Herenhuizen in Pleasanton - Livermore

'Room: I have an elderly mother I take care of so I make sure to look for a shower with a seat she can sit on when she take a shower and I always book through Expedia and when I chose the room the room was nothing like pic. No seat in the bathroom for her so I had to order one from housekeeping. Beds were a little stiff but it was clean nevertheless. Staff: day staff was rude as if I was a bother when asking questions. Night time staff was nice. Breakfast: I paid on Expedia extra for breakfast...

'Upon arrival we were informed by the registration clerk that we were required to pay a total of $13.00 per night for parking - in Pleasanton, CA! Not only did we have to pay this amount, we had to fill out the "form" on our cell phone. I consider that to be adding insult to injury. Why can't Marriott just add the parking amount to our bill? I still wouldn't like it but at least I wouldn't have to fat finger it into a cell phone. Full disclosure would be nice too, When we actually got into...

'The staff were very friendly and helpful. The room was spacious and clean. The only reason for the low stars on amenities is because I didn’t get to use them as they were over run by children. The pool is also shared by 2 hotels. The hot tub was cold when were actually able to get in the next morning at 8am. Overall I would stay again but i would just do my research better and not go when there is a kids sports tournament going on.'