4 piscines extérieures, parasols de plage, chaises longues
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Avis sur Unique Club at Lopesan Costa Bávaro - All Inclusive

5 out of 5
Unique Club at Lopesan Costa Bávaro - All Inclusive
Punta Cana, Punta Cana, La Altagracia

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 94 avis sur 186." "
Note des voyageurs de 8 (Bien), d’après 41 avis sur 186." "
Note des voyageurs de 6 (Satisfaisant), d’après 21 avis sur 186." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 186." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 186." "

9,0/10

Propreté

7,8/10

Personnel et service

8,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

GREGORY

Séjour de 7 nuits en avril 2022
Réponse de Lopesan Costa Bávaro le 6 mai 2022
Dear Guest, At Lopesan Hotel Group we know that the holidays are some of the most important times of the year and that is why everything has to be perfect in the hotel. The floor team works very hard every day to make it so and hugely appreciates your comments concerning the cleanliness of the hotel. We shall continue this habit and we hope that you rely on us for your next visit to Punta Cana. Kind regards

2/10 Horrible

Liliana

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 4 nuits en mai 2024

2/10 Horrible

Jamie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 5 nuits en mai 2024

10/10 Excellent

RICARDO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente Hotel , el staff muy atento a las necesidades, la gastronomia espectacular, el area de playa muy limpia y ordenada, jardines espectaculares, Excelente entretenimiento tanto de dia como en la noche. Sin duda el mejor hotel en el area.
Séjour de 4 nuits en mai 2024
Réponse de Lopesan Costa Bavaro le 23 mai 2024
Estimado Huésped, Saludos desde Lopesan Costa Bávaro. Le agradecemos que se haya tomado el tiempo de compartir sus experiencias con nosotros, además de esto nos alegra que el hotel cumpliera con sus expectativas y que disfrutara del servicio de nuestro equipo y que la oferta gastronómica que tenemos le haya encantado. Esperamos poder recibirle nuevamente en nuestro paraíso. Saludos Cordiales,

10/10 Excellent

BRENDA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Restaurants were wonderful! Staff was very attentive yo our needs and were very friendly and helpful. Would highly recommend
Séjour de 6 nuits en mai 2024
Réponse de Lopesan Costa Bavaro le 19 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards, Public relations

10/10 Excellent

Surayee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Lopesan Costa Bavaro le 19 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Boris, Bronx

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best resort from punta cana
Séjour de 7 nuits en avril 2024
Réponse de Lopesan Costa Bavaro le 16 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Steve

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Lopesan Costa Bavaro le 16 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

K

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was excellent. Best resort I have been to yet. Jimmy Sosa ( our butler) and Marcela Cuevas (our check in receptionist) were awesome. They made everything smooth and enjoyable. Our vacation was perfect. It could not have been any better. This is our new favorite vacation spot. Thank you Lopesan!!
Séjour de 4 nuits en mai 2024
Réponse de Lopesan Costa Bavaro le 13 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

2/10 Horrible

Madeline

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements
SALMONELLA HOSPITALIZES TWO TODDLERS I cannot urge you enough for the safety of your children to NEVER come to this resort. Both my child, and the other child we traveled with were hospitalized in the Dominican Republic (during this hospitalization we encountered other guests there with their children), and again hospitalized upon arrival home. My child is currently admitted to the hospital with severe salmonella receiving an antibiotic via IV. Her fever while at the resort was almost 104. It is confirmed by multiple physicians this outbreak was caused by the food prepared or dirty pool water by the Lopesan. I understand it’s easy to look past a bad review when you feel like you have found the resort of your choice, but for the safety of your children I urge you to choose another resort. We reported this to the Lopesan and they didn’t even respond or care. To think if I only chose a different resort I wouldn’t be sitting in a hospital bed with my child as I write this review… I would do anything to go back. I will be posting reviews on all platforms in hopes it saves even one child from this terrible illness.
Séjour de 5 nuits en avril 2024
Réponse de Lopesan Costa Bavaro le 19 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, in our hard work to satisfy our guests one of our most important goals is the safety of our guests by following safety guidelines and safety standards. quality that the Ministry of Health demands of us.So far it has not been determined that this was a result of our food, we have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

2/10 Horrible

Andres

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed at this hotel for a friend's wedding and left appalled by the nightmare we experienced and completely heart broken for the newlyweds. Within 48 hours of arrival, half of the guests in our group fell ill with salmonella (confirmed once they returned home), including the groom who spent several days on an IV fluids and meds in his room. He eventually gathered the energy to walk down the aisle and say "I do" only to be rushed to the hospital by ambulance before the reception began. The guests that were poisoned by the resort's food were charged a gross amount of money for medical care by the onsite "clinic". All of this is not to mention the hazardous conditions that developed throughout the property after a regular summer rain storm. There were roof and window leaks throughout the common areas and guest rooms, waterfalls in the elevators, and ankle deep flooding from the lobby to the pool areas. The pools turned into muddy swamps. The flooded lobby which was full of guests waiting to be moved to dry rooms, reeked of sewage. To top it off, the service and attention at the bars and restaurants left plenty to be desired. Bride & groom left devastated and with no apologies or remediation offered by Lopesan. Avoid this place like the plague!
Séjour de 2 nuits en mai 2024
Réponse de Lopesan Costa Bavaro le 19 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, in our hard work to satisfy our guests one of our most important goals is the safety of our guests by following safety guidelines and safety standards. quality that the Ministry of Health demands of us.So far it has not been determined that this was a result of our food, we have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

8/10 Bien

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en avril 2024
Réponse de Lopesan Costa Bavaro le 9 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

2/10 Horrible

Ji Seon

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was infected with salmonella and received antibiotics at the hotel hospital, but was taken to the emergency room upon returning to New York. I saw a lot of people with the same symptoms.
Séjour de 4 nuits en avril 2024
Réponse de Lopesan Costa Bavaro le 10 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, in our hard work to satisfy our guests one of our most important goals is the safety of our guests by following safety guidelines and safety standards. quality that the Ministry of Health demands of us.So far it has not been determined that this was a result of our food, we have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

6/10 Satisfaisant

Yirang Angela

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 6 nuits en avril 2024
Réponse de Lopesan Costa Bavaro le 8 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations, if there is something that you think we can improve it is good that you let us know as this helps us to ensure always provide excellent service.We hope to welcome you back to our paradise. Kind regards,

6/10 Satisfaisant

Anthony Michael

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en avril 2024
Réponse de Lopesan Costa Bavaro le 8 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations, if there is something that you think we can improve it is good that you let us know as this helps us to ensure always provide excellent service.We hope to welcome you back to our paradise. Kind regards,

8/10 Bien

Luc

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Could be a 5* .... But sadly the room are VERY humid ...the air conditioning system doest work properly .... The resort is stunning.... Cons.. The area ito go swim on the beach very small cause there is LOTS of boats.... Staff are very friendly.... Book UNIQUE ..give you lots of advantage.. Private beach Private restaurant Private pool Private bar Better location....
Séjour de 8 nuits en avril 2024
Réponse de Lopesan Costa Bavaro le 3 mai 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Excellent

sheri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great all inclusive.
Séjour de 6 nuits en mars 2024
Réponse de Lopesan Costa Bavaro le 1 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Jonathon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Lopesan Costa Bávaro le 29 avr. 2024
At Lopesan Costa Bávaro Resort, Spa & Casino we know that vacations are one of the most important times of the year and that is why it makes our day to read opinions as positive as yours. We appreciate that you have taken the trouble to share your experience with us and with other users. If you decide to repeat your vacation in Punta Cana, we would be delighted to see you staying with us again. Sincerely,

2/10 Horrible

ronny

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Lopesan’s management does not care about the guests We were harassed by two staff members and told management and nothing by transpired to resolve or make it better Lastly you can do better with the money spent here
Séjour de 6 nuits en avril 2024

8/10 Bien

Mandy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms, beach area, pool areas were all amazing. The resort is so big that no area ever felt crowded. Staff was always welcoming and quick to help with anything we wanted or needed. The only thing I felt was not amazing was the food. There were plenty of options but none that I thought were very good. But, I think that is pretty typical when staying at an all inclusive. It would not stop me from staying there again though.
Séjour de 7 nuits en avril 2024
Réponse de Lopesan Costa Bávaro le 26 avr. 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Excellent

Mark, Voluntown

Séjour de 2 nuits en avril 2024
Réponse de Lopesan Costa Bavaro le 9 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Domenico

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best resort we have stayed at in DR yet. Will be back!
Séjour de 5 nuits en avril 2024
Réponse de Lopesan Costa Bávaro le 26 avr. 2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting.

10/10 Excellent

Pamela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort. We had an amazing time here, the food was delicious.
Séjour de 5 nuits en février 2024
Réponse de Lopesan Costa Bávaro le 26 avr. 2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting.

8/10 Bien

Daniele

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a good time with my wife and daughter. The property is very family oriented which is what we were looking for. Everything was very clean and organized. We had booked a unique experience room which was worth definitely the extra cost however, when we checked in they told us that with our unique package we had a butler at our disposal during your stay. I was told he was going to contact us via WhatsApp but it never happened. I brought this up during our check out and the staff didn’t seem to care. We really did not need a butler but if I am paying for a certain experience, I expect to have all the services promised. It is better not to give false information or remove that from the package if it is not going to be respected. I would definitely give 5 stars if it wasn’t for this episode at check out.
Séjour de 3 nuits en avril 2024
Réponse de Lopesan Costa Bávaro le 26 avr. 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

8/10 Bien

Raymond Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort property
Séjour de 5 nuits en avril 2024
Réponse de Lopesan Costa Bávaro le 26 avr. 2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting.

8/10 Bien

Tanzina

Séjour de 4 nuits en avril 2024
Réponse de Lopesan Costa Bavaro le 5 mai 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Christopher

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a top tier experience.
Séjour de 4 nuits en avril 2024
Réponse de Lopesan Costa Bávaro le 16 avr. 2024
Lopesan Costa Bávaro Resort, Spa & Casino we know that vacations are one of the most important times of the year and that is why it makes our day to read opinions as positive as yours. We appreciate that you have taken the trouble to share your experience with us and with other users. If you decide to repeat your vacation in Punta Cana, we would be delighted to see you staying with us again. Sincerely

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is Beautiful
Séjour de 5 nuits en mars 2024
Réponse de Lopesan Costa Bávaro le 16 avr. 2024
Lopesan Costa Bávaro Resort, Spa & Casino we know that vacations are one of the most important times of the year and that is why it makes our day to read opinions as positive as yours. We appreciate that you have taken the trouble to share your experience with us and with other users. If you decide to repeat your vacation in Punta Cana, we would be delighted to see you staying with us again. Sincerely

10/10 Excellent

Brent

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good
Séjour de 5 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 7 avr. 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

2/10 Horrible

Claudia

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 3 nuits en mars 2024
Réponse de Lopesan Costa Bavaro le 6 avr. 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

2/10 Horrible

Santiago

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Lopesan Costa Bavaro le 31 mars 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Bien

Krystal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 29 mars 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Carolina

Les points forts : Propreté
Séjour de 14 nuits en mars 2024
Réponse de Lopesan Costa Bavaro le 26 mars 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

6/10 Satisfaisant

Lisa E, Brooklyn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 26 mars 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Bien

Lena, Woodmere

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is beautiful, very clean and spacious rooms The only thing that needs an improvement is the quality of food
Séjour de 9 nuits en mars 2024
Réponse de Lopesan Costa Bavaro le 26 mars 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us about our gastronomic quality and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Excellent

Mario

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El hotel es muy limpio y es muy grande con varias opciones de restaurantes para cenar. Volvería de nuevo, sin problema.
Séjour de 4 nuits en mars 2024
Réponse de Lopesan Costa Bavaro le 22 mars 2024
Estimado Huésped, Saludos desde Lopesan Costa Bávaro. Le agradecemos que se haya tomado el tiempo de compartir sus experiencias con nosotros, además de esto nos alegra que el hotel cumpliera con sus expectativas, especialmente nuestra limpieza y restaurantes.Esperamos poder recibirle nuevamente en nuestro paraíso. Saludos Cordiales,

4/10 Médiocre

Alejandro

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Terrible service with unique guests really disappointed
Séjour de 4 nuits en mars 2024
Réponse de Lopesan Costa Bavaro le 18 mars 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Bien

Lynn

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Booked a Unique level queen ocean view room. View of the ocean and property was excellent. Jimmy our butler was amazing. Anything I requested from extra bottles of water and towels to the room he immediately took care of. He also took care of scheduling transportation to the airport for us. Book Unique level and request him for your butler, you won’t be disappointed. Resort is huge, bring your walking shoes. Would not hesitate to return to this hotel again. It is beautiful!
Séjour de 4 nuits en mars 2024
Réponse de Lopesan Costa Bavaro le 18 mars 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

8/10 Bien

Taulant

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The resort is beautiful! Hotel is huge so yes alot of walking around. For me the food wasn't anything special. I stayed at the unique section and was assigned a butler ( Wendy Guerrero ) the best 👍👍👍 he was very friendly and helpful throughout my stay. Overall we had an amazing stay at Lopesan.
Séjour de 5 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 10 mars 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

6/10 Satisfaisant

Brian, Lafayette

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Property is very luxurious and clean. Customer service and food were hit & miss, disappointing for that level of a resort.
Séjour de 6 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 8 mars 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Bien

Joann

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a very nice property. I wasn't able to contact my "butler" the entire trip, which would have made it go more smoothly. Housekeeping was very clean but they failed to provide towels and coffee supplies. We had to flag them down or leave notes for them.
Séjour de 5 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 6 mars 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Excellent

Jose m Quiñones, Carolina

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place!
Séjour de 2 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 4 mars 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Alba

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Lopesan Costa Bavaro le 4 mars 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 Bien

nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing property fantastic beach. The food was good it was just unfortunate. We could not get reservations at a few of the places, and unfortunately the ones that we could get reservations at we could not get them until late at night. The buffets were very hit or miss. It was a gorgeous property nice rooms some of the downside to the rooms were only one of the outlets walked in the whole room. The odor of must was so bad and unfortunately, our cleaning staff never came in until late at night. They never knocked and just entered most of the time we were napping, or getting into the shower, and they never waited to hear an answer. There is no door hangers to put on to tell staff to not enter.
Séjour de 6 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 1 mars 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

8/10 Bien

Jeonghwan

Les points forts : Propreté
Séjour de 5 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 1 mars 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 9 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 26 févr. 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Bien

Alexander, Helsingborg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 9 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 27 févr. 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 Bien

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property itself beautiful. Beautiful beach (only small negative were the boats). Main pool beautiful but no swim up bar and water a little a cold for my liking. Also unique and adults only pool we’re too small really not worth it. Food was generally really good. Steakhouse and the unique grill by the beach was amazing. What I didn’t like was the breakfast buffet and American valley food. Drinks were generally pretty good. Service was hit or miss. Butler was amazing (did pretty much whatever we asked including booking our ride to the airport, suprise champagne for my birthday, and a bottle of red and white on our request. Check in sucked didn’t give us our welcome drinks and generally the servers are few and far between at the beach and pool. Overall great resort but could use improvement in certain areas
Séjour de 3 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 25 févr. 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Excellent

Luis

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Property was just stunning…the service was one of a kind, to include exceptional nightlife activities that are just unique, and classy. Live shows were spectacular. Truly amazing place to vacation.
Séjour de 2 nuits en février 2024
Réponse de Lopesan Costa Bavaro le 25 févr. 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2024
Réponse de Lopesan Costa Bávaro le 24 févr. 2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting