2/10 – Ontzettend slecht
Adriana
19 jul 2025
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The staff here is absolutely AWFUL!The owner/manager does not try with you. I booked the wrong date for the room because I was being RUSHED to checkout after I told the manager that I planned on booking the room. I think a little patience would have been nice especially since I had been there almost a week. Cleaning staff must be family because they definitely don't hold back either with yellling & loudly knocking on the door. They were rude/ ignorant. No accommodation whatsoever. Of course, I didn't get a refund because I rushed to book the hotel online. Accidentally, I ended up booking it on the 18th of July instead of June 18th because I was a nervous wreck being rushed. Although Expedia was more than willing to help with a refund as long as the hotel agreed. As you may have guessed, owner or manager whatever he is... said NO. Shocker. I can keep going but, I am so disgusted with that hotel. I am not the only one. A neighbor at the hotel that I became friendly with hated it as well. A few weeks ago, we had a bad storm. When the storm hit she told me there was no electricity, & no generator. Not only did they not refund her for the food that went bad she didn't get refund for the room. She was hot and didn't feel safe with no screens or locks on the windows. Today is the day that my hotel was booked. Wish I could get my money back. I strongly suggest that no one ever books at this hotel. It is obvious I won't be getting my money back. Which sucks because I can't afford it
Adriana
1 nacht verbleven in juli 2025
