Hôtel près de Sandia Crest (Sandia Park)

« Very nice »

« Personnel mal aimable, meme pas un bonjour. Petit déjeuner inexistant. Literie sale. Matelas avec grosses tâches de sang. et des démangeaisons le lendemain »

« They were working on the AC in the room at checkin. My wife and I both came down with a severe Sinus infection requiring antibiotics after staying here. »

« Hotel sale. J’ai de gros doutes sur le fait que la chambre ait été faite (traces sur le sol, odeur désagréable, salle de bain salle avec wc marron et traces divertes). La cuisine est dans un sal état. La tv etait allumée a notre arrivé et on a decouvert plus tard pourquoi. La telecommande ne fonctionne pas et cette dernière etait aussi tres sale. Pas de detecteur de fumée, la ventilation de la salle de bain ne fonctionne pas et es5 encrassée. Il manquait une ampoule a une lampe. J’ajoute des...

« Bathtub/shower looked like a crime scene, spiders/mosquitoes in room, unhelpful staff unwilling to grant a late check-out (even for a fee, said I’d have to pay for another night if we passed the 11:30am mark, unkept/not working fitness center, key card didn’t work on doors so had to always go through the main entrance and the parking lot was covered in glass. There’s a nicer, cleaner hotel right next door with better customer service. 3/10 - just because I needed somewhere to sleep in town and...

« Room was ok except for the carpet very dirty. No breakfast even though they advertised. Only coffee in the lobby »

« Super easy check in, staff is very friendly. Lobby and rooms are clean, well maintained. Great bed, spacious king room. Bathtub floor is a little slick, watch your step. Slight freeway noise on that side of the hotel, not overwhelming. The area is safe and close to good restaurants. It's our go to stay when in ABQ. »

« Breakfast was awesome! Great staff. Pool was heated and clean. Room was big. Will stay here every trip to Albuquerque! »

« Great property great front desk smiles »

« Very good customer service. Only Burger King close by by walking. 30 minutes walk to the balloon festival though which is great »

« I usually appreciate Tru but his hotel in ABQ is very far from the usual standards of comfort of the others sisters locations of Tru hotels. First, staff is managed by Randi who has absolutly nothing to do with clients satisfaction. A intensive training to understand basics commercial behaviour seams necessary for this team... That's the first time I observe a no- solution manager in a Tru... Second, a gas station Maverick is just in front of the entrance and the hotel is just located at...

« Rooms were clean and breakfast is good »

« The staff was not friendly or accommodating. We had to wait 45 minutes after check in to get our room. Booked a double queen and instead we got a king with a roll out bed. The roll out bed was aweful, the frame was broken in the middle of the bed and the mattress sunk in. »

« Highly recommend. Very friendly and helpful staff. »

« Decent place to stay, easy to get to. Picked this place for the breakfast and hot tub. The hot tub was out of order. The breakfast was mediocre at best. »