Dear Alan,Thank you for taking time to share your feedback. We're glad to hear that you found our location convenient, but we're deeply sorry that the rest of your stay did not meet your expectations.We appreciate you bringing these to our attention, and we will address these problems immediately to prevent future occurrences.If there's anything else you would like to discuss, please feel free to contact us directly.Kind Regards,

Dear Autumn,Thank you for your feedback. We hope another chance to hosting you in near future.Kind Regards,

Dear Joanne,Thank you for your feedback and kind words. We are delighted that you enjoyed your stay with us, and looking forward to hosting you once again.Kind Regards

Dear Anne,Thank you for taking out your time and providing us your feedback.We appreciate your positive rating for our property. However, we're sorry to know that you experienced difficulties during check-in and found the stairs challenging.Your feedback is valuable to us as we try our best to improve our services. We will review our check-in procedures to make them more efficient and regarding stairs. We understand guests might have difficulty with straight flights and lack of lift in our property. The Bocardo Hotel is a boutique hotel and is a old property but thank you for bringing this to our attention, will look into ways to better accommodate guests who may have difficulty with stairs.Thank you again for your feedback.Best regards,The Bocardo HotelTeam

Dera Shiew,Thank you for taking the time to share your positive feedback. We’re delighted to hear that you enjoyed your stay with us and found your room clean and comfortable. We appreciate your positive insights on our friendly staff who believes in providing a warm welcome and helpful information. We’re also pleased to hear that our location was convenient and you had a memorable experience in Oxford.Thank you again for your kind words. We look forward to welcoming you back on your next visit.Best Regards,The Bocardo HotelTeam

Dear Heinz,Thank you for your feedback and your kind words. If you would like to discuss anything further, we're happy to hear from you. We are looking forward to hosting you once again.Kind Regards,

Dear Dave,Thank you for taking your feedback. We are glad you enjoyed staying with us and you like the location of our property.Your feedback is valuable to us as it will encourage us to providing better experience for our future guests.We hope to have an opportunity to accommodate you again on your next visit.Best RegardsThe Bocardo Hotel Team

Dear Alan,Thank your for your feedback. We hope to hosting you again in future.Kind Regards,

Dear Jenn,Thank you for taking out your time and your kind words for our location. We appreciate your positive feedback as it will encourage us to improve more better for our future guests. Warm RegardsThe Bocardo Hotel Team

Dear NaokoThank you for choosing us for your last stay and taking out your time to write us such a positive feedback.We appreciate your feedback for our staff. Your feedback is valuable to us as it will help us to improve more for our future guests.Best RegardsThe Bocardo Hotel Team

Dear Henry,Thank you for taking out your time and writing us such a positive feedback. We value your feedback as it will help us in performing more better for our future guests. We look forward in welcoming you back in near future.Kind RegardsThe Bocardo Hotel Team

Dear Mark,Thank you for your feedback. We hope to have the pleasure of welcoming you back in the near future for another stay.Kind Regards,

Dear Gavin,Thank you for taking the time to provide us with your feedback. We sincerely apologize that your experience fell short of your expectations during your recent stay with us. Your feedback is invaluable to us, and we will use it to address any areas of improvement to ensure a more positive experience for our guests in the future. If there are specific concerns or issues you would like to discuss further, please do not hesitate to contact us directly.Kind regards,

Dear Phillip,Thank you for your time to share your valuable feedback. We appreciate your input and are committed to continually enhancing our services. We look forward to welcoming you back soon.Warm RegardsThe Bocardo Hotel Team

Dear Guest, Thank you for the review. We appreciate your feedback and looking forward to hosting you again. Kind Regards, The Bocardo Hotel.

Dear Guest, Thank you for the excellent review. We appreciate your feedback and looking forward to hosting you again. Kind Regards, The Bocardo Hotel.

Thank you for your feedback. We are looking forward to hosting you again.

Thank you for your excellent feedback. We are looking forward to hosting you again.

Thank you for your excellent feedback. We are looking forward to hosting you again.

Dear Laura, Thank you for your wonderful review. We're delighted to hear about your positive experience. Your feedback motivates us to keep delivering excellent service. We look forward to hosting you again soon. Best regards, The Bocardo Hotel

Thank you for your feedback. We aim to look after all guests as well as possible. As a city centre hotel, it can sometimes can noisy outside, however we do provide ear plugs to help and where possible are happy to offer rooms to the rear of the property. We look forward to welcoming you back soon.

Thank you for your positive feedback! We're glad you enjoyed your stay with us and we look forward to welcoming you again! Best RegardsReservation Team

Dear Guest, Thank you for such a positive feedback. We're glad you enjoyed your stay with us and we look forward to welcoming you again! Warm Regards Bocardo Reservations Team.

Thank you for your feedback. We're pleased you found our central location convenient and enjoyed your stay. We apologize for any inconvenience caused by the noise out side the street and the room's smell. Your comfort is important, and we'll address these issues promptly. We hope to welcome you back for an improved experience.

Thank you so much for your kind words. We look forward to welcoming you back soon!

Thank you for your feedback

Dear David,Thank you for your feedback on your recent stay at the Bocardo Hotel. We appreciate your recommendation and are delighted you enjoyed our prime location, service, and rooms.We appreciate and apologies if the staircase have caused an issue, We value your input and will use it to improve our facilities.We look forward to welcoming you back in the future for an even better experience.Best regards,Bocardo Hotel

Dear Guest, We apologize for the hot water issue which were beyond our control. We regret any inconvenience caused and We'll review our procedures. We hope to welcome you again.

We apologise for the issue with hot water. Unfortunately, there has been a gas supply issue on George Street which affected multiple restaurants and hotels in the area. We have been coordinating with the gas company to get a resolution and have been informed engineers have been working on this. Sadly, this is outside of our control as the problem is under the road which requires emergency excavation to resolve. We hope this will be resolved quickly.Our standard rooms are of adequate size, however the Superior rooms are our largest for guests requiring more space.

Dear Guest, Thank you for such a positive feedback. We're glad you enjoyed your stay with us and we look forward to welcoming you again!Warm Regards Bocardo Reservations Team.