Piscine extérieure, parasols de plage, chaises longues
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Avis sur Santiago Resort - Palm Springs Premier Gay Men’s Resort

3 out of 5
Santiago Resort - Palm Springs Premier Gay Men’s Resort
650 E. San Lorenzo Rd., Palm Springs, CA

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 89 avis sur 104." "
Note des voyageurs de 8 (Bien), d’après 12 avis sur 104." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 104." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 104." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 104." "

9,6/10

Propreté

9,8/10

Personnel et service

10/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Ricardo

Séjour de 2 nuits en août 2023
Réponse de Charles le 12 sept. 2023
So glad that you enjoyed your stay! We hope to see you again!

10/10 Excellent

francis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La gentillesse du personnel, la propreté et la décoration des chambres
Réponse de Charles le 26 janv. 2023
Thank you for the great review! We are so glad you enjoyed, and we hope to see you again!!

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Charles le 12 sept. 2023
Thank you for the great review! We are so glad you enjoyed your stay with us! We hope to see you again!

6/10 Satisfaisant

Daniel

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en août 2023
Réponse de Charles le 12 sept. 2023
I'm so sorry that we didn't exceed your expectations! I would love the opportunity to discuss with you and have the chance to earn your business again in the future and provide you with a stay worthy of a 10!

10/10 Excellent

Freddy, Tustin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thanks

8/10 Bien

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Séjour de 2 nuits en juin 2023

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023

10/10 Excellent

Buzz

Séjour de 4 nuits en mai 2023

10/10 Excellent

Michael A.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property and service was outstanding!!!
Séjour de 3 nuits en mars 2023

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay, beautiful and relaxing resort
The Santiago is one of the best places where my husband and I have had to pleasure of staying. From the beautiful cactus gardens and many palm trees to the tasteful pool area furnishings, the overall impression is of quiet, relaxing luxury. The rooms are also furnished with a very comfortable bed, very nice bath amenities, and tasteful art photography. The free breakfast and lunch are a standout feature which enabled us to stay on-property and feel more like we had “moved in” for the duration of our stay. The service from the staff is unfailingly friendly and accommodating. All that is missing is a bar to serve wine or cocktails to enjoy poolside. We would have also liked to have been able to view newscasts (CNN, etc.), which are not available on the television system in the rooms. We recommend the Santiago without reservation and recommend it highly. We will come back here on our next trip to Palm Springs!
Séjour de 3 nuits en février 2023

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, private setting.
Séjour de 3 nuits en février 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2022

10/10 Excellent

Adrian

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Big big energy
As far as gay resorts go, this place is among the best in town. Big rooms, comfy beds.. everything you'd expect from a high end establishment
Séjour de 1 nuit en décembre 2021

10/10 Excellent

Michael A.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the relaxed, safe vibe of our gay community at the resort. Everything was perfect!
Séjour de 3 nuits en avril 2022

10/10 Excellent

Ozkan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and quiet rooms. Excellent service. Everyone was friendly. I suggest Santiago for PS visitors.
Séjour de 2 nuits en avril 2022

10/10 Excellent

John

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had the best time at this property! We came to Palm Springs for coachella and this resort was the perfect way to relax before, during, and after all the fun! It’s close to downtown and tons of restaurants. Most of the bars are also conveniently located near by! We will def be back next year!
Séjour de 6 nuits en avril 2022

4/10 Médiocre

Jon

Voyage en famille, Voyage en groupe
Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2022
Réponse de Charles le 11 avr. 2022
Thank you for your review. I'm so sorry to hear you had a less than stellar experience! Please reach out to to me at your convenience. I would love to know where we are lacking and how we can make it right! We strive for the best experience for all of our guests, and if we fail to hit that mark, I'm more than happy to make any corrections!

10/10 Excellent

Brendan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property and amazing staff!
Séjour de 1 nuit en mars 2022
Réponse de Charles le 11 avr. 2022
Thank you so much for your review! We hope to see you again soon!

10/10 Excellent

Andy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff, great location and close to everything. Rooms were great size, updated and very clean. Will definitely stay here again.
Séjour de 1 nuit en mars 2022
Réponse de Charles le 29 mars 2022
Thank you for your review! We are so glad you enjoyed, and we look forward to your next visit!

8/10 Bien

Brent

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
.
Séjour de 2 nuits en mars 2022
Réponse de Charles le 29 mars 2022
Thank you for your review! I would definitely love the opportunity to discuss with you what we can do to make it 5 stars for your next visit!

10/10 Excellent

Per

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en février 2022
Réponse de Charles le 29 mars 2022
Thank you for your review! We hope to see you again!

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Charles le 14 déc. 2021
We are so glad you enjoyed your stay! We hope to see you again!!

8/10 Bien

Troy

Voyage en groupe
Wellness trip
I have stated here a few times and enjoy the atmosphere. If you don’t choose the right room, it can be a bit noisy in the evening hours. Staff was very attentive and accommodating. Checkout is at 11am, but during my recent visit, while laying at pool, they came in and serviced my room for next guest before I even checked out. They never changed my sheets and makes me wonder now if my sheets were clean. I will still return but made sure management was informed .
Séjour de 3 nuits en novembre 2021
Réponse de Charles le 14 déc. 2021
Troy, I'm so sorry that you had this experience! I assure you it was a case of new staff being confused by what rooms needed what. They thought that you were staying for an additional night. I assure you that this will not happen again! We look forward to the opportunity to share the Santiago Experience with you again!

10/10 Excellent

antonio

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice setting
Séjour de 6 nuits en octobre 2021
Réponse de Charles le 14 déc. 2021
Thank you for your review! We look forward to your return!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cute!
Great little resort! Very quiet and relaxing. Breakfast and lunch included daily was a great touch.
Séjour de 2 nuits en septembre 2021

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2021

10/10 Excellent

Philip

Séjour de 2 nuits en août 2021

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2021

10/10 Excellent

Michael B

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Small, quiet, and relaxing property. Nice pool area. Staff is attentive and helpful. Rooms are clean and comfortable. Overall a great place to stay.
Séjour de 3 nuits en juin 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this place! Such friendly staff and guests. Always funz
Séjour de 1 nuit en mars 2021
Réponse de Kent / Mananger le 16 mars 2021
We love having you visit! Happy ui had a great time, and we hope to see you back soon.

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en février 2021
Réponse de Kent / Mananger le 16 mars 2021
Thank you!

10/10 Excellent

salvatore

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel / resort They had everything you could need And the staff were friendly and the manager Kent was super. I would definitely stay here again. The only area of improvement would be to better sound proof the rooms. Especially the second story room floors. Other than that it was perfect.
Séjour de 3 nuits en novembre 2020

6/10 Satisfaisant

Gerardo

First timer
Maybe I came during the wrong time. Little interaction between groups, probably because of covid. Could be fun but the vibe was off when I visited. Rooms are average, nothing i haven't seen elsewhere. Definately needs something new. Located a few minutes from restaurants and bars so a car(or rideshare) is necessary. Definately a miss for me since I like to walk and stay active.
Séjour de 1 nuit en octobre 2020
Réponse de Kent / Mananger le 6 nov. 2020
Gerardo, I am so saddened to read that you did not enjoy your visit with us! I have definitely noticed, in this time of Covid a more zen energy around the pool, and the need for space which does change the vibe. For us, every weekend is a little bit different, with different vibe and different guests, but please try us again after the dust settles from covid, maybe on a Holiday weekend when people tend to be a little more lively. And please don't hesitate to ask us about what great businesses are close by, there are over a dozen awesome places less than a mile from the property, but not the obvious choices in tourist guides! - Thank you again for your visit.

10/10 Excellent

Wade, Riverside, CA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to kick back relax and enjoy! I had a wonderful time.
Séjour de 1 nuit en septembre 2020
Réponse de Kent / Mananger le 30 sept. 2020
Thank you!!

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en septembre 2020
Réponse de Kent / Mananger le 30 sept. 2020
Thank you for taking a moment to write the review! We always strive to be the best we can be, please feel free to respond to the Thank you e-mail with my private e-mail if you would like me to know what kept us from being a 5/5 rating. Glad you enjoyed your visit!

10/10 Excellent

Charles, Phoenix

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Truly professionally run resort! First class in all aspects with a staff that truly cares for your well being!
Séjour de 2 nuits en juillet 2020
Réponse de Kent / Mananger le 22 juil. 2020
I am so happy to read that you enjoyed your visit to Santiago!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect size. Not too big or too small. Clean and well maintained. Nice continental breakfast and lunch included.
Séjour de 4 nuits en février 2020

10/10 Excellent

Manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was wonderful I enjoyed the vibes and and scenery around the hotel the room was very comfortable and clean. I was looking forward to the jacuzzi and I fortunately for me it was out of identity whole trip and was the main reason I picked Santiago. I am happy with the staff they are very friendly and welcoming and provide top quality service. I recommend if ever in Palm Springs this is the place to stay.
Séjour de 1 nuit en février 2020

10/10 Excellent

Marcus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super Lage, Ausstattung und in Schuss gehalten
Unglaublich herzlicher, persönlicher Empfang. Das Rezeptionsteam war unglaublich nett und hilfreich. Ebenso das Frühstücksteam, dass immer alles auffüllte. Den ganzen Tag über gab es Erfrischungen, Snacks in einer kleinen Küche, im Preis inbegriffen. Der beheizte Pool und das schöne Panorama waren unglaublich. Die Lage war perfekt. Zu Fuß etwa 15-20 von Restaurants und Bars entfernt, so dass man auch sein Auto stehen lassen kann. Parkplätze am Resort gibt es reichlich. Ich empfehle ein Zimmer im oberen Geschoss.
Séjour de 4 nuits en janvier 2020

10/10 Excellent

john

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A picky person was very impressed!
I just can’t think of any criticism. Not one fault I can think of and I usually look at thinks with a critical eye wondering how I’d do things differently. Can’t think of anything I would change. A beautiful redo of a property from another era, so bathroom is small by today’s standards, but not uncomfortable. Pool is huge and heated.
Séjour de 2 nuits en janvier 2020
Réponse de Kent / Manager le 24 janv. 2020
That is the greatest compliment ever. Thank you!!

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Santiago Elevates the Experience
The Santiago is always a great experience. We have stayed there several times. The service is consistent, the staff is very friendly, and the property is very well maintained. Also included are a light breakfast and lunch. Kent and his team are always friendly and helpful.The recent renovations have even elevated experience.
Séjour de 2 nuits en janvier 2020
Réponse de Kent / Manager le 22 janv. 2020
Thank you for making us your place in Palm Springs!

10/10 Excellent

Julio, Philadelphia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the staff was always checking if we needed any help or if everything was ok. Would like to come back soon
Séjour de 4 nuits en janvier 2020
Réponse de Kent / Manager le 15 janv. 2020
Julio, I am so happy you enjoyed your stay! We look forward to seeing you back soon

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Swanky and classy, but go when it's not too busy.
We've stayed at the Santiago twice now. Once last summer, and the second time just last weekend. This past weekend seemed slightly busier. At 3pm (check-in time), the batch of guests leaving and the batch of guests just arriving were all there at the property at the same time. When we checked the Cantina (free snack bar) at around 4pm or so (an hour after check-in), it was already low on certain items. They had plenty of other snacks, but they were basically out of my favorite snack/drink when I'm there (a Perrier and a cookie). They had 1 Perrier and 2 cookies left. So I only got to enjoy that once during the stay. We like our munchies. There are a lot of really nice things about the Santiago. It's probably (among) the nicest/swankiest clothing-optional gay resort you'll find in the area (based on our limited experience of staying at 3 of these resorts). That said, they are usually the most expensive of the clothing-optional gay resorts. While it is expensive, we've chosen to stay at the Santiago (twice) because it's renovated, it's got a calm and cool (maybe even romantic) vibe, and honestly, the Cantina and free lunch the next day. BTW, we didn't get our lunch either. We had to check out by 11am per rules, but lunch doesn't come until 1230/1pm. We couldn't wait that long and were hoping to take our lunches to go so we can get on the road before traffic gets bad. It would be perfect if the Cantina is always fully-stocked and check-out is after lunch.
Séjour de 1 nuit en janvier 2020
Réponse de Kent / Manager le 10 janv. 2020
I am so glad you enjoyed your stay! Thank you for returning. Sorry to hear that the guests cleaned out your Perrier and cookies. Please feel free in the future to come see us if you need anything! We are always happy to accommodate your requests or needs.

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
l
What an enchanting place. It is the best of the best all men’s resorts I’ve stayed in in California. Extremely well taken property with excellent landscaping. They have a great snack area you can use 24 hours a day. Heated pool, fire pit , jacuzzi and outdoor shower with a cedar floor the amenities are classy and very masculine . The staff is super helpful and knowledgeable about Palm Springs and the area. They have bikes to use with locks and all the guests there where do great when we stayed there.masculine furniture and art was amazing and comfortable too.
Séjour de 2 nuits en janvier 2020
Réponse de Kent / Manager le 10 janv. 2020
WOW! Thank you!! I am so happy you enjoyed your stay and the property. We hope to see you back soon.

10/10 Excellent

CHRISTOPHER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing getaway
Great place for a relaxing time. The service was great, and the firm bed was super comfortable!
Séjour de 3 nuits en janvier 2020
Réponse de Kent -Manager le 7 janv. 2020
I am so glad you enjoyed your stay!

10/10 Excellent

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff was very friendly and helpful. I would totally recommend to stay here
Séjour de 2 nuits en novembre 2019
Réponse de Kent . - Manager le 7 janv. 2020
Larry, thank yu for your compliments. Recommendations are truly the greatest of them all! We hope to see you back soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en novembre 2019
Réponse de Kent - Manager le 7 janv. 2020
Thank you!