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Avis sur DOBEDAN EXCLUSIVE HOTEL & SPA

5 out of 5
DOBEDAN EXCLUSIVE HOTEL & SPA
Bogazken Mh Serik, Serik, Antalya

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 62 avis sur 99." "
Note des voyageurs de 8 (Bien), d’après 24 avis sur 99." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 99." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 99." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 99." "

8,8/10

Propreté

8,8/10

Personnel et service

9,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

Arthur

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L hotel est tres bien sauf que les distances pour aller a la plage ou a la piscine peuvent devenir penible si on a une chambre a l autre jout dans le complexe rescent ou se trouvent notamment les chambre dites « deluxe » La nourriture un oeu répétitive Il y a des cafés starbuck dispo en permanence ! Mais alors au petit dej dej et diner mes machines a cafe elle sont su siecle dernier. Tres surprenant quand en parallèle ils proposent un jus d orange frais magnifique Il y a un vrainprobleme avec les materiaux de la piscine principale. Ils retiennent la chalzur a s en bruler les pieds reelement. Peu de verdure ce qui explique le puit a chaleur dzns l hotel. Sauf que cela persiste le soir notamment a l amphi elou au kids club ce qui est terrible en août. Peut etre tres adapter a la mi saison. super hotel en tt cas. Je reco 7 j max
Séjour de 6 nuits en août 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Hôtel très bien entretenu, personnel soigné et attentif. Les buffets sont variés et de qualité.
Séjour de 11 nuits en août 2017

10/10 Excellent

Benmansour

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

alex, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon hôtel
il y a 10 piscines tout confondu, la plage est en accès direct et des soirées sont organisée tous les soirs par des troupes extérieures, l'animation est peu envahissante mais présente. 85% de russes, 10% d'allemands... l'anglais est compris mais tout juste, je ne parle pas du français... Ne changez pas vos euros en livres Turques, tout se règle en dollar ou euros. Prenez Turkish Airlines c'est excellent.

8/10 Bien

Satish

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arrival - Hotel sent a cab which was very small, so when they say sedan it is a small sedan. If you have more luggage opt for the big car. The driver was polite and helpful. Check-in- Very quick and easy. Nothing Special. Most of the Hotel staff knows Russian but very few speak English. The Bell boy was helpful to move luggage to room, but to reach the deluxe bldg was a bit complicated. There was no direct access from the reception. You had to take 2 different elevators to get there. One major flaw was that they had only one elevator and that too was sometimes stuck. Also Deluxe rooms are far away from the beach, so keep that in mind. That is good if you need quite, but requires going through several elevators to go to the beach. Drinks- Good and unlimited. Cocktails were average. Food - Very much catered towards Russians. Not very regional cuisine. I in fact enjoyed local food outside than the resort food. There was a lot of food choice, just not to my liking. Also different types of restaurants are there but not included in the all inclusive. Pools - Very good pools. Water was sometimes cold, even indoor pools. The most bad part was the floors in and around the pool were very slippery. Found that very unsafe for small kids. Other than that my daughter enjoyed it a lot. Kid activities - They were good. My daughter enjoyed the dance activity in the evening. Beach - ok. Nothing compared to Mexico. They are not sandy beaches. Also finding spaces under umbrellas was difficult.
Séjour de 8 nuits en octobre 2023
Réponse de Best Regards, Cansu Kamala Alioğlu Guest Relations le 15 nov. 2023
Dear Guest,Thank you for staying with us and taking the time to share your impressions. Since the founding Dobedan Exclusive Belek Hotel we are striving every single day to achieve the highest level of quality and service in satisfying of our Guests. The Hotel's management have acquainted with Your comments and took a note of Your feedback.We will be glad to see You in our hotel.

6/10 Satisfaisant

Nadia

Séjour de 7 nuits en octobre 2023
Réponse de С Уважением, Отдел по работе с гостями. le 15 nov. 2023
Уважаемая Надежда!Благодарим Вас за выбор Dobedan Exclusive Belek и за оценку нашего сервиса.

8/10 Bien

Balaj

Voyage en famille
Sehr gute Hotel gerne wieder
Séjour de 7 nuits en octobre 2023
Réponse de Mit freundlichen Grüßen, Gastebetreuung Manager C le 15 nov. 2023
Sehr geehrter Gast, Wir danken Ihnen vielmals für ihre gute Hotelbewertung, schön Sie glücklich gemacht zu haben… Wir freuen uns Sie und Ihre Familie bald wieder in unserem Hotel begrüssen zu dürfen.

10/10 Excellent

Simon

Séjour de 9 nuits en avril 2023

8/10 Bien

Mustafa

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Otel iyi ama sürekli aynı yemekler
22 ocaktan 27 ocağına kadar kaldık. Komforu iyi bir Otel. Ekeikleri ve artışarı yazcam. Artılar bütün Personel Cana yakın misafir ile iletişimi çok iyi düzeydeydi. Garsonlar Barlar Houskeeping Animationdan Rico çok iyi taktir ettim herzaman çok Positive. Kapalı Havuzu küçük ama iyiyidi 2 küçük çocugmuz var mutlu oldular. Eksiler: yemek sürekli aynı yemek akşam yediğiniz sonraki öğlen yine geliyordu ve bu 5 gün sürdü Her gün aynı yemekten 2 aile gittik ve bıktık. Animation Rico çabalıyordu ve güzel de yapıyordu sadece Dart Hariç bi şey yoktu. Akşam Programları da zayıf kaldı. Biz daha Önce Delphin İmperial Titanik Belek veya Granada da kaldık her üçü de daha iyi.Tatil genel anlamda Yaptık ama bir daha Alva Donna ya gitmeyiz en azından kış için.
Séjour de 4 nuits en janvier 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en décembre 2022

10/10 Excellent

ibrahim tarik

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belekteki ayrıcalıklı konaklama seçeneklerinden
Daha önce de kalmıştık çok güzel bir konaklama oldu biraz odanın ısıtması yeterli olmayabilir gerçi biz de teknik servise sormadık idare ettik iki ayrı odalı bir seçenekte kaldık ancak odalar oldukça küçüktü. Genel manada her zamanki gibi çok memnun ayrılıyoruz.
Séjour de 4 nuits en novembre 2022

10/10 Excellent

Edgar Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr freundliche Atmosphäre, offene und herzliche Bedienung; super Angebot an Speisen; gutes Freizeit und Erholungs Angebot; sehr störend empfindet man jeden Abend bis um 2Uhr früh die lautstark ertönenden „Herzschlag Rhythmus“ Trommeln vom Musikpavillion. Das grenzt schon an Folter. Schade um die doch ansonst so außergewöhnlich gute Bewertung.
Séjour de 14 nuits en octobre 2022

8/10 Bien

Stefanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2022

10/10 Excellent

Malkhaz

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en septembre 2021

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Lovely hotel, good facilities, but VIP service not given- room service breakfast we booked and it turned up an hour late after chasing. The free A La Carte meal wasn’t offered, although they deducted the cost once we complained. Some exceptional staff like the pier bar, and the piano bar. Second time we have stayed here, probably wouldn’t stay again.
Séjour de 14 nuits en juillet 2021

10/10 Excellent

Tugcenur

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2021
Réponse de CANSU le 12 mars 2021
Değerli Misafirimiz, Alva Donna Exclusive Belek Hotel ailesi olarak otelimizi Expedia.com üzerinden yüksek puanlandırdığınız için Teşekkür ederiz. Tüm Alva Donna Ailesi olarak, tatilinizden memnun kalmanıza sevindiğimizi söyler, en yakın zamanda sizleri tekrar ağırlamak isteriz. Saygılarımızla, Misafir İlişkileri Ekibi

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harika bir oteldi. Yeme-içme, aktiviteler, havuz, spa, masaj her şey var ve çok güzeldi. Temizlik konusu ve insanların güler yüzlü yardım sever olması tartışmaya bile açık değil. Bir daha gelirsem ilk düşüneceğim otel olacaktır. Alva Donna ya teşekkürler...
Séjour de 3 nuits en mars 2021

10/10 Excellent

seref

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thanks for enjoyfull vacation! Staff was great
Séjour de 2 nuits en janvier 2021
Réponse de Guest Relations Team le 18 févr. 2021
Dear Guests, Firstly we would like to thank you for taking time and share a lovely feedback after holiday in the Alva Donna Exclusive Hotel Belek. We are very glad to know that your expectation from holiday were satisfied by our service and facilities. We would be very glad to welcome you and your family in Alva Donna Exclusive Hotel Belek again. We always ready to do our best to make your holiday unforgettable. Best Regards, Guest Relations Department

10/10 Excellent

Sahin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just Great
Facility is great, i enjoyed every minute of my vacation.
Séjour de 2 nuits en janvier 2021
Réponse de Guest Relations Team le 4 févr. 2021
Dear guest, On behalf of ALVA DONNA EXCLUSIVE HOTEL BELEK we would like to thank you for your choice to spend the holidays with us, also for give points and feedback. We are happy to see you have enjoyed with every day in our hotel and have got a real pleasure with provided service. We will be glad to see you among the our guests again in ALVA DONNA EXCLUSIVE HOTEL BELEK! Best regards,

8/10 Bien

Orhan Yavuz

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Alva Donna About
Hi The hotel was very nice and clean in terms of price performance. The staff is very polite and caring. I think the features that should improve are DJ performance and food. Thank you.
Séjour de 4 nuits en janvier 2021
Réponse de Guest Relations Team le 2 févr. 2021
Dear Orhan Yavuz! First of all on behalf of ALVA DONNA EXCLUSIVE HOTEL BELEK we would like to thank you for your choice to spend the holidays in our hotel and we appreciate such a great feedback you have written. We are happy to hear you have got so much pleasure during your stay in ALVA DONNA EXCLUSIVE HOTEL BELEK. We have carefully read all the details of the text, that is very important for us because we do the best to keep the high level of the service we provide to each of our guests. Your wishes about food and meals have been referred to the hotel chef. Your wishes about DJ performance have been referred to our Entertainment Manager. Waiting for you again and soon in ALVA DONNA EXCLUSIVE HOTEL BELEK! Sincerely yours, Guest Relations Team

8/10 Bien

Murat

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Good service good stuff but terrible foods. Hotel needs to improve their restaurant quality and meals as soon as possible.
Séjour de 2 nuits en janvier 2021
Réponse de Guest Relations Team le 25 janv. 2021
Dear Murat! With all the management team we would like to thank you for your choice to spend holidays in ALVA DONNA EXCLUSIVE HOTEL BELEK! We thank you for provided feedback as well! Your wishes about food and meals have been referred to the hotel chef. We hope to see you again at our ALVA DONNA EXCLUSIVE HOTEL BELEK. Best regards ,

4/10 Médiocre

Tatyana

Les points faibles : Propreté, personnel et service, confort de la chambre
За эти деньги какие они ставят, не советую
Просто отель, не как не эксклюзив, грязно, дерганый персонал в ресторане, детский сад шум гам, номера маленькие, под кроватью наблевано, пол и столы одной тряпкой вытирают, коктейли делают на отвали быстрей, единственное что понравилось это еда на обед и ужин.
Séjour de 3 nuits en novembre 2020

10/10 Excellent

Maureen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice resort with heated pools
Very nice hotel, especially the fact that ALL outdoor pools are pleasantly heated in November made our stay wonderful. One downside was that the aircon didn't work during the day when the room was heating up due to the full day sun exposure of our room window... Hotel is catering mostly to Russian guests, whose behaviors might not be for everyone...
Séjour de 4 nuits en novembre 2020
Réponse de CANSU le 19 nov. 2020
Dear Maureen, Thank you for taking the time to share your experiences. It was a true pleasure for us to read your feedback and we are glad to hear that we were able to meet your expectations. Our airconditioning system is cenrally controlled but it’s activated nearly all hours. We look forward to welcoming you back here in the near future. Best Regards,

6/10 Satisfaisant

ALEXEY

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2020

10/10 Excellent

Natalya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Всё отлично, огромное спасибо за прекрасный отдых!!!
Séjour de 4 nuits en octobre 2019
Réponse de ALVA DONNA HOTELS le 27 nov. 2019
Уважаемая Наталья, здравствуйте, В лице руководства ALVA DONNA EXCLUSIVE HOTEL & SPA выражаем благодарность за выбор нашего отеля в качестве места Вашего отдыха, а также выражаем нашу признательность за получение обратной связи. Для нас является ценным каждое мнение, анализируя отзывы наших гостей, мы повышаем качество предоставляемых услуг. Надеемся видеть Вас и Вашу семью в ALVA DONNA EXCLUSIVE HOTEL & SPA снова! С уважением, Отдел по работе с гостями ALVA DONNA EXCLUSIVE HOTEL & SPA

10/10 Excellent

Milan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en octobre 2019
Réponse de BELEK le 27 nov. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wir waren wie jedesmal sehr zufrieden. Das Essen War gut. Das Personal hilfsbereit und nett. Wir trafen auch Langjährige Angestellte sowas ist für eine Hotelleitung sehr zufriedenstellend.
Séjour de 10 nuits en septembre 2019
Réponse de Alva Donna Exclusive le 26 oct. 2019
Vielen lieben Dank für diese wundervolle Bewertung. Es freut uns sehr, dass es Ihnen bei uns so gut gefallen hat! Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Viele Grüße, Gästebetreuung

10/10 Excellent

Amber

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service was excellent and everything was well organized
Séjour de 6 nuits en août 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en décembre 2018
Réponse de Guest Relations Team le 9 janv. 2019
Hello, dear guests, Fırst of all let us thank you for your choice to spend your holidays in ALVA DONNA EXCLUSIVE HOTEL & SPA! We appreciate you giving us good marks . We are glad to get feedback as we analyze all the information we get of our guests. Best Regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2018
Réponse de Guest Relations Team le 9 janv. 2019
Hello, dear guests, Fırst of all let us thank you for your choice to spend your holidays in ALVA DONNA EXCLUSIVE HOTEL & SPA! We appreciate you giving us high marks . We are glad to get feedback as we analyze all the information we get of our guests. Best Regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel staff were friendly, there was lots to do and you dont even need to leave the resort
Séjour de 4 nuits en novembre 2018
Réponse de Guest Relations Team le 7 déc. 2018
Hello, dear guests, Fırst of all let us thank you for your choice to spend your holidays in ALVA DONNA EXCLUSIVE HOTEL & SPA! We appreciate you have written this comment as well. We are glad to get feedback as we analyze all the information we get of our guests With all the team we do the best to provide high level of the service to each of our guests. Best Regards,

10/10 Excellent

Madiya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Всё великолепно!
Séjour de 3 nuits en novembre 2018
Réponse de Отдел по работе с гостями le 7 déc. 2018
Здравствуйте, уважаемая Madiya ! От лица руководства ALVA DONNA EXCLUSIVE HOTEL & SPA выражаем нашу признательность за предоставление данного отзыва по итогам пребывания в ALVA DONNA EXCLUSIVE HOTEL & SPA! Надеемся, что Вы еще раз к нам приедете и сами увидите все изменения. С уважением,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2018
Réponse de Guest Relations Team le 7 déc. 2018
Hello, dear guests, First of all let us thank you for your choice to spend your holidays in ALVA DONNA EXCLUSIVE HOTEL & SPA! We are glad to get feedback as we analyze all the information we get of our guests. Thank you for your appreciation of our service. Best Regards,

10/10 Excellent

Yunus Baki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mükemmel
Mükemmel, genel olarak iyi bir otel,dinlenmek için ideal. temiz ve yemekleri güzel bu arada çok fazla yemek çeşidi var animasyon Ruslara yönelik herkese tavsiye ederim,
Séjour de 3 nuits en novembre 2018
Réponse de Misafir İlişkileri Ekibi le 7 déc. 2018
Sayın Yunus Baki; Alva Donna Exclusive ailesi olarak, paylaşmış olduğunuz görüşleriniz için teşekkür ederiz. Tüm ekibimizle de paylaştığımız değerlendirmenizin bizleri çok mutlu ettiğini belirtmek isterim. Sizleri en yakın zamanda yeniden otelimizde ağırlamayı umuyoruz. Saygılarımızla; Misafir İlişkileri Ekibi

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2018
Réponse de Guest Relations Department le 14 nov. 2018
Hello, dear guests, Fırst of all let us thank you for your choice to spend your holidays in ALVA DONNA EXCLUSIVE HOTEL & SPA! We are glad to get feedback as we analyze all the information we get of our guests. Hope to see you and your family in ALVA DONNA EXCLUSIVE HOTEL & SPA again! Best regards,

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 9 nuits en octobre 2018
Réponse de Guest Relations Department le 14 nov. 2018
Hello, dear guests, Fırst of all let us thank you for your choice to spend your holidays in ALVA DONNA EXCLUSIVE HOTEL & SPA! We are glad to get feedback as we analyze all the information we get of our guests.With all the team we do the best to provide high level of the service to each of our guests. Hope to see you soon in ALVA DONNA EXCLUSIVE HOTEL & SPA ! Best Regards,

10/10 Excellent

Maya, Manchester

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is our first trip to Antalya ,booked this hotel based on previous reviews ,arrived to the hotel very late at night ,the staff were very helpful ,reception staff mainly speak Turkish and Russian ,you can only find one who speak English ,usually very nice and helpfull , we booked 2 rooms ,gave the children standard room and us family room temporarily for one night ,I was annoyed as we weee suppose to have normal stanadard room ,then we had to move in the morning to our room which was next to our boys room ,from then onward everything was perfect ,facilities ,food is amazing !!! We were speechless with the food ,tennis and basket ball and swimming pools we the only facilities we used ,they were available all the time ,shows and disco every night with different theme each night ,it was a great holiday my boys enjoyed so much ; they loved Antalya and Alva Donna they want to come back ,excellent experience made it worthwhile and thinking of booking same hotel next year .
Séjour de 6 nuits en juin 2018
Réponse de Guest Relations Department le 27 juin 2018
Hello, dear guests, Fırst of all let us thank you for your choice to spend your holidays in ALVA DONNA EXCLUSIVE HOTEL & SPA! We appreciate you have written this comment as well. We are glad to get feedback as we analyze all the information we get of our guests. We are very happy that you enjoyed here. With all the team we do the best to provide high level of the service to each of our guests. Hope to see you and your family again in ALVA DONNA EXCLUSIVE HOTEL & SPA again! Best regards,

4/10 Médiocre

Hugo

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
NEVER AGAIN
This hotel is a rusian holiday camp with realy unfriedly service THE premium gym. Half of the equitment was not working sauna out of order later found out there was upstairs An other one wich they opend after 3 days . Food poor speciality restaurants never in mine live seen 3 different ones wich such a bad experience of tasting very poor . Waterparkslides only open from 2 Pm till 630 not open in the morning . Staff in general not very friendly . NEVER AGAIN
Séjour de 5 nuits en mai 2018
Réponse de Guest Relations Department le 22 mai 2018
Hello, dear guests, Fırst of all let us thank you for your choice to spend your holidays in ALVA DONNA EXCLUSIVE HOTEL & SPA! We appreciate you have written this comment as well. We are glad to get feedback as we analyze all the information we get of our guests. In our hotel guests from different countries have a holidays , but at the beginning of May many guests from Russia start come to rest. In the Deluxe building fitness room, all fitness equipments are working except for the bike, for which the technical service was called. Also in main building there is another fitness room, more bigger and all equipments new and work. In the Deluxe building in the sauna changed the door so temporarily it did not work. But in the main building there is another sauna which worked. Our Ala Carte restaurants open every day except for a Gala dinner. The First day you came at 12.00 o clock, and for this day our ala carte was all already full booked. We start making reservation at same day in the morning. The next day we had a gala dinner so all ala carte restaurants were closed.. 3th and 4th days you get reservations for ala carte restaurants. We're very upset that you didn't like the food. Every day our chefs try to cook the best dishes for you. 3 times a week we have various dinners. Such us Gala dinner, Fish dinner and Turkish dinner. Our Aqua slides pool open from 10:00-12:00 a.m ,14:00-16:00 p.m With all the team we do the best to provide high level of the service to each of our guests. Hope to see you and your family in ALVA DONNA EXCLUSIVE HOTEL & SPA again! Best regards, Guest Relations Department

6/10 Satisfaisant

Voyageur vérifié

Wifi was niet werkende in mijn kamer dus negatief
Het is een hotel met veel faciliteiten, maar eten was altijd hetzelfde, geen wifi is voor een business man niet aan te raden. Hotel had geen airco in mijn periode, dus 25 graden in de kamers. Geen wisselgeld beschikbaar, raar voor zo'n hotel. Geen gratis vervoer naar en van het hotel naar de luchthaven of antalya.
Séjour de 7 nuits en mars 2018
Réponse de Guest relations le 17 avr. 2018
Hello, dear guests, Fırst of all let us thank you for your choice to spend your holidays in ALVA DONNA EXCLUSIVE HOTEL & SPA! We aappreciate you have written this comment as well. We are glad to get feedback as we analyze all the information we get of our guests. In the winter concept, depending on the weather conditions, some outlets are closed. We're very upset that you didn't like the food. Every day our chefs try to cook the best dishes for you. We have an airport pick-up service, but it's a paid service.To do this, you need to notify us in advance. With all the team we do the best to provide high level of the service to each of our guests. Hope to see you and your family in ALVA DONNA EXCLUSIVE HOTEL & SPA again! Best regards, Guest Relations Department

6/10 Satisfaisant

Murat

Séjour de 2 nuits en octobre 2017

10/10 Excellent

Tahmina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent family resort
Beautiful resort with great food, family activities and great pool and bridge to the ocean. Very clean. Recommend highly the alacarte dinners, great food and excellent service. Overall an excellent stay.
Séjour de 6 nuits en octobre 2017

10/10 Excellent

YOUSEF

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
عنوان الاقامة الرائعه
فندق رائع بكل ما تعنيه الكلمه من جميع النواحي انصح فيه بشده وبالخصوص للعوائل ومن لديهم اطفال
Séjour de 6 nuits en août 2017

8/10 Bien

Hesam, London, UK

Les points forts : Propreté, personnel et service, confort de la chambre
Nice hotel close to the beach
Friendly and helpful staff. Excellent food. A lot to do while at this hotel.
Séjour de 8 nuits en septembre 2017

10/10 Excellent

Sokol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2017

6/10 Satisfaisant

Andy, Basel

Sun & Swim
It is not good enough to be rated 5 Stars! I don't know if it is because it's end of the season or beacause of the age of the hotel but some things in the room fall apart.
Séjour de 7 nuits en septembre 2017

10/10 Excellent

Ekrem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mukemmel Tatil
Yemekler muthis, cok temiz, guleryuzlu personel. Animasyon ve aqua orta duzeyde..
Séjour de 4 nuits en septembre 2017

10/10 Excellent

Halil ibrahim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
resepsiyondakilerin daha güler yüzlü olması gerek.
Resepsiyondakilerin daha güler yüzlü sıcak kanlı olması gerek. garsonlar, yemek ve diğer kısımdakilerla ilgili bir sorun yok. fakat resepsiyondakiler çok asık suratlı. hepsi değil tabiki.
Séjour de 2 nuits en septembre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was wonderful and great hotel vary comfortabl and every things available there.the restaurant also very arrenged and delicious
Séjour de 3 nuits en juillet 2017

6/10 Satisfaisant

mehmet

Les points forts : Propreté
İyi ama fiyatını hak etmiyor.
Rezervasyon için aradığımda balayı için geleceğimi belirttiğim halde oda süslü değildi. Sabah söylediğimde alakart ve odaya kahvaltı için yeni kayıt yaptılar. Yemekler yeterli oda güzel ama otel alanı küçük. Aktivite az. Resmen sıkıldım yapacak şey bulamadım.
Séjour de 2 nuits en juillet 2017