Appartementenresorts in Region Natural de Los Andes

"Hotel Heiss is waarschijnlijk een nieuw hotel dat op sommige plekken nog niet helemaal af is. De lobby deed ons denken aan een parkeergarage. De kamer ziet er netjes uit, maar ruikt niet fijn. Onze kamer was zo klein dat we onze koffers niet konden openen. Ook het beddengoed vond ik onprettig aanvoelen. De deuren van andere kamers gaan hard dicht, ook midden in de nacht, waardoor ik steeds wakker werd. Wel aardig is dat er in de minibar een paar snackjes en drankjes liggen, die je gratis mag gebruiken. Op het buitenterras van het hotel aten we een lekkere pizza. De medewerkers zijn heel vriendelijk."

" V. "

"The hotel was very good ! Het hotel was echt goed, personeel vriendelijk. Aanrader ! "

"Nice modern hotel comfortably situated in the El Tesoro shopping centre. Room was nice and clean. bed comfortable. Majority of staff friendly. Good breakfast. However check your bill. Minbar consumption was charged to my bill while I never touched the minibar. In addition the doorman order us a taxi to the airport and he told us a price that was higher than the official rate. "

"In general a very noisy stay.. Too much extremely loud music in all restaurants and bars.of the hotel."

"Perfect qua ligging. Wel gehorig als mensen op de gang lopen. El Tesoro shopping Mall ligt op loopafstand."

"The overall experience was excellent. The hotel is extraordinary, stylish and impressive. All staff is very attentive and I especially want to mention Daniel. He greeted and welcomed us upon our arrival and greeted us every time we met until our departure. Definitely fit for the job. The XS-room was decorated very well, unique features and contemporary styled. The downside of the room: there is too little space to put your stuff or clothing. Also, especially in the weekend there is loud music on the rooftop restaurant and in the restaurants downstairs. We were tired from all our activities, so we didn't have any problems getting to sleep. The only issue we experienced was 'unexpected' pool maintenance. We only discovered it arriving on the rooftop carrying our swimming gear. Firstly, the reception told us they were executing the weekly maintenance. After some checking it became clear the pool wouldn't be opened again before we would leave. Major downside. We got offered to visit a pool in a hotel nearby. Proper solution, but still needs some effort and planning, compared to taking the elevator upstairs. The hotel is situated perfectly. Just outside the loudness of Provenza, but close enough, only 2 blocks! Also the metro is a 20 minute walk, passing nice stores. Lastly, the breakfast is very well. The buffet options could be better, but the offer of fresh fruits and a-la-carte options are great. Also goes for the coffee!"