Property wasnât as advertised. Someone living or staying there. We had to find somewhere else to stay. Host didnât answer calls or messages. Horrible experience
DO NOT BOOK! Inactive listing. VRBO holding my money hostage
We did not stay here, the host apparently passed away (according to prior review). Upon realizing from another reviewer that this was the case, I immediately contacted VRBO to have listing removed and get my money back. I was told my reservation was canceled and Iâd receive it within a week. Not only did they never cancel it, I havenât received my refund, and VRBO keeps giving me the run around about when I will even though itâs for a reservation I couldnât even attempt to use. Pathetic.
It seemed like it wouldâve been a nice place to . I was headed to Penhook for my mothers funeral. I had sent two emails to the property owner with no response. One immediately upon booking and one a week later. I became concerned at the lack of response as no check information was provided either. and contacted VRBO for help. I was told they couldnât help me until 3 hours before check in time. Two hours before checkin and still no info from the property owner, i am told by VRBO that they would call the owner and call me back one hour later. I never heard from VRBO again and no info was ever sent. After googling the property owner I found he had sadly and tragically passed. Luckily i was able to stay with family.
The property was easy to find and it was very clean. It was exactly what we needed for our family of 4 short stay. It was a new listing so I think they were working out the kinks with check in. We would stay again.
We needed to do some work in the area while checking out the area and it worked great for that. The manager was great to work with. It had everything we needed. Thanks
for letting us enjoy your place.