Piscine extérieure, chaises longues

Avis sur Barceló Bávaro Beach - Adults Only - All Inclusive

4 out of 5
Barceló Bávaro Beach - Adults Only - All Inclusive
Carretera Bávaro Km. 1, Playa Bávaro, Punta Cana, La Altagracia

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 1134 avis sur 2036." "
Note des voyageurs de 8 (Bien), d’après 481 avis sur 2036." "
Note des voyageurs de 6 (Satisfaisant), d’après 234 avis sur 2036." "
Note des voyageurs de 4 (Médiocre), d’après 98 avis sur 2036." "
Note des voyageurs de 2 (Horrible), d’après 89 avis sur 2036." "

8,8/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Samuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bien
Séjour de 8 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 16 mai 2024
Cher Samuel,Nous voulons vous remercier de ce résumé si positif de votre séjour que vous nous avez fait parvenir. Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Encore merci d'avoir choisi notre hôtel pour vos vacances et nous espérons vous accueillir à nouveau et d'avoir l'opportunité d’excéder vos attentes lors d'une prochaine occasion.Cordialement!Sandy PfeilDirector, Barcelo Bavaro Beach

8/10 Bien

Didier

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La grande plage est magnifique, super bien entretenue. Le personnel est très agréable. Le site Barcelo Bavaro est très bien aménagé, pratique et aussi très bien entretenu. Le restaurant La Brisa a une vue extraordinaire ( restau du midi) Le seul point à améliorer : peu de choix de fruits le matin. Séjour absolument génial.
Séjour de 7 nuits en janvier 2024
Réponse de Sandy le 5 févr. 2024
Cher Didier, merci pour vos commentaires suite à votre récente expérience de vacances dans notre Barceló Bávaro Beach Adults Only. Notre objectif est toujours d'atteindre une satisfaction maximale de nos clients et nous sommes ravis de lire que vos vacances ont été agréables. Cependant, nous cherchons toujours des moyens de nous améliorer et vos commentaires sont cruciaux pour notre succès futur. Merci d'avoir choisi notre hôtel pour vos vacances et nous sommes impatients d'avoir l'opportunité de vous servir à nouveau dans le futur. Cordialement, Sandy Pfeil Directrice

10/10 Excellent

Christine Elisabeth

Séjour de 18 nuits en novembre 2023
Réponse de Sandy le 28 déc. 2023
Chère Christine, nous vous remercions d'avoir choisi le Barceló Bávaro Beach pour vos vacances et d'avoir partagé votre note avec la communauté en ligne. Nous sommes impatients d'avoir l'occasion de vous servir à nouveau dans le futur. Cordialement, Sandy Pfeil Directrice

10/10 Excellent

yanik

Séjour de 7 nuits en juillet 2023
Réponse de Sandy Pfeil le 15 août 2023
Dear Yanik, we thank you for taking the time to share your rating about your recent stay at our Barceló Bávaro Beach Adults Only hotel. We look forward to serving you again soon. Best regards, Sandy Pfeil Director

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beach at proximity, nice pool, great staff, clean hotel
Séjour de 6 nuits en juin 2023
Réponse de Sandy Pfeil le 23 juin 2023
Dear Kevin, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Best regards,

8/10 Bien

Najah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved our stay at Barcelo Bavaro ! Very safe, very well organized, staff are amazing, open drinks, they also accomodate you if you don't want alcohol, etc. What's great is that you also have access to Barcelo palace (which is more for families with kids). Distance is 10 minutes walking but a train is always available and can take you there in 2 minutes. I'd say the only thing I didn't like is that every time I wanted to do an activity, they would send me to the Palace because that's where activities happen. Joel at the reception was amazing, Sandra at Corail was very very lovely and Xiomara at Kyoto was super sweet :) Ruth was extremely helpful with the reservations and Raphael too for the activities !! ALSO : I suggest you reserve at a la carte restaurants since your day 1 of arrival or else you will have difficulties finding an a la carte spot to eat at ( but buffets always have availabilities) We did the swim in the cave and drive in the mud activity and we honestly loved it ! I suggest you bring everything with you (tylenol, medicine, snacks, etc) first because you're not allowed to bring snacks to your room but also because the boutiques and pharmacy there are very expensive. I really recommend this spot for your next vacation !!
Séjour de 5 nuits en juin 2023
Réponse de Sandy Pfeil le 26 juin 2023
Dear Najah, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Best regards,

10/10 Excellent

Genevieve

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Personnel très courtois et professionnel. La plage superbe. Lit très confortable, chambre un peu désuète.
Séjour de 7 nuits en juin 2023
Réponse de Sandy Pfeil le 15 juin 2023
Cher Genevieve, Nous sommes ravis que vous ayez apprécié votre récent séjour chez nous. Merci d'avoir fait de nous votre hôtel de choix lors de votre visite dans la région. Nous sommes impatients de vous accueillir à nouveau très bientôt.Cordialement,

10/10 Excellent

Jessy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très sécuritaire si vous êtes solo
Séjour de 7 nuits en mai 2023
Réponse de Sandy Pfeil le 25 juin 2023
Cher Jessy, Nous sommes ravis que vous ayez apprécié votre récent séjour chez nous. Merci d'avoir fait de nous votre hôtel de choix lors de votre visite dans la région. Nous sommes impatients de vous accueillir à nouveau très bientôt.Cordialement,

10/10 Excellent

Rita Makrouhi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel emplacement, chambre un peu vétuste (salle de bains) mais propre et fonctionnel. La localisation de la chambre était parfaite, rez-de-chaussée, section adulte, loin du bruit et très proche de la mer. Nous avons pu nager dans la mer, les algues variaient d’une journée à l’autre. Le personnel est extrêmement accueillant, attentionné et serviable. Il y a des gardes de sécurité un peu partout. Les serveurs et les serveuses ainsi que la femme de ménage (Marisol) étaient très efficaces et souriants. On sentait qu’ils n’attendaient pas à recevoir de tips pour donner un bon service, mais appréciaient lorsqu’on leur en donnait. Il n’y avait aucune pression. Nous avons trouvé le restaurant Santa Fe super, des portions plus généreuses que les autres restaurants et la nourriture était délicieuse. Nous avons surtout mangé au buffet Caribe, dont la nourriture était en grande majorité délicieuse. J’ai été surprise de la qualité de la nourriture (on lit souvent des mauvais commentaires à ce propos, mais c’est subjectif). Nous avons fait l’excursion à l’île de Saona, un endroit paradisiaque à ne pas manquer! Mer des Caraïbes, eau parfaitement propre et exempte d’algues. Notre animateur était au top (Benjamin). Merci à tout le personnel de l’hôtel, ce fut une expérience mémorable et c’est sûr qu’on y retournera!
Séjour de 7 nuits en mars 2023
Réponse de Sandy Pfeil, Director le 1 avr. 2023
Chère Rita, Merci beaucoup d'avoir partagé ce magnifique commentaire sur votre récent séjour au Barceló Bavaro Beach – Adults only. Nous sommes ravis que vous ayez trouvé l'endroit propre parfait avec une belle plage et de nombreux restaurants à déguster pendant votre séjour; Nous convenons certainement que notre personnel dévoué joue un rôle clé dans l'expérience globale de nos clients. Toute l'équipe travaille très fort pour assurer un haut niveau de service et une expérience inoubliable. Nous vous remercions de nous faire partie de vos souvenirs. Nous nous réjouissons de vous accueillir à nouveau très bientôt. CordialementEncore une fois, nous vous remercions d'avoir partagé votre expérience personnelle de notre hôtel, nous apprécions votre préférence et de nous avoir choisis comme votre destination préférée à Punta Cana. Nous espérons vous accueillir à nouveau très bientôt. Cordialement,Sandy PfeilDirecteur

8/10 Bien

caroline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2022
Réponse de Sandy Pfeil le 28 oct. 2022
Dear Guest,Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We also greatly appreciate your highlight on the good value of our All-Inclusive type of meal,Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the futureAgain, we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This place is simply awful
The buffet is awful. Dried meat, mushy veggies and unsalted French fries. The dinner restaurants are barely better. If frozen imported salmon is a local fresh fish, you won’t be disappointed. The octopus carpaccio looked great. Until I tried and discovered it was sweet. Since when is seafood supposed to taste sweet like a dessert? The steakhouse is just filthy. Salt and pepper, table, silverware, everything you touch there is either sticky or greasy. And what they call a NY strip steak is just a hard pack of nerves, not a strip steak. And served well done when I asked it medium rare. The broccoli wasn’t seasoned. The drinks are uber cheap premixes and spirits. If you like artificial flavors, you’re going to love it. As well, there is no wine by the glass offered except the house wine. Better have your Tum’s at the ready. The beach is very nice. Too bad it’s covered by seaweeds. The spa would have been even better without the used face mask floating in the outside pool. Or without the groups of rude people who think it’s ok to scream in the relaxation area. The 4 swimming pools are nice. Stay away from the floating face masks though. There’s a bubble bath in the middle of 2 of them but many jets are out of service. The bedroom has no soundproofing. I could hear my neighbors snoring. The bathroom is way past the patches of paint that try to hide what can’t be hidden anymore. And you can’t close the bathtub drain properly so forget about taking a bath.
Restaurants are filthy
The beach is covered by decaying seaweeds
The NY strip steak is nothing but a pack of nerves. Not a strip steak!
Fast food box floating at the beach.
Séjour de 15 nuits en août 2021
Réponse de Sandy Pfeil , Director le 30 sept. 2021
Dear guest, Thank you for sharing your personal impressions about your stay. We are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Bavaro Beach Adults Only , please rest assured that your comments have been taken onboard and revised by the entire Management team, and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Best regards,

10/10 Excellent

Maykelys

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El hotel esta bueno primera vez que me quedo en el adultos pero si e estado en el de al lado el palace 3 veces asi que es mi cuarta vez en esta cadena de hotel la comida muy buena y variada el entretenimiento muy variado y divertido lo unico que no me gustó es que llego un grupo de como 50 personas afroamericanos y de verdad que se lucieron haciendo mucho ruido por todos lados , no tenian control con sus fiestas y musica alta y fumando mariguana por todo el hotel hasta por la madrugada sin importar que los demás huéspedes estaban durmiendo,la verdad que creo que el hotel debería de tener mas control sobre estas personas que van a los lugares a destruir el turismo porque al final las personas vamos a estos lugares a pasarla bien pero también a descansar y por lo menos yo no pienso volver a este hotel por esa razón
Séjour de 7 nuits en mai 2024

8/10 Bien

Edgardo

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is splendid ,Huge and i love it, was my third visit. The thing less i like is, if the hotel are full please have the necesarry staff, the cheking waiting was too long. My contructive criticism are for the restaurant dress code be more flexible. In overall was perfect and thanks for a memorable birthday.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Loyda Yamil

Voyage en groupe
Nice resort! Rooms are definitely outdated, as past reviews mentioned… but for a week with a friend, it was nice! Food was not that great, also as other reviews mentioned. But I did my research and already knew what to expect. You are not going to get real Dominican cuisine. Buffets had better food. It was a nice resort! Everyone was friendly. My bestie and I enjoyed ourselves!
Séjour de 3 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 28 mai 2024
Dear Loyda Yamil,We appreciate that you took the time to share your experience with us.We regret to hear that our rooms did not meet your expectations and appreciate your candid remarks regarding this aspect. While some guests find our rooms to be a part of the hotel's charm, we understand that preferences vary and are always considering ways to update our accommodations. Additionally, we are sorry to hear that our culinary offerings did not entirely delight your palate. Our buffet selections are designed to cater to a wide range of tastes, including international options, and we continuously strive to provide an enjoyable dining experience for all our guests.It is heartening to know that the friendliness of our staff and the overall atmosphere of our adult-only resort contributed positively to your stay. We take pride in our team's dedication to providing exceptional service and are thrilled that this was a highlight of your experience at Barceló Bávaro Beach.We look forward to the pleasure of welcoming you back on future occasions.Kind regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Elvin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lo único deven tener música en el área de la piscina.
Séjour de 4 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 28 mai 2024
Estimado Elvin,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Nos llena de satisfacción conocer gracias a sus comentarios que se lleva un muy buen recuerdo de estos días que ha pasado entre nosotros. Nuestro personal ha estado encantado de haber podido brindarle la mejor de nuestras atenciones. Gracias por valorarlo y por destacar tan positivamente también nuestra estupenda ubicación.Por otro lado, lamentamos si la música en la piscina no cubrió sus expectativas. Tomaremos en cuenta su sugerencia.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Saludos cordiales!,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Jose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

vesna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place for vacation. Very clean property. So many things to do. Great dinning options. Absolutely beautiful resort. Loved everything.
Séjour de 4 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 25 mai 2024
Dear Vesna,Thank you for your positive feedback.We are thrilled to know that the immaculate condition of our property met your expectations and contributed to a memorable stay. Our team strives to provide a wide array of dining options to cater to the diverse tastes of our guests, and it's gratifying to hear that you enjoyed them. The natural beauty of our resort is something we are very proud of, and we're glad it became a highlight of your vacation.It is our aim to offer a unique and enjoyable vacation experience, so we're overjoyed that we succeeded with you. Your heartfelt praises for our clean resort, the excellent condition of our facilities, the quality of service, and the room amenities are sincerely appreciated.We look forward to welcoming you back on a future occasion.Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great, just was raining during our stay but still enjoyed.
Séjour de 3 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 25 mai 2024
Dear Michael,Thank you for your review.We regret that the weather did not fully cooperate during your visit, yet it delights us to know that you still enjoyed your time with us.Our team takes great pride in delivering exceptional service, and your recognition of their dedication is truly motivating. Rest assured, we constantly strive to maintain and update our amenities and facilities to enhance our guest's experience.We hope to welcome you again in the future. Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

2/10 Horrible

Hetalben Pravinbhai

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bathroom was broken. Water valves were incorrectly installed. Hot was cold n cold was hot. On top upon notifying, no action was taken. I wouldn't recommend this place. Staff with poor customer service at the lobby desk. Guest services simply keep saying they are sorry. Went for birthday celebration and they couldn't even get my request fulfilled for bday cake on time. They completely dismissed what I was requesting.
Séjour de 3 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 25 mai 2024
Dear Hetalben,Thank you for taking the time to share your feedback.We regret to hear of the issues encountered with the bathroom facilities and apologize for any inconvenience this may have caused. Our goal is to provide well-maintained accommodations, and what you experienced falls short of that standard. Moreover, we are disheartened to learn that our service did not meet your expectations, as we strive to ensure all our guests feel attentively cared for throughout their visit.We also understand the significance of celebrating special occasions, and it is with regret that we acknowledge the oversight regarding your birthday request. We truly aim to create memorable experiences for such important milestones.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

8/10 Bien

Euleasa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
VERY NICE
Séjour de 5 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 28 mai 2024
Dear Guest,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay with us.We look forward to welcoming you back on a future occasion.Kind Regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Francisco

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff and services make you feel like home , the food was good , not to many options but ok, the only suggestion is that they should put music at the pool area . Very quiet 🙌
Séjour de 3 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 24 mai 2024
Dear Francisco,Thank you for your review.We are glad to hear that our staff made you feel at home and that you enjoyed the serenity of our pool area. We take pride in our well-maintained rooms and are happy to know that these aspects contributed positively to your stay.We appreciate your suggestion regarding the music at the pool and will consider it as we continuously strive to enhance our guest experience. While our food selection is crafted to cater to a variety of tastes, we understand that dining preferences may vary, and we always welcome feedback to improve.We hope to welcome you again in the future. Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Cintia

Voyage en famille
Amazing! A lot to do, and a great place to relax.
Séjour de 4 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 24 mai 2024
Dear Cintia,Thank you for your positive feedback.We are pleased that you had an enjoyable stay with us.We look forward to welcoming you back on a future occasion.Kind regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Enrique Martin, Formosa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Es la cuarta vez que vamos. Y ya planeamos ir nuevamente. Excelente sector adultos. El cuidado de los parques maravilloso. Sin dudas para recomendar. Victor Encarnacion en desayuno excelente. Las chicas de premium level geniales. Volveremos siempre que podamos.
Séjour de 6 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 24 mai 2024
Estimado Enrique,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Bávaro Beach - Adults Only All Inclusive para su visita a Punta Cana y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que su estancia ha sido del todo satisfactoria, especialmente en nuestro exclusivo sector solo para adultos. Es un orgullo para nosotros que la belleza y el mantenimiento de nuestros parques haya sido de su agrado.El equipo de Barceló Bávaro Beach - Adults Only All Inclusive valora mucho su recomendación y es un honor recibir comentarios positivos sobre la amabilidad y el servicio excepcional de nuestro personal, incluyendo a Victor Encarnación y al equipo de Premium Level. Apreciamos que considere nuestro hotel como una elección recurrente para sus vacaciones y que ya estén planeando un nuevo regreso.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Saludos cordiales!Sandy PfeilDirector, Barcelo Bavaro Beach

6/10 Satisfaisant

Sinisa

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté
This is our second stay at Barcelo and its getting worse.Staff at hotel is friendly but they are overloaded.A lot food choices but more South American then Euro or North American menu,mid day they run out of bottled water and dont have any beer but domestic. Rooms are outdated and need to be cleaned batter.Beach is beautiful and thats it. Other resorts have Bavaro beach
Séjour de 7 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 24 mai 2024
Dear Sinisa,Thank you for your review.We regret to hear that certain aspects of your stay did not meet your expectations, particularly concerning room cleanliness and the condition of our accommodations. Our aim is to provide impeccably maintained surroundings for our guests, and we apologize if we fell short in this regard. Additionally, we understand the importance of having a selection of refreshments available, and we are sorry for any inconvenience caused by the unavailability of bottled water and a variety of beers during your visit.We are, however, pleased to learn that the friendliness of our staff and the beauty of our beach were highlights of your stay. These are indeed among the unique qualities that Barceló Bávaro Beach prides itself on, and we are delighted that they contributed positively to your experience.We hope to welcome you again in the future. Kind regards,Sandy PfeilDirector, Barcelo Bavaro Beach

6/10 Satisfaisant

Jennifer

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Hotel was clean, beds were comfy. Didn't like the pool closing at dark (adults only side is where we stayed) yet the pool at the kids side stayed open with a swim up bar. so there wasn't much to do. Could use some updating for sure. Staff was very friendly. We ending up eating out most of the time as we weren't a fan of the buffets or the restaurants on site. If in Punta Cuna Noah's restaurant is a must. I don't want to seem like I'm trying to leave a bad taste just want others to know. We were a group of 8 and all felt the same way.
Séjour de 5 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 24 mai 2024
Dear Jennifer,We appreciate that you took the time to share your experience with us.We regret to hear that certain aspects of our property did not meet your expectations, particularly regarding the hotel condition and room amenities. Our team is dedicated to providing a comfortable and enjoyable environment, and we take all comments seriously as they help us to maintain and improve our standards.We apologize for any inconvenience the pool hours may have caused. While we strive to provide a tranquil atmosphere for relaxation, we understand the importance of recreational time and will consider your feedback for future improvements. Additionally, we are disheartened to learn that our dining options did not fully satisfy your palate. We pride ourselves on the variety and quality of cuisine offered at our choice of restaurants and regret that it did not align with your group's preferences.However, we are pleased to know that the cleanliness of our rooms and the friendliness of our staff made a positive impact on your experience. Our team is committed to delivering exceptional service and ensuring that our guests feel welcomed and valued throughout their stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

6/10 Satisfaisant

John, Gastonia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023

10/10 Excellent

Scott, NY

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The water was clear, especially at high tide and it was nice for snorkel trips
Séjour de 5 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 23 mai 2024
Dear Scott, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes!Sandy PfeilDirector, Barcelo Bavaro Beach

6/10 Satisfaisant

Emad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was excellent but the food.. i think there is a room for improvements
Séjour de 4 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 23 mai 2024
Dear Emad,Thank you for your review.Thank you for your insight into our buffets, although we regret learning that we weren't able to meet your culinary preferences on this occasion, please rest assured that your comments will be shared with our Chefs to enhance future dining experiences for our guests.We hope to welcome you again in the future. Best regards!Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Kelsea

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place to stay!
Séjour de 5 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 23 mai 2024
Dear Guest,Thank you for taking the time to review your stay.It's truly heartwarming to know that our dedication to maintaining a clean and well-appointed environment resonated with your experience. Our team strives to provide exceptional service, and it's wonderful to hear that we succeeded during your stay. We are glad that the room amenities contributed positively to your time spent with us at Barceló Bávaro Beach - Adults Only All Inclusive.We look forward to welcoming you back on a future occasion.Kind regards!Sandy PfeilDirector, Barcelo Bavaro Beach

8/10 Bien

Errol, Hopatcong

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The internet Service Is not good
Séjour de 3 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 23 mai 2024
Dear Errol,Thank you for your review.We regret to hear that the internet service did not meet your expectations. We strive to provide seamless connectivity for our guests, and we apologize for any inconvenience you may have experienced.It is pleasing to note that you found our rooms impeccably clean and were satisfied with the overall condition of our hotel, as well as the room amenities and services provided. Our team is dedicated to maintaining a high standard of hospitality, and your commendation for these aspects is greatly appreciated.We hope to welcome you again in the future. Best regards!Sandy PfeilDirector, Barcelo Bavaro Beach

6/10 Satisfaisant

Sharmesa

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The overall ground of the property is nice however, the food and drinks were below average. Watered-down drinks and mediocre food at best. The rooms were well maintained and staff was excellent.
Séjour de 3 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 23 mai 2024
Dear Guest,We appreciate that you took the time to share your experience with us.We regret to hear that our culinary offerings and beverage selection did not meet your expectations. Our commitment to providing a wide array of quality food and drink options is unwavering, and we continuously strive to deliver a delightful dining experience. That said, we understand that taste is subjective and we apologize if we fell short of pleasing your palate on this occasion.We are, however, pleased to know that the condition of our rooms and the professionalism of our staff met your standards. Our team works diligently to ensure that our accommodations are well-kept and that every guest receives friendly and attentive service. We're also glad to hear that the overall grounds were to your satisfaction, adding to the enjoyment of your stay.We hope to welcome you back. Kind regards.Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Angie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

8/10 Bien

Gina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
So quiet
Séjour de 4 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 22 mai 2024
Dear Gina,We appreciate that you took the time to share your experience with us.We are pleased that you had an enjoyable stay with us.We are grateful for your approval of the decor that is aimed at guaranteeing a memorable stay in our hotel.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Mitchell Paolo Corpuz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2024

10/10 Excellent

Antonio

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Truly a paradise
Séjour de 5 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 21 mai 2024
Dear Antonio, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

8/10 Bien

Felix

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propiedad enorme y hermosa. La comida no fue del todo buena, salvo ciertas ocasiones. El servicio del tren por toda la propiedad es un plus. Los cuartos son acogedores pero no modernos.
Séjour de 3 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 21 mai 2024
Estimado Felix,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Lamentamos que nuestra oferta culinaria no haya cumplido con sus expectativas en ciertas ocasiones, no obstante, nos complace saber que la belleza y amplitud de Barceló Bávaro Beach contribuyeron a una experiencia positiva durante su estancia.Nos alegra que haya disfrutado del servicio de tren por toda la propiedad y que los cuartos le hayan proporcionado un ambiente acogedor. Aunque ciertos aspectos del diseño de las habitaciones no sean de estilo moderno, nos esforzamos por ofrecer un ambiente relajante y agradable que refleje el espíritu caribeño.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Saludos cordiales!Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Cami

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Preciosa e ideal para pasar en familia y con amigos
Séjour de 4 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 21 mai 2024
Apreciada Cami,Le damos las gracias por compartir su opinión sobre su estancia en el Barceló Bávaro Beach - Adults Only All Inclusive. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Una vez más le damos las gracias por haber elegido nuestro hotel para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.Saludos cordiales!Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Leonardo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed on the adult side and loved the quiet. We did not like the trouble we had communicating and understanding the help and the waitresses and waiters
Séjour de 9 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 28 mai 2024
Dear Leonardo,Thank you for your review.We are disheartened to hear that you experienced communication difficulties with our staff. We always aim for clear and effective communication, and we regret any inconvenience this may have caused.It is wonderful to know that the tranquility of our adults-only environment contributed positively to your stay. We are also delighted that you found our rooms clean and the overall condition of our hotel to your satisfaction. Moreover, we are pleased that our service met your expectations, as we strive to provide a memorable experience for our guests.We hope to welcome you again in the future. Kind regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Goranka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024

10/10 Excellent

yuleismy, miami

Les points forts : Propreté et équipements
Amazing! Service -entertainment -people
Séjour de 4 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 21 mai 2024
Dear Guest,Thank you for taking the time to review your stay.We are thrilled to learn that our service, entertainment, and staff left such a positive impression on you. It's gratifying to know that the cleanliness and amenities of our rooms met your expectations, contributing to a remarkable experience at Barceló Bávaro Beach - Adults Only All Inclusive.Our team takes great pride in ensuring our guests have an enjoyable and comfortable stay, and your commendations serve as a wonderful acknowledgment of their efforts. We are especially pleased that our adult-only atmosphere provided the perfect backdrop for your getaway.We look forward to welcoming you back on a future occasion.Kind Regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Nataly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Had a great day wish rooms were updated more but considering how great the facilities were, we barely noticed.
Séjour de 4 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 21 mai 2024
Dear Nataly,We appreciate that you took the time to share your experience with us.We are pleased you appreciated our modern facilities.However, we do carry out maintenance whenever necessary to keep our rooms up to date; nonetheless, we have noted your comment and will be considering it.We look forward to the pleasure of welcoming you back on future occasions.Best regards!Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

RUBEN DARIO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024

4/10 Médiocre

christina may

Voyage en couple
Les points faibles : Propreté et équipements
The resort was in poor condition.
Séjour de 10 nuits en février 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 20 mai 2024
Dear Christina,Thank you for taking the time to review your recent stay at our hotel.We are sincerely sorry to learn that our high standards were not upheld, at Barceló we are fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels. On a future occasion please do not hesitate to inform our reception of any concerns, our team will promptly address the issue and take action in any situation that does not adhere to our established standards.We hope to be able to welcome you back for an improved stay.Kind regards!Sandy PfeilDirector, Barcelo Bavaro Beach

4/10 Médiocre

Paula

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff
Séjour de 6 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 21 mai 2024
Dear Paula,Thank you for taking the time to review your recent stay at our hotel.Our heartfelt apologies for any aspects of the room amenities that did not meet your expectations. We continually strive to offer the highest quality services, so it disappoints us to hear when our guests' experiences do not reflect our dedication. We are, however, delighted to know that the service you received from our team met your satisfaction. Our staff takes great pride in creating a memorable and friendly atmosphere for our guests.We hope to be able to welcome you back for an improved stay.Kind regards,Sandy PfeilDirector, Barcelo Bavaro Beach

8/10 Bien

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was amazing and the grounds were beautiful!
Séjour de 4 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 21 mai 2024
Dear Heather,Thank you for your positive feedback.We regret to hear that certain aspects of the hotel did not meet your expectations. Our commitment to maintaining the highest standards of service sometimes encounters unexpected challenges, but we are continually striving to improve our facilities.It is delightful to learn that you were impressed with the friendliness of our staff and the beauty of our hotel grounds. We also take pride in our dedication to cleanliness and are pleased that this was evident during your stay.We look forward to welcoming you back on a future occasion.Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Benjamin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fue una excelente estadía,lo recomiendo 10/10
Séjour de 6 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 21 mai 2024
Estimado Benjamin,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Bávaro Beach - Adults Only All Inclusive para su visita a Punta Cana y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos alegra saber que su estancia en Barceló Bávaro Beach - Adults Only All Inclusive ha sido de su completo agrado y que nuestras instalaciones y servicios han cumplido con sus expectativas. Es un honor para nosotros que destaque la limpieza de nuestras habitaciones y la calidad de las amenidades ofrecidas.La satisfacción de nuestros huéspedes es nuestra mayor recompensa y comentarios como el suyo nos motivan a seguir trabajando para ofrecer experiencias inolvidables.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Saludos Cordiales!Sandy PfeilDirector, Barcelo Bavaro Beach

6/10 Satisfaisant

Dzemail

The resort we visited was good!
Séjour de 5 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 21 mai 2024
Dear Guest,We appreciate that you took the time to share your experience with us.We are pleased that you had an enjoyable stay with us.We hope to welcome you back. Kind Regards.Sandy PfeilDirector, Barcelo Bavaro Beach

8/10 Bien

Denisse, Hempstead

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barcelo Bavaro Beach was great in that it provided all you needed for a relaxing vacation. The staff around the resort were very friendly and would always greet you. The pool staff was attentive in taking drink orders and bringing them to you. The food was great with many options. The beach and pool were always clean and had seating available at all times. Would have appreciated some music to be played. When coming to the resort it is recommended to bring your own speaker to play music where you are in the pool or beach.
Séjour de 5 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 21 mai 2024
Dear Denisse,We appreciate that you took the time to share your experience with us.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.Furthermore, we are delighted we were able to deliver a memorable dining experience and provide you with a comfortable night's rest.However, we are sorry to hear that our music program didn't meet your expectations and will be looking to improve this aspect of our services.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 Excellent

Ramon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its beautiful and the stuff is awesome
Séjour de 3 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 21 mai 2024
Dear Ramon, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

8/10 Bien

Gloria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable room, but had to wait to get towels. Even when we checked in, there were no towels in our room. We went to the reception three times so they could come and fix our phone.
Séjour de 3 nuits en mai 2024
Réponse de Sandy Pfeil Director, Barcelo Bavaro Beach le 21 mai 2024
Dear Gloria,We appreciate that you took the time to share your experience with us.We regret to hear about the inconvenience you faced with the towels and the phone in your room. While we are pleased to offer prompt housekeeping services, it appears we missed the mark during your visit. Please accept our apologies for any discomfort this may have caused.We are, however, delighted to learn that you found your room comfortable and appreciated the cleanliness and the overall condition of our hotel.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach