« This hotel is falsely advertised as a 5-star property. At the most, this is a 3-star property. Installing whirlpool baths in rooms does not mean that you now have a 5-star hotel.
Personnel wants to offer a good service but they lack proper training and the end result is that customers receive a bad service.
The property is also not properly maintained, already worn down, and poorly fusnirshed and decorated. It also feels like everything is dirty.
Food is also an issue: there is no...
« This hotel is falsely advertised as a 5-star property. At the most, this is a 3-star property. Installing whirlpool baths in rooms does not mean that you now have a 5-star hotel.
Personnel wants to offer a good service but they lack proper training and the end result is that customers receive a bad service.
The property is also not properly maintained, already worn down, and poorly fusnirshed and decorated. It also feels like everything is dirty.
Food is also an issue: there is no... 
Jean-Guillaume