2/10 Horrible
Ginny H.
14 mai 2024
Les points faibles : Propreté
Incredibly bad experience
Will contact Stayz separately due to our distress from this stay. 2 couples, 1 wardrobe and a couple of drawers. Other wardrobes secured with cable ties. En-suite bath rm had personal items in cabinet as did downstairs bathrm. No room to put our toiletries etc. 1 set towels per couple for 7 nights, fee for extra towels. No real loungers, just small entry room. Kitchen/dining rm size ok. Kitchen huge problem. Frypans unusable due to baked on food, sandwich press fit for garbage. Fridge had lots of partially used food and medicines. BBQ disgusting, unusable. Back sliding door couldn’t be locked, so unsafe. We arrived 20 mins early and offered to come back. Owner said it was ok. We(the 2 couples) have stayed in many,many homes before and never seen anything so disgusting. It ruined our stay. Where did the wonderful reviews come from, family?? Does Stayz check houses before they put them up for rental?? We feel we should be given a partial refund at the least. I will make a formal complaint to Stayz in due time
Ginny H.
Séjour de 7 nuits en mai 2024