Vind je ideale hotel in Pepperell

'Property was clean and well kept. Same for the room! Could use some upgrades in the bathroom a bit. But overall, it was great! Thx!!'

'Great place to stop if you're looking to be close to the tri-state area, going to Boston or just road-tripping. The staff were exceptionally kind and offered a microwave as an amenity when we needed one to heat up our leftover food. They even came to bring it. Housekeeping was thorough and rooms smelled clean. I have a high standard for cleanliness, and I am sad to say that the motel is showing its age a bit. Particularly the area around the toilet is rusty and has a lot of icky places, and...

'This hotel is old. And not the charming New England old, but rather run down old. Bed and pillows are very uncomfortable. The bathroom has a pedestal sink and no counter to place your toiletries on. It was fairly quiet but on our second night a dog in the room next-door was barking between 10 and 11 PM. I liked the price and the proximity to Groton. Otherwise, probably one of the worst looking motels I I’ve stayed in in a long time. The man at the front desk was very pleasant and accommodating.'

'Property was clean but older. Breakfast was good. Check-in & check-out was easy. Would stay there again.'

'In the middle of a torrential rain I could not get into my room and repeated calls to front desk went unanswered. '

'very clean room . very comfortable stay I will stay there again'

'Great location and very helpful staff!'

'clean room, good food, easy parking! Why charge vechicle services fee of $3.95?'

'The window on our room was not closing well, screen was missing . We reported it right away, but was not not fixed. They also did not not inform us that rooms are cleaned every three days (based on the day you check in), but the front desk person was very accommodating and gave us fresh towels and water bottles. Other than that, if you request for a room facing out to the front you’ll really get a nice view (highway included of course haha!).'

'Convenient location but has really gone downhill. Grass hadn’t been cut, hallways were dirty and for a 5 nite stay they cleaned our room once. Had to ask for new towels and got an attitude from housekeeping. Breakfast was also just so so. Will stay elsewhere next time we’re in town.'

'Checked in saw the conditions of the facility and left immediately. Uninhabitable.'

'My worst hotel experience ever'

'The 240 year old Birchwood Inn was a wonderful experience, quiet, quaint, and relaxing. The owner, Amy, is very welcoming and professional.'

'Very good'

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'Staff is very welcoming and engaging. The Inn is clean and offers plenty of amenities to include a laundry room. The breakfast features a good variety of foods to choose from. Overall very good.'

'Had a pleasant stay. The room was clean and comfortable'

'ROOM COULD HAVE BEEN CLEANER , TUB GROSS. I HAVE A SERVICE DOG WHO IS VERY GOOD BUT JUST LIKE MOST DOGS IF THEY HEAR SOMEONE AT DOOR SHE WILL BARK, SHE DOES NOT BARK FOR NO REASON OR FOR LONG PERIODS OF TIME, YOUR NEW POLICY , IF YOU CALL AND I CAN'T GET THERE YOU WILL REMOVE HER. THERE COULD BE A CUSTOMER WHO IS A COMPLAINER, I CAN NOT TAKE A CHANCE. I CANNOT BE WITHOUT HER. MAIN REASON I CANCELLED THE REST OF MY STAY AND WENT SOMEWHERE ELSE'