Grand réfrigérateur, micro-ondes, four, plaque de cuisson

Avis sur Sonesta ES Suites Scottsdale Paradise Valley

3 out of 5
Sonesta ES Suites Scottsdale Paradise Valley
6040 N Scottsdale Rd, Paradise Valley, AZ

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 557 avis sur 815." "
Note des voyageurs de 8 (Bien), d’après 192 avis sur 815." "
Note des voyageurs de 6 (Satisfaisant), d’après 48 avis sur 815." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 815." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 815." "

9,4/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Marie Claire, Bayonne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de General Manager- Kelsey le 29 sept. 2023
Thank you for the "5 out of 5" review- we appreciate you! Please come back and stay with us the next time you are in Scottsdale.

10/10 Excellent

Chantal

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en août 2022

10/10 Excellent

Annie

Séjour de 1 nuit en août 2022
Réponse de Assistant General Manager- Kelsey le 11 août 2022
Thank you for staying with us and for taking the time to share your review. We hope you will consider staying with us again when your travels bring you back to Scottsdale.

10/10 Excellent

Danielle

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
loved this property the water pressure was low in the shower but everything else was great ….mike the front desk person was AWESOME give him a raise
Séjour de 3 nuits en mai 2024

8/10 Bien

Colleen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in and pleasant, friendly staff.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 27 mai 2024
Colleen, thank you for sharing your experience at Sonesta ES Suites Scottsdale Paradise Valley. We are delighted that check-in was smooth and our team members left a positive impression. We're looking forward to welcoming you back.

10/10 Excellent

PULVINDER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Customer Service le 27 mai 2024
PULVINDER, thank you for the high rating! The team at Sonesta ES Suites Scottsdale Paradise Valley is delighted you had a great stay. We're looking forward to welcoming you back soon!

10/10 Excellent

Hannah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really awesome! Very friendly staff. Clean rooms. Serviced every 3 days. Kitchenette well stocked. Bathroom showe had shampoo and body wash.
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 25 mai 2024
Hannah, thank you for your fantastic review of Sonesta ES Suites Scottsdale Paradise Valley! The team members are thrilled you enjoyed the friendly service and clean accommodations. It is great to hear that you found the kitchenette and bathroom amenities well-stocked. We look forward to welcoming you back soon!

10/10 Excellent

Willie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was Quite and safe for my Kids
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 24 mai 2024
Willie,The team at Sonesta ES Suites Scottsdale Paradise Valley is pleased to hear you found the environment quiet and safe for your children. We're looking forward to welcoming you and your family back soon!

10/10 Excellent

Bert, Hoodsport

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Older property beautifully kept and perfect for a long term stay. Amenities solid and Scottsdale location convenient.
Séjour de 6 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Bert, the team at Sonesta ES Suites Scottsdale Paradise Valley is thrilled you enjoyed your stay. It's wonderful to hear that you appreciated our well-maintained property and convenient location. We're grateful for your kind words and look forward to welcoming you back for another stay.

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
An excellent value. Great amenities for a longer stay.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
Kimberly, thank you for choosing Sonesta ES Suites Scottsdale Paradise Valley! The team is thrilled you enjoyed the great amenities and found your stay to be an excellent value. We're looking forward to welcoming you back soon!

10/10 Excellent

James

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good for my needs.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 21 mai 2024
James, thank you for sharing your thoughts! The team at Sonesta ES Suites Scottsdale Paradise Valley is delighted to hear the hotel suited your needs. Looking forward to welcoming you back!

10/10 Excellent

MIGUEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy buen servicio
Séjour de 6 nuits en mai 2024
Réponse de Customer Service le 20 mai 2024
Miguel, gracias por tus amables palabras sobre Sonesta ES Suites Scottsdale Paradise Valley. Estamos encantados de saber que disfrutó del excelente servicio. ¡Esperamos darle la bienvenida nuevamente!

8/10 Bien

Toni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice staff. Awesome breakfast bar. Nice upgrade
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
Toni, the team members at Sonesta ES Suites Scottsdale Paradise Valley are thrilled to hear you enjoyed your stay. It's wonderful that the breakfast bar and upgrade met your expectations. We're looking forward to welcoming you back!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All around great experience!
Séjour de 5 nuits en mai 2024
Réponse de Customer Service le 19 mai 2024
John, the team at Sonesta ES Suites Scottsdale Paradise Valley is thrilled to hear you had an all-around great experience! We're looking forward to welcoming you back.

10/10 Excellent

Judith

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I chose this lodging based on other's reviews and price. It is a very nice property, with friendly staff. My room was quite spacious and very clean. The pool is a plus . I stayed only one night as I was traveling elsewhere.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 14 mai 2024
Judith, thank you for sharing your delightful experience at Sonesta ES Suites Scottsdale Paradise Valley. We are pleased to learn you found value in our accommodation and that you enjoyed the space and cleanliness of your room. Knowing that our amiable team members contributed to your positive experience is rewarding. Our pool is indeed a much-loved feature by our guests and we're happy to find out you appreciated it as well. We hope that you choose to stay with us again the next time your travels bring you our way. Safe journeys always!

8/10 Bien

kamran

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and very friendly staff. It was great experience.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 13 mai 2024
Kamran, it's wonderful to hear you had a great experience at Sonesta ES Suites Scottsdale Paradise Valley! We're delighted you found our location pleasing and appreciated our friendly team members. Looking forward to your return visit.

10/10 Excellent

Kenneth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location and nice amenities
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 10 mai 2024
Kenneth, thank you for your wonderful feedback. We're thrilled you favored the convenient location and pleasing amenities at Sonesta ES Suites Scottsdale Paradise Valley. We can't wait to welcome you back for another memorable stay.

10/10 Excellent

Adesina

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 10 mai 2024
Adesina, thank you for spending your time leaving us a review. Sonesta ES Suites Scottsdale Paradise Valley is delighted that your stay with us was satisfactory. We're thrilled you had a fantastic experience and we hope to see you again soon!

8/10 Bien

eveleen

Voyage en couple
Les points forts : Équipements
It was very nice room was beautiful
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 9 mai 2024
Eveleen, thank you for sharing your positive experiences at Sonesta ES Suites Scottsdale Paradise Valley. We're delighted you enjoyed the elegance of our rooms. Your satisfaction is essential to us, and we look forward to serving you in the future.

8/10 Bien

Diana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They need more options for breakfast. The breakfast chorizo is offered all during the week, with one day of bacon and sausage on weekends. Menu the same overyday. We we're there 3 week's. Angie is wonderful, alowith william, Mike, and pool gentlemen.
Séjour de 21 nuits en avril 2024
Réponse de Customer Service le 9 mai 2024
Diana, it's great to hear that you had an extended stay at Sonesta ES Suites Scottsdale Paradise Valley! Your suggestions regarding breakfast diversity have been noted. We're glad that Angie, William, Mike, and our pool colleague enriched your experience. We hope to see you again for an even better experience next time!

10/10 Excellent

Gary M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I hardly ever leave reviews, However, in this case we "had to" -- I had booked for an anniversary stay, was nervous and wanted everything to be great and surprise my wife... I had some questions and request regarding flowers being delivered and placed in the room before check-in -- other small items along with additional allergy cleaning etc. Talked to (Mgr.) Kelsey directly at the property a "couple of times" before the trip, she was absolutely wonderful to work with - took care of all of my concerns and put me at ease. So grateful to her, customer service above and beyond. Upon check-in, an older gentleman "Mike" took care of us, and he was "awesome". He was so friendly, great personality and helpful. We so enjoyed him - again wonderful customer service... That is missing in a lot of places today. The entire staff from morning breakfast to housekeeping were so nice as well -- They all made this an enjoyable anniversary trip and experience... My sincere thanks to all - especially Kelsey and Mike for getting everything started on the right track!!! G Mills
Séjour de 10 nuits en avril 2024
Réponse de Customer Service le 9 mai 2024
Gary, it's wonderful to hear that you had such a memorable anniversary stay at the Sonesta ES Suites Scottsdale Paradise Valley. We truly appreciate your kind words about your experiences with our team members, especially Kelsey and Mike. It's great their dedication and hard work made a difference to your visit. Our whole team strives to provide outstanding customer service and we pride ourselves on making all our guests feel valued and at ease. We look forward to welcoming you back on future occasions.

10/10 Excellent

Chang

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Big rooms, good price, great breakfast
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 6 mai 2024
Chang, it's wonderful to hear that Sonesta ES Suites Scottsdale Paradise Valley met your expectations with our spacious accommodations, value for money, and enjoyable breakfast. We appreciate your positive feedback and look forward to welcoming you again in the future.

4/10 Médiocre

michael

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 mai 2024
Michael, it’s disappointing to hear your experience didn’t meet your expectations. We strive to provide excellent service and would appreciate more details about your stay so we can improve. Please reach out to us directly to share more about your experience.

8/10 Bien

Arnaldo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The food for breakfast was excellent. The room was good, but not great, showing signs of wear in places and maintained satisfactory but not exceptional. Room service was a bit of a letdown every 3rd day. Every other day would have been much better.
Séjour de 5 nuits en avril 2024
Réponse de Customer Service le 27 avr. 2024
Arnaldo, we appreciate your kind words about breakfast at Sonesta ES Suites Scottsdale Paradise Valley. Thank you for pointing out aspects of the room that need attention. We strive for excellence, profound room maintenance, and frequent room service, so we take your feedback seriously. Consideration for more frequent room service will be taken under advisement. We hope to see you again soon for another memorable stay.

10/10 Excellent

Dennis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 26 avr. 2024
Dennis, it's delightful to hear that your stay at Sonesta ES Suites Scottsdale Paradise Valley met your expectations. We truly appreciate your excellent rating and look forward to welcoming you back in the future!

10/10 Excellent

Amy

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 13 mai 2024
Amy, thank you for choosing Sonesta ES Suites Scottsdale Paradise Valley. Knowing you've rated your stay highly makes our team members joyous. We hope to have the opportunity to serve you again in future. Safe travels!

10/10 Excellent

Lisa, Okemos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool area was noisy - mgt was responsive in requesting loud group to locate further from rooms. Exit to Outdoor stairs (just outside rm 122) - the 1st tread at the top of the stair is angling downward - potential hazard. Very Comfortable - more so than many hotels we have stayed at !!!
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 23 avr. 2024
Lisa, thank you for your valued feedback. We're delighted to hear you found the Sonesta ES Suites Scottsdale Paradise Valley to provide a high level of comfort. It's reassuring to know our management took prompt action in response to the noise near the pool area. Your mention of the outdoor stairs is noted, and we are looking into addressing such concerns. We greatly appreciate your insight and are eager for your next stay with us!

10/10 Excellent

david

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the amenities
Séjour de 5 nuits en avril 2024
Réponse de Customer Service le 20 avr. 2024
David, it's fantastic to hear that you enjoyed the offerings at Sonesta ES Suites Scottsdale Paradise Valley. It's our delight to ensure our guests have everything they need for a comfortable stay. We hope to see you return in the near future!

10/10 Excellent

Sharre

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient for golf, shopping and visiting friends and family!
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 19 avr. 2024
Sharre, it's great to hear that you found Sonesta ES Suites Scottsdale Paradise Valley conveniently located for both leisure activities and connecting with loved ones. We're glad you enjoyed your stay, and we look forward to welcoming you back on your next visit to the area.

10/10 Excellent

Yuliana

Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Yuliana, it's fantastic to hear you enjoyed your experience at Sonesta ES Suites Scottsdale Paradise Valley. We truly value your feedback and we're thrilled that we were able to deliver an excellent accommodation. We look forward to having the opportunity to welcome you back in the future.

8/10 Bien

David

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 2 mai 2024
David, it's great to see a solid rating for Sonesta ES Suites Scottsdale Paradise Valley! We would love to hear more about your stay, as feedback helps us continually improve our guest experience. Next time you stay, please feel free to share more details. Thank you for choosing us and we look forward to your next visit.

10/10 Excellent

Lara, Okotoks

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our 8 day stay. The two bedroom apartment with ensuites allowed our family much needed privacy. The fully equipped kitchen allowed us to cook our own meals so we saved money not eating out. We also enjoyed the pool and hot tub! If we ever go back to Scottsdale we would definitely go back.
Séjour de 8 nuits en mars 2024
Réponse de Customer Service le 9 avr. 2024
Lara, we're thrilled to hear about the wonderful time you had at Sonesta ES Suites Scottsdale Paradise Valley. It's great to know that our two-bedroom apartment, equipped kitchen, and pool facilities contributed positively to your extended stay. We love making families feel at home while providing options that offer convenience and savings. Your decision to return is the highest compliment we could receive. We're looking forward to hosting your family again upon your next visit to Scottsdale.

4/10 Médiocre

WALTER, FARMINGTON

Voyage en couple
Les points forts : Propreté
Both our backs hurt in the morning from the bed and the air conditioner did not work good! We booked on Expedia and it said Pet Friendly and showed no extra charge on the site and when we checked in we showed that to the ck in clerk so he gave us a 5 dollar parking credit but charged 25 dollars for our small dog! The breakfast was limited but good!
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 9 avr. 2024
Walter, it's unfortunate to hear that you had some discomforts during your stay. We regret that you found the bed not to your liking and encountered issues with the air conditioning. Your comments regarding the pet fee are also noted and will be addressed to ensure clear communication on our policies. It is, however, reassuring to hear that you found our breakfast offering satisfactory. We appreciate all feedback to enhance our guests' experiences. We hope for the opportunity to better serve you on a future visit.

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room had every thing we needed and was spacious and clean. The staff was very friendly and helpful. We will definitely stay here again.
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Jeffrey, we're thrilled to hear about your positive stay at the Sonesta ES Suites Scottsdale Paradise Valley. It's wonderful that you found the room to provide everything you needed and appreciated its spaciousness and cleanliness. Moreover, your kind words for our friendly and helpful team members really brighten our day! We're eagerly waiting for your return!

10/10 Excellent

Prakash

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Limited breakfast time on weekends: 7--9AM
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 2 avr. 2024
Prakash, thank you for sharing your feedback. At Sonesta ES Suites Scottsdale Paradise Valley, we value your input and we're pleased to learn you had a positive stay. Your observation on breakfast timing is also noted and will be considered for future improvements. We look forward to the opportunity of welcoming you back.

6/10 Satisfaisant

Jane

Voyage en famille
Les points forts : Propreté et équipements
No regular room service and we were not informed about it at checkout. Otherwise nice clean and comfortable hotel with good breakfast and friendly front desk.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Jane, we appreciate you taking the time to share feedback about your recent stay. Your remarks concerning housekeeping service have been noted. We are gratified to hear you found our accommodation clean, comfortable, and our breakfast gratifying. Our front desk team enjoys ensuring our guests feel welcome. Your observations help us improve the experience for future guests. We hope to welcome you back for a seamless stay.

10/10 Excellent

VERONICA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect for a family vacation
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 27 mars 2024
Veronica, it's heartening to hear that Sonesta ES Suites Scottsdale Paradise Valley was a perfect match for your family vacation. We strive to provide an exceptional experience for all our guests, and we're so pleased that you enjoyed your stay. We look forward to welcoming you and your family for more memorable moments in the future.

10/10 Excellent

Lisa R

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a lovely stay
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 16 mars 2024
Lisa, it's terrific to hear that you had a delightful stay at Sonesta ES Suites Scottsdale Paradise Valley. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Laurie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed for 2 weeks. It was very quiet and staff was wonderful and helpful. Breakfast was great every day and someone always asking if you need anything! Laundry room was clean and easy to use. Pool is very nice. All in all a nice experience
Séjour de 14 nuits en février 2024

10/10 Excellent

Michael Harvey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Excellent base for all kinds of activities and dining.
Séjour de 7 nuits en février 2024
Réponse de Customer Service le 7 mars 2024
Michael, thank you for your valuable feedback. It's wonderful to hear that your stay at the Sonesta ES Suites Scottsdale Paradise Valley served as a fantastic hub for activities and dining experiences. We strive to offer our guests a convenient and versatile location and we're glad to note we hit the mark with you. We look forward to welcoming you back in the future.

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very nice.
Séjour de 5 nuits en février 2024
Réponse de Customer Service le 2 mars 2024
Robert, it's wonderful to hear that our team members at Sonesta ES Suites Scottsdale Paradise Valley made a positive impression during your visit. They'll be pleased to hear you appreciated their kindness. We welcome the opportunity to serve you again in the future.

10/10 Excellent

Denise

Séjour de 2 nuits en février 2024
Réponse de Customer Service le 26 févr. 2024
Thanks for the outstanding rating, Denise!We're delighted your time at Sonesta ES Suites Scottsdale Paradise Valley was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

Sherry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, full kitchen, bbq area, great pool, spa and bed was comfortable 👌
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 24 févr. 2024
Sherry, it's wonderful to hear how much you enjoyed your stay at Sonesta ES Suites Scottsdale Paradise Valley. We're thrilled that the equipped kitchen, barbecue area, and our excellent recreational facilities matched your expectations. We're also glad to know that you found our beds to be comfortable. We hope to have the pleasure of your stay again in the near future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No me agrado que me cobren el estacionamiento ya que la vez pasada no cobraban, ahora tampoco te dan agua
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 18 févr. 2024
Agradecemos tus comentarios sobre tu reciente estancia en nuestras instalaciones. Lamentamos si el cambio en la política de estacionamiento y la disponibilidad de agua no cumplió con tus expectativas. Es esencial para nosotros tomar en cuenta estos comentarios para continuar mejorando nuestra oferta. Esperamos que nos des la oportunidad de servirte en el futuro.

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The suite was large, updated and very clean. The kitchen had some stainless steel cookware which was a real plus…most rentals have damaged teflon. The staff made us feel so welcomed. Everything about our stay there was excellent.
Séjour de 7 nuits en février 2024
Réponse de Customer Service le 18 févr. 2024
Catherine, it's fantastic to hear such positive feedback about your stay at Sonesta ES Suites Scottsdale Paradise Valley. We're thrilled you appreciated the spacious, modern suites and the high-quality kitchen features. It's equally wonderful to know that our team members helped make you feel welcome. We strive to provide excellent experiences, and it seems we succeeded with your visit. Looking forward to hosting you again in the future!

8/10 Bien

Sateesh

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overalll, good. clean property, friendly front desk staff
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 16 févr. 2024
Sateesh, we appreciate your feedback on your recent stay at Sonesta ES Suites Scottsdale Paradise Valley. It's delightful to hear your praise for our well-maintained premises and courteous front desk team members. Thank you for choosing us, and we hope to serve you again soon.

10/10 Excellent

Voyageur vérifié

Excellent experience. Staff very professional and helpful. Special thanks to Mike at front desk. We would stay again.
Séjour de 5 nuits en février 2024
Réponse de Customer Service le 15 févr. 2024
It's wonderful to hear about your excellent experience at Sonesta ES Suites Scottsdale Paradise Valley. Our goal is to maintain a professional and supportive environment, and it's reassuring to know that Mike was a positive aspect of your stay. We eagerly anticipate your next visit.

8/10 Bien

Paula

Voyage en couple
Les points forts : Équipements
Rooms seemed a bit dark. Room cleaning not always satisfactory. Crumbs left on floor in kitchen area. Would be nice to have coffee and tea available all day in lobby.
Séjour de 22 nuits en janvier 2024
Réponse de Customer Service le 15 févr. 2024
Paula, thank you for sharing your experience at Sonesta ES Suites Scottsdale Paradise Valley. We're glad you stayed with us. We note the feedback about the lighting and room cleanliness, and our team is addressing these points. Your suggestion to extend the availability of coffee and tea in the lobby throughout the day is also duly noted. We continually strive to enhance the guest experience. We're looking forward to welcoming you back for an even better stay.

10/10 Excellent

Gail

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 16 févr. 2024
Thank you for the fantastic rating, Gail!It's outstanding you had such a wonderful experience at Sonesta ES Suites Scottsdale Paradise Valley. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

Michael, Broomfield

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everyrhing was great
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 12 févr. 2024
Michael, thank you for the wonderful feedback! We're ecstatic to know your stay at Sonesta ES Suites Scottsdale Paradise Valley met your expectations. Our team members strive to provide an optimal experience for all of our guests. Looking forward to welcoming you back in the future!