Overall experience was fine. We went for family holiday event (which may be different for some other guest's needs). Upon arriving to the house, immediately noticed smoke alarms chirping, dirt and garbage under the couches (again nothing too major) and the next morning broken toaster, which we replaced and left there with the broken one. However what was really frustrating was the oven being broken and no one telling us before renting (found out it was reported months ago and not advertised on the site for missing amenities. $1500 worth of groceries bought in Kona and driven to Hilo side had to be given to family. After 3 days of calls and promised to be relocated, we had to settle with a $300 reimbursement from Vacasa property management and a ninja toaster oven. This oven is seriously for my college daughter dorm room not for family house use. What really got me angry was the overall lack of support from the property management and the owners remarks of “why are they having such issues cooking prime rib in the toaster oven we bought” and sending recipes through property management of cooking prime rib in a similar toaster oven they purchased while we were there (recipe sent call for an attachment not included and utilizing a BBQ). Sorry not going to ruin good prime rib in a bbq 🙄. Again house was fine and our trip was about seeing family for a reunion, just wish they would not have mislead consumer on broken things in house. We took plenty of pics and sanp shots of conv.