Dear Nadia,Thank you very much for your positive feedback, We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you back.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu BaobabOnline Reputation Manager

Dear Awa,Thank you for choosing us and for sharing your review.It is disappointing to hear that you did not fully enjoy our resort. You may rest assured all your comments had been cascaded to the responsible department.We hope you will decide to give us the opportunity to welcome you soon again and prove that your unsatisfactory stay was an exception! With best regards,Hotel Riu BaobabOnline Reputation Manager

Dear Abdou,Thank you very much for your review.We are very happy that you had a great holiday with us!You can rely on us to record your comments and we will take them up with the appropriate departments.We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu BaobabOnline Reputation Manager

Sehr geehrter Herr Ernst,Vielen Dank für Ihre freundlichen Worte,Wir freuen uns zu lesen, dass Sie Ihren Urlaub in unseren Einrichtungen genossen haben. Es freut uns zu lesen, dass Sie Ihren Urlaub in unseren Einrichtungen genossen haben, denn es ist sehr erfreulich zu wissen, dass wir Ihre Erwartungen mit unseren Dienstleistungen übertroffen haben.Nachrichten wie die Ihre zeigen uns, dass wir auf dem richtigen Weg sind und Sie auch in Zukunft bei uns willkommen heißen werden.Wir werden immer mit offenen Armen auf Sie warten.Mit freundlichen Grüßen,Hotel Riu BaobabOnline Reputation Manager

Dear Rebecca,Thank you for your comment,We are glad to know that you enjoyed our facilities and that you liked the room.We regret not having lived up to your expectations in terms of our wide and varied gastronomic offer served.We have a team of chefs who carry out an arduous daily task to please the number of palates that visit us and, we observe that, in your case, it could not be like that.We can guarantee the quality of our food and we would like to tell you that in accordance with our high standards, we guarantee our guests a service of the highest quality, which goes far beyond legal requirements, especially when it comes to food safety. . At RIU Hotels & Resorts, health is our priority. Therefore, we follow a food safety protocol, guaranteeing the safety and quality of the products, in all our production, preparation and F&B service processes.Have no doubt that we will write down your observations to discuss them with the relevant departments and continue improving every day.We would like to extend a cordial invitation to you to return and once again allow us the privilege of receiving you at any of our facilities, with the purpose of providing you with the exceptional experience that we always strive to offer, guaranteeing your complete satisfaction.Yours faithfully,Hotel Riu BaobabOnline Reputation Manager

Dear Lamine,Thank you for your comment,Please allow us to tell you that we would have liked you to leave our facilities with different feelings.We apologize if anything bothered you and we would like to extend a cordial invitation to return and once again allow ourselves the privilege of receiving you at any of our facilities, with the purpose of providing you with the exceptional experience that we always strive to offer, guaranteeing your complete satisfaction.Yours faithfully,Hotel Riu BaobabOnline Reputation Manager

Dear Essa,It is wonderful to learn that you found your stay of your liking.Our lovely staff will be very pleased to learn that all their efforts were appreciated.Thank you very much!We would be delighted to welcome you again soon, Essa.Warmest Greetings,Hotel Riu BaobabOnline Reputation Manager

Dear ANNE,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, it is disappointing to read that despite our efforts we could not meet your expectations in some areas.We would like to thank you for having chosen our hotel for your stay.Nevertheless, we will take note of your observations for future arrangements.Hoping to host you again.Best Regards,Hotel Riu BaobabOnline Reputation Manager

Dear Richard,Thank you for your review,We are very happy to hear that your experience at our hotel was exceptional! Our team strives every day to ensure that every guest feels at home. We look forward to the privilege of welcoming you back and exceeding your expectations once again.Yours faithfully,Hotel Riu BaobabOnline Reputation Manager