4/10 Médiocre
Mandy S.
3 déc. 2025
Les points forts : Propreté
The internet was out when we got there. Called the manager on duty at the front desk. She said that they already knew and that they called someone to fix it, shouldn’t be much longer. The next morning it was still off. Called again. We were told that the people who they called to fix it had not gotten back to them yet. We went another day without internet. That evening we called moose management directly. After looking into themselves we were given an opportunity to file a complaint and possibly get a refund but that was all that could be done. The next morning we still had no internet. It was our last day and unfortunately we were not sad to be leaving what was supposed to be our first and exciting Thanksgiving since being empty nesters. Just as we were walking our luggage out the door, guess what?! The internet came on! It was insane!!! Another thing that happened was that we had to move sleeping arrangements from the bedroom to the couch bed because the bed was so uncomfortable that a bar in our back was a better option. We also found it difficult to climb the wood stairs up to the bedroom. They were extremely slippery! Even being careful and holding on to the rails, I fell from the second top stair all the way to the bottom! I ended up with a big goose egg, from my head banging each step, my left elbow received a hairline fracture, and black and blue bruises all over my body.
Mandy S.
Séjour de 3 nuits en novembre 2025
