Ranchs à Petaling Jaya

« The first room (9th floor) we had was a nightmare : the toilets was super noisy (water noise every 10 minutes) and we simply didnt sleep that first night, we had to insist to the reception to change the room electrical cable was hanging in the bathroom (super dangerous !) and shower cabin seal was defective as well. In the new room (15th floor) it was a bit better but not at the level of a 5 star hotel. The hotel need to be refreshed clearly, it looks like an 90s hotel (decoration outdated) ...

« Chambre »

« The Clio is ok, but nothing special. I was disappointed that I did not get the type of room I had reserved, the front desk was more or less collaborative. The rooms are clean when you come in, however during your stay, the cleaning service is a different story. The staff left a dirty cloth in my room on the desk and plastic from the toilet rolls on near the sink. I purposely left them there and no one picked them up for 2 days. The bed is comfortable, wifi is really good for Asia and the...

« Good »

« Excellent staff. Poor hotel. No refrigerator in room. Only one small recessed ceiling light in bathroom. I was unable to shave with razor, so I bought a light for the bathroom. Only two clothes hangers. I asked for more and was given two more even though I needed 8 . I bought more hangers. No stall or curtain for shower so water goes all over the floor and is very slippery. I bought a shower mat for personal safety. No work desk for computer use. No laundry service or laundry facilities at...

« Pas ouf »

« The Apartment Room is pretty clean. However, there is a lack of organisation with the housekeeping team as I had informed them twice to change the linen on my bed and to change the towels. The housekeeping team should clean the room every day by changing the linen, towels and bins frequently. Other than that I have enjoyed my stay the reception staff were helpful. But I feel there are a lot of things that can be improved. »

« My first time staying at this place and it did not disappoint. Has all the basic amenities and more. Will stay there again for short trips »

« New place. Clean room. Only downside is that the mall not fully open. »

« The reception staff were helpful and polite. The room was spacious with a pantry, dining table and sufficient bathroom amenities. However, the pillow didn't feel clean or fresh and the room smelled of moth balls which reduced somewhat after a few days but did not completely go away. The location was a bit far for me and LDP can be quite jam especially at peak hours. »