Cottages in Richland Springs

'Nice folks and very informal. I mistakenly booked a room with no bathroom and they quickly got me into another one that suited my needs.'

'Check in was delayed 2 hours from stated time to me and the guy didn't want to complete check in because I used a travel site and got a discount. Then when I left for 15 minutes my room was accessed by the employee that checked me and when I returned I was demanded to get out of my car. I had to put my cigarette out because he was being so demanding. Upon entering the room he pointed at a pillow with a blood spot and said you you. I responded by that was not me. He responded you you period...

'My husband is very picky. He couldn’t stop talking about how impressed he was with the hotel. He loved how clean it was and how beautiful the room was. I was very happy with the comfy pillows. My husband wants to go back and stay in that same room again.'

'was clean and comfortable'

'Worst experience ever, this is not worthy of the name Best Western. I had booked 2 rooms for our group, but several insects were crawling in both rooms and a few were dead. Also the smell in the rooms was terrible. We had to cancel the rooms and still drove to a decent overnight stay in Austin. I then emailed the manager several times, but he was not cooperative at all. She kept pretending she didn't understand me via email and kept referring to Expedia. Conclusion: the hotel suits the manager....

'Very cozy. Loved our stay. Great that it's close to town and pet friendly. Very clean. Very relaxing.Definitely will be back'