Appartementen in Puerto Colombia

'Although we booked our stay way ahead of our arrival date. Host decided to cancel the moment our flight was taking off to Barranquilla. I had contacted him prior to ask for confirmation of our booking, without any reply from host. Host decided to cancel with the excuse the fee paid was wrong and asking me to pay him cash as the apartment was available for the dates requested. He only refunded me less than half the amount I paid, which was over a thousand dollars. My bank took care of the claim...

'The owner simply did not give me access to the property, I stayed outside the building for 4 hours calling him and he never answered. El dueño no dejo llaves ni me contesto el telefono mi familia y yo estuvimos horas fuera del edificio con nuestras maletas. Horrible experiencia que nos arruinaron nuestro carnaval.'

'Same. Less Paper, Less Linen'