2/10
Cat urine odor started at the entrance and permeated the entire house. No hotels were available because it was the July 4th weekend so we had to stay. We cleaned as much as we could. The rental manger did not respond to my 4 attempts to contact her through email, texting, live chat, and phone until the second day. Broken cupboard doors in the kitchen, bathrooms, and bedrooms. Keurig machine had mold growing inside and was not usable. Living room recliner and couch were covered in cat hair and stained and not usable. Outdoor grill was not cleaned and not usable. Broken bench on outdoor patio, holes in the walls because there are no door stops. Though advertised on the listing, there was no pack and play. The rental manager did not offer any assistance in cleaning the cat urine odor or cleaning the grill but asked me to write a positive review.
Caroline C.
Séjour de 3 nuits en juillet 2025
