6/10 Satisfaisant
Margot
Voyage en famille avec de jeunes enfants
1 janv. 2026
Les points faibles : Propreté et équipements
The guy at the front desk was great however housekeeping is seriously LACKING! Every day we had to go to the front desk for coffee. By day 3 still no Housekeeping. Back to front desk for more coffee, clean towels and trash bags as the small cans were overflowing. We did not have a DO Not Disturb sign on the door but yet it’s been 3 days and many trips to the lobby. Finally 4 days later housekeeping FINALLY shows up, do you want clean towels etc, at this point we said why bother, we are leaving in the morning. The Hispanic woman at the front desk could use some manners. Asked for a box of tissues and she acted like it was coming out of her paycheck. We said 4 people with allergies and maybe half a box of tissues is not enough. We were wondering when we walked to the room on the first day why filled trash bags were sitting by the doors. We get it now. NO ONE comes to your room for supplies or to clean. Calling the front desk is useless. NO ONE answers the phone. Will we stay there again, probably not. To many other hotels where they actually have housekeepers. 👎
Margot
Séjour de 4 nuits en décembre 2025
