The property was "okay" nothing superior like I thought I was getting for the price I paid. When I booked the property in February for our August vacation, the ad boasted both a cargo lift and an elevator. Well, this was perfect because both myself and my 90-year-old mother have an extremely difficult time with stairs and this unit had a lot. The a/c must have been on a governor or was being controlled by an outside source because when we tried to cool the place down below 70 degrees, it always was bumped back up above 70. We were only allotted two rolls of paper towels and two rolls of TP per bathroom for 13 people for a 4-night stay. Just a little bit too frugal, I thought. We had ants in the kitchen, a fridge that had an ice maker but wouldn't make ice, and the handle on the front entrance door was very loose and could have fallen off. We didn't feel secure at all. On top of that, upon check in, we called the owner of the property to "complain" about the elevator not working and he was very apologetic. I told him I thought we should be compensated for not having a working elevator since that's the sole reason I spent the extra money and rented this house.... for the elevator. He agreed and told me he would compensate me before I checked out. Well, it's 12 days later and I haven't seen any compensation from him. Evidently, he was just telling me what I wanted to hear to get me off his back. He had no intention of compensating me for a non-working elevator. Rent elsewhere!