S. Santosh Kumar le 13 oct. 2023
Dear Mr. Martin, Thank you so much for taking the time to provide us with such a wonderful review at Senegambia Beach Hotel! We are so glad to hear that you had a pleasant stay and that our staff was so accommodating. And we appreciate your kind words of appreciation for our Hotel's Greenery.We appreciate your kind words and look forward to hosting you again in the future! Best Regards,

10/10 Excellent

Roy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de S. Santosh Kumar le 13 oct. 2023
Dear Mr. Roy, Thank you so much for taking the time to provide us with such a wonderful review at Senegambia Beach Hotel! We are so glad to hear that you had a pleasant stay in our Hotel. We appreciate your kind words and look forward to hosting you again in the future! Best Regards,