Piscine extérieure, parasols de plage, chaises longues

Avis sur Quality Inn Palm Bay - Melbourne I-95

2.5 out of 5
Quality Inn Palm Bay - Melbourne I-95
890 Palm Bay Rd Ne, Palm Bay, FL

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 473 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 296 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 105 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 65 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 64 avis sur 1003." "

8,4/10

Propreté

9,0/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 Médiocre

andre

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Bien situé près 95 restos et services…chambre petite mal orchestrée…coin piscine peu avenant vieillot et petit pas de chaises longues piscine non chauffée …surtout wifi très déficient et inacceptable en 2023….déjeuner ok relativement limitee..nous n’y retournerons pas….
Séjour de 3 nuits en mars 2023
Réponse de General Manager le 14 mars 2023
Thank you for taking the time to tell us about your experience at the Quality Inn I-95.I am sorry that your experience did not meet your expectations: please allow me to express my sincerest apologies.Your feedback is very important to us, and I am sorry the hotel and the room were less than adequate during your stay. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at the Quality Inn we continuously strive to meet your needs and expectation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 Bien

Danny

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ok
Séjour de 1 nuit en mars 2023
Réponse de Guest Services le 12 mars 2023
Thank you Danny for the review. We aim to deliver a good restful stay and we see we did with you. We hope to see you again soon.

8/10 Bien

Kimberley

Voyage en couple
Les points forts : Propreté et personnel et service
Hébergement sympathique pour y loger 1/2 nuits
Séjour de 1 nuit en février 2023
Réponse de Guest Services le 17 févr. 2023
Thank you for sharing your review with us.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022
Réponse de General Managers le 4 mai 2022
Thank you for your review

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
hôtel bien situé mais assez vieux , ok sans plus ,a besoin de rénovation
Séjour de 1 nuit en janvier 2020
Réponse de Tiffany W. le 5 févr. 2020
Merci d'avoir évalué notre hôtel, nous l'apprécions toujours. Je suis heureux que vous ayez apprécié votre séjour chez nous et je partagerai avec plaisir que vous pensez que nous avons besoin de rénovations avec le propriétaire. Nous espérons que des améliorations seront apportées très bientôt, mais comme vous le savez sûrement, parfois, ces choses évoluent un peu lentement. J'espère que nous vous reverrons bientôt.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Formidable et bel hôtel. Idéalement situé. Spacieux. Accueil et services irréprochables.
Séjour de 1 nuit en septembre 2019
Réponse de Tiffany W. le 16 déc. 2019
Thank you for reviewing our hotel, we always enjoy hearing from our guests. I am very glad that we were able to impress with our facility and team members, and we look forward to welcoming you back the next time you are in our area. Be well!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019
Réponse de Tiffany W. le 12 nov. 2019
Thank you for your review, we always appreciate it. I am glad that you enjoyed your stay and I do hope that we will see you again when next you are in our area.

10/10 Excellent

PHILIPPE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un séjour au top
Vraiment un hôtel à recommander. Très propre, toutes les commodités autour, surtout un Golden Corral, buffet à prix très intéressant. Nous y avons fait une halte de 2 nuits. Pour nous rendre à Cap Canaveral nous avons mis un peu moins d’une heure en roulant tranquille sans prendre l’autoroute. Nous sommes ravis de ce séjour... La prochaine fois nous y reviendrons avec les enfants et petits-enfants...
Séjour de 2 nuits en juillet 2019

8/10 Bien

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le séjour dans ce quality inn était positif. A l accueil , la personne était très agréable. Le seul point négatif était l odeur de cigarette dans la chambre... c était dommage! L extérieur de l hotel est agréable et c est calme. Salle du petit-déjeuner propre et copieux. Je recommande ce quality inn
Séjour de 1 nuit en juillet 2019

6/10 Satisfaisant

Marine

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Tiffany M. le 11 avr. 2019
Thank you for reviewing our hotel, it is always appreciated. I am sorry that you did not have a better stay with us. Please feel free to contact us and let us know where we can improve. Be well.

10/10 Excellent

marie jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel et accueil formidable . Le seul réceptionniste qui a utilisé son téléphone pour traduire en français . Super sympa il a tout compris. A conseiller
Séjour de 1 nuit en mars 2019
Réponse de Tiffany M. le 15 mars 2019
Merci d'avoir examiné notre hôtel, nous l'apprécions toujours. Je suis très heureux que vous ayez passé un agréable séjour parmi nous et je vous remercie pour vos aimables paroles concernant notre membre de l'équipe! Je partagerai volontiers vos éloges avec lui, et je ne doute pas qu'il sera aussi heureux que moi quand j'ai lu votre critique! Être bien! Thank you for reviewing our hotel, we always appreciate it. I am very glad that you had a pleasant stay with us, and I thank you for your kind words about our team member! I will gladly share your praise with him, and I have no doubt that he will be as happy as I was when I read your review! Be well!

8/10 Bien

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2019
Réponse de Tiffany M. le 12 févr. 2019
Thank you for reviewing our hotel, we always appreciate it. I am glad that overall you had a pleasant stay. I do hope that you will stay with us again so that we may have another chance to provide you with a superior experience.

8/10 Bien

Louis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ravis
Séjour de 1 nuit en mars 2018
Réponse de Tiffany le 17 mars 2018
Thank you Ravis!!! We hope To see you again soon when your back in the Palm Bay Area !

10/10 Excellent

Rodney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked Mario, he is very nice.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

8/10 Bien

Vicky

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A basic good nights sleep
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 19 mai 2024
Thank you for your feedback! We are delighted to hear that you had a pleasant stay with us and found the value to be excellent. We strive to provide our guests with a comfortable experience at a great price, and we are thrilled that we met your expectations. Your kind words are greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Jeremie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was peaceful and clean. The staff got me checked-in quickly. The price was affordable :)
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Thank you for your feedback! We are delighted to hear that you had a pleasant stay with us and found the value to be excellent. We strive to provide our guests with a comfortable experience at a great price, and we are thrilled that we met your expectations. Your kind words are greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Jake

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was really nice. Comfy room.
Séjour de 1 nuit en mai 2024
Réponse de General Manger le 16 mai 2024
Thank you for the amazing review, we are thrilled to see your stay was a 5 star. Our team works very hard to make sure our guest has a wonderful experience with us. I see they did that with you. We hope to see you again on the next visit to the area.

10/10 Excellent

mary, cincinnati

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en mai 2024
Réponse de General Manger le 16 mai 2024
We are overjoyed to hear that you had a perfect 10 stay with us! Thank you so much for sharing your positive experience. Our team works hard to ensure that every guest has a wonderful and memorable stay, and it's incredibly rewarding to receive such glowing feedback. Your satisfaction is our top priority, and we are thrilled that we were able to meet and exceed your expectations. We can't wait to have the pleasure of welcoming you back for another exceptional stay in the future!

10/10 Excellent

mary, cincinnati

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great front desk staff!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 15 mai 2024
Thank you for your feedback! We are thrilled to hear that you had a great stay and that our staff were able to make your experience enjoyable. We strive to provide excellent service and a comfortable environment for all our guests, and we are delighted that we met your expectations. If you have any suggestions for how we can improve further, please feel free to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Gerald

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean. Thank you
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
I'm delighted to hear that you had such a positive experience at the hotel! A safe, clean, and comfortable environment is essential for a great stay, and having welcoming staff can truly make a difference in your overall experience. It's wonderful to know that the hotel staff went above and beyond to make you feel welcome. Their hospitality likely added an extra touch of warmth to your stay. Reviews like yours are a testament to the quality of service provided by the hotel and its staff. Thank you for sharing your feedback, and I hope you have many more memorable stays in the future!

2/10 Horrible

Anthony

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smelled like mildew
Séjour de 4 nuits en avril 2024
Réponse de Guest Service le 9 mai 2024
Thank you for taking the time out of a busy day to share this with us.We will address this with the correct departments.

10/10 Excellent

Abu

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice area
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 9 mai 2024
Thank you Abu for sharing a review with us.I'm delighted to hear that you had a wonderful stay! Your positive feedback is truly appreciated and it's fantastic to know that your experience at the hotel exceeded your expectations. It's always a pleasure to hear that guests have enjoyed their time with us, and we always welcome feedback from our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience in the future!

10/10 Excellent

Moses

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 5 mai 2024
Thank you Moses for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you found our hotel to be deserving of a 5-star rating. It is our utmost priority to provide exceptional service and a comfortable stay for all our guests. We hope to see you again the next time you visit the area

10/10 Excellent

MIGUEL A BARRERA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent service and location
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 2 mai 2024
Thank you so much Miguel for taking the time to share your experience and write such a glowing review of your recent stay with us. We are thrilled to see that your stay was nothing short of perfect and that we were able to exceed your expectations in every way.At Quality Inn I-95 Palm Bay, we always strive to provide exceptional service, top-notch amenities, and a welcoming atmosphere to ensure that our guests have a memorable and enjoyable stay. It is wonderful to know that our efforts did not go unnoticed and that you had a fantastic experience with us.Your kind review means the world to us, and we will be sure to pass along your compliments to our dedicated team members who work hard to make every guest feel special and well taken care of and to give our guest a quality stay.We truly appreciate your feedback and the opportunity to have been of service to you. Should your travels bring you back to us at the Quality Inn I-95 in Palm Bay, we would be honored to welcome you back for another exceptional stay.Thank you once again for choosing us and for being a valued guest. We look forward to the pleasure of hosting you again in the near future

8/10 Bien

Jerry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Looks like mold coming through ceiling paint
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 28 avr. 2024
Thank you Jerry for sharing your review with us.We will be addressing this with the maintenance department.

10/10 Excellent

Holly

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
My stay at the Quality Inn was a wonderful experience. The hotel/ my room was clean and comfortable, and the staff was fabulous.
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 28 avr. 2024
Dear HollyThank you so much for taking the time to share your experience and write such a glowing review of your recent stay with us. We are thrilled to hear that your stay was nothing short of perfect and that we were able to exceed your expectations in every way.Your kind words mean the world to us, and we will be sure to pass along your compliments to our dedicated team members who work hard to make every guest feel special and well taken care of. we look forward to your next visit with us.

2/10 Horrible

Phillip

Les points forts : Propreté et personnel et service
Horrible bed felt like a metal mattress so form I went to a different hotel
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 24 avr. 2024
Thank you for sharing your review with us.I am so sorry you did not like our mattress.I did look into your reservation for the one night and I do not see were you checked out the same night with the front desk or brought it to anyone’s attention.We have sealy dream cloud mattress and get compliments on them. We do apologize that it was not to your liking.

4/10 Médiocre

Jacqueline

Les points forts : Personnel et service
Les points faibles : Propreté
There is only housekeeping service Monday thru Friday by request. You have to take your dirty towels to the front desk in order to get clean ones. The hotel is dated.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 22 avr. 2024
Thank you Jackie for sharing your review with us. We do offer housekeeping service 7 days a week by request only and full service every 3 days. We do not enter our guest rooms unless they have given us permission. We are very excited to say we will be going thru renovations very soon here and hope to see you again.

8/10 Bien

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice check-in area. Plenty of parking. Quiet room.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 19 avr. 2024
Thank you for choosing to stay with us! We are thrilled to hear that you had a great experience during your time at our property. Our team works hard to ensure that each guest has a memorable and comfortable stay, and it is always rewarding to receive positive feedback.We are delighted that you enjoyed our amenities, services, and hospitality. Your satisfaction is our top priority, and we are grateful for your kind words. We hope that you had a chance to relax and unwind during your visit, and that you were able to create lasting memories during your stay with us

10/10 Excellent

David

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 5 mai 2024
Thank you David for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you found our hotel to be deserving of a 5-star rating. It is our utmost priority to provide exceptional service and a comfortable stay for all our guests.

10/10 Excellent

Tina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 14 avr. 2024
Thank you Tina for sharing your review that you had a perfect stay! It looks like your experience exceeded your expectations and truly made your time enjoyable. It's always wonderful when guests have such positive experiences. Whether it was the service, amenities, or the overall atmosphere of your stay, Thank you for sharing your feedback, and we look forward to welcoming you back for another perfect stay in the future!

8/10 Bien

Gayank

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff are friendly and rooms/common area is very clean. Only wished they changed the breakfast a little bit day to day.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 12 avr. 2024
Thank you Gayank, I'm glad to hear that you found the staff friendly and the rooms/common areas very clean during your stay. It's always nice to feel welcomed and comfortable when traveling. Here at the Quality Inn we thrive to do that with our guest. I understand your desire for a bit more variety in the breakfast offerings. Providing a diverse breakfast menu can certainly enhance the overall experience for guests. I will be sharing your feedback directly with the upper management team of the establishment. Your input could help them make positive changes for future guests. Thank you for sharing and staying with us. We look forward to seeing you again.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 8 avr. 2024
Thank you David for the wonderful review, feedback from our guest is very important to us. Our team works very hard to make sure our guest has an exceptional stay with us. I see we did that with you. We look forward to your next visit with us.

2/10 Horrible

Linda

Voyage avec des animaux de compagnie
I never stayed at this hotel they refused my stay because I did not have a hard copy of my New York state driver's license even though I had other forms of ID that could verify that it was me including my birth certificate social security card and a retired DMV license with the same ID number since I was 16 years old I then was outside organizing my things sitting down so that I could make my journey off the property more easily done with my dog and I was approached by one of the desk Representatives working there until to leave right away it can't stay there and I said I had no intention to stay there I was just rearranging things it would be easier for me to get around with my dog. The staff was very much uncompassionate and I would never use this location again
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 31 mars 2024
Thank you Linda for sharing. The hotel has a policy and the Staff is to enforce the policy. We are very sorry you did not have a physical ID but that is a requirement at our hotel for safety and security . We would recommend going and getting your physical ID so in future travels you will not run into this issue.

10/10 Excellent

Gustavo

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Excelente para pasar en el camino
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 27 mars 2024
Thank you Gustavo for sharing your review with us. I'm thrilled to hear that you had a perfect stay! It's always our goal to provide our guests with a memorable and enjoyable experience. We strive to create a welcoming and comfortable environment for everyone who stays with us. Your positive feedback means a lot to us and serves as motivation to continue delivering exceptional service. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another wonderful experience!

2/10 Horrible

Jolany's

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de General Manger le 27 mars 2024
Dear JolanyThank you for taking the time to provide us with your feedback. We sincerely apologize that our hotel's policies did not meet your expectations. It is regrettable that we were unable to provide a grill area for your use, as we do not offer this amenity on-site for various reasons. We would like to clarify that the charges you mentioned were not related to your room but rather incurred due to the extensive cleanup required after your gathering at our pool area. Regrettably, your group of over 20 people caused significant disruption by spreading food around the pool, damaging property including umbrellas and pool furniture, and accessing restricted areas such as our storage unit. Furthermore, the incident led to the closure of the pool due to safety concerns, as foreign objects were found in the water, and the surrounding area was left in a disorderly state. The charges reflect the costs associated with restoring the pool area to its original condition and ensuring the safety and comfort of all our guests

6/10 Satisfaisant

Carter C.

Voyage en famille
Easy access to interstate but pretty tired property.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 26 mars 2024
Thank you, Carter, for sharing your review with us,our hotel is located in a great location from interstate and also within walking distance to many restaurants and shopping. We are very excited to let our guest know that we will be going thru some upgrades this year also. We do hope to see you again on your next visit to the area.

2/10 Horrible

Jolany's

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel charges for everything, late check out, early check in, too much ice, if you don’t return your parking pass. We were charged a cleaning fee for something we did not do! Our room was dirty, the pillow casings were yellow and the bathroom curtain was broken! Front desk staff and manager were very nasty. Don’t waste your money staying here!
Réponse de Hotel Management le 26 mars 2024
Dear JolanyThank you for taking the time to provide us with your feedback. We sincerely apologize that our hotel's policies did not meet your expectations. It is regrettable that we were unable to provide a grill area for your use, as we do not offer this amenity on-site for various reasons.We would like to clarify that the charges you mentioned were not related to your room but rather incurred due to the extensive cleanup required after your gathering at our pool area. Regrettably, your group of over 20 people caused significant disruption by spreading food around the pool, damaging property including umbrellas and pool furniture, and accessing restricted areas such as our storage unit.Furthermore, the incident led to the closure of the pool due to safety concerns, as foreign objects were found in the water, and the surrounding area was left in a disorderly state. The charges reflect the costs associated with restoring the pool area to its original condition and ensuring the safety and comfort of all our guests.Warm regards,

4/10 Médiocre

Doreatha

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This is our first and LAST stay at this place. The rooms are very dated and small. The sink is detached from the bathroom. You close the door to use the toilet, then open the door to wash your hands - GROSS!!! The refrigerator had a red stain in the bottom. The microwave was dated and inoperable. We had to go downstairs to report an issue with the microwave and Mario at the service desk told us it would not be replaced since we were only booked for one night. A bulb was out in the room. The extra towels located underneath the sink area were wet due to pipe leaking so we had to go back down stairs to request more since the phone in the room was not working and we couldn't get through to down stairs on out cell. The pool was CLOSED due to maintenance. The quality here SUCKS. We would like a REFUND!!!! I also have photos.
Réponse de General Manager le 23 mars 2024
Please allow us to express our sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the Microwave not being plug in and the one light bulb not working in the room above the bed and have addressed these with our Maintenance Dept. We do understand that in some hotels the vanity area and bathroom area are together in one room, Unfortunately, we were a Jamerson Inn before we became a Quality Inn and the structure of the building was set up this way already. We continuously strive to meet your needs and expectation.

8/10 Bien

Octavio

Les points forts : Infrastructures et conditions de l’hébergement
And
Séjour de 1 nuit en février 2024
Réponse de General Manager le 21 mars 2024
I'm glad to hear that you had such a positive experience with our staff! Providing excellent customer service is always our top priority, and it's wonderful to know that our team exceeded your expectations. We truly appreciate your kind words and thank you for taking the time to share your feedback.

6/10 Satisfaisant

Julia

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 21 mars 2024
Thank you for taking the time to leave a review. We appreciate your feedback.If you have any specific comments or suggestions you would like to share with us, please feel free to reach out. Your opinion is important to us as we strive to continually improve our offerings.Thank you for choosing to stay with us.

10/10 Excellent

Maki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I can’t recall when I have dealt with nicer, more helpful staff!
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 16 mars 2024
Thank you Maki for sharing your review with us.We are so glad to hear that you had such a positive experience with our staff! Providing excellent customer service is always our top priority, and it's wonderful to know that our team exceeded your expectations. We truly appreciate your kind words and thank you for taking the time to share your feedback. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice staff; clean and quiet; room a bit damp/ musty but ok; easy access to highway; nice stay
Séjour de 5 nuits en mars 2024
Réponse de Guest Services le 14 mars 2024
I'm happy to hear that you had a perfect stay! It's always our goal to provide our guests with an enjoyable experience. We strive to create a welcoming and comfortable environment for everyone who stays with us. Your positive feedback means a lot to us and serves as motivation to continue delivering exceptional service. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another wonderful experience!

8/10 Bien

Randall

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The refrigerator in room wasn’t cold!
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 11 mars 2024
Thank you for sharing your review with us. Our team works hard to give an excellent stay with our guest and I see we did do that with you except with one thing. We do apologize that your stay was impacted by the refrigerator not being cold. Your comfort and satisfaction are important, and I apologize for any inconvenience. We will address this with our maintenance department. Thank you for bringing this to our attention, and we appreciate your feedback to help us improve our services.

8/10 Bien

Gayle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room is comfortable and well maintained.
Séjour de 1 nuit en mars 2024
Réponse de General Manger le 5 mars 2024
Thank you, Gayle, for your review, our guest feedback is very important to us. Our team works hard to give our guest a great experience. We look forward to seeing you again.

8/10 Bien

Shenoa

Séjour de 3 nuits en février 2024
Réponse de General Manger le 25 mars 2024
Thank you Shenoa, for sharing your review with us.Our guest feedback is very important to us and always helps us improve your stay. We are pleased to see you had a great experience with us and we look forward to seeing you again.

8/10 Bien

Greg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet and Clean, nice hot breakfast included.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 29 févr. 2024
Thank you Greg for choosing to stay with us! We are thrilled to hear that you had a great experience during your time at our property. Our team works hard to ensure that each guest has a memorable and comfortable stay, and it is always rewarding to receive positive feedback.We are delighted that you enjoyed our amenities, services, and hospitality. Your satisfaction is our top priority, and we are grateful for your kind words. We hope that you had a chance to relax and unwind during your visit, and that you were able to create lasting memories during your stay with us.Your feedback is truly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to enhance your next stay, please do not hesitate to reach out. Thank you once again for your kind words, and we hope to see you again

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de General Manager le 26 févr. 2024
Thank you for choosing Perfect 10 for your stay! We're delighted to hear that you had a fantastic experience with us. Our team strives to provide top-notch service, and we're thrilled to know that we met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional stay in the future.

8/10 Bien

Clifford

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de General Manager le 26 févr. 2024
I'm thrilled to hear that you had a great stay! It sounds like your experience exceeded your expectations and truly made your time enjoyable. It's always wonderful to hear when guests have such positive experiences. Whether it was the service, amenities, or the overall atmosphere of your stay, it's clear that you had a fantastic time. Thank you for sharing your feedback, and we look forward to welcoming you back for another perfect stay in the future!