Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 661 avis sur 1006." "
10 – Excellent
661
Note des voyageurs de 8 (Bien), d’après 239 avis sur 1006." "
8 – Bien
239
Note des voyageurs de 6 (Satisfaisant), d’après 62 avis sur 1006." "
6 – Satisfaisant
62
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 1006." "
4 – Médiocre
24
Note des voyageurs de 2 (Horrible), d’après 20 avis sur 1006." "
2 – Horrible
20
9,2/10
Propreté
9,4/10
Personnel et service
9,0/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
10/10 Excellent
Jennifer
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved it!
Jennifer
Séjour de 1 nuit en mai 2024
10/10 Excellent
Michael
Voyage en famille, Voyage d’affaires
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, quiet and personnel very nice.
The only area that wasnt great, when calling in to report a late arrival, the person seemed to be a bit aggravated.
Michael
Séjour de 2 nuits en mai 2024
10/10 Excellent
Shannon
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shannon
Séjour de 2 nuits en mai 2024
Réponse de Stacy Dierenfeldt, General Manager le 21 mai 2024
Thank you for staying with us. We appreciate your feedback and look forward to seeing you again in the future.
10/10 Excellent
Wendy
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is conveniently located near one of the major highways but distant enough for the noise to be an issue. The hotel is undergoing renovations which was only evident to me by the cardboard covering the floor of the elevators. The room I stayed in was very spacious and had nice modern touches. I loved that the sink was outside the bathroom/shower as it gave me the chance to utilize the sink and counter while a family member used the shower. I really enjoyed the continental breakfast; there were plenty of delicious options available. The pool was a decent size. I did not use the gym but I saw it had a stationary bike, two treadmills and plenty of weights.
The staff was always very attentive and helpful. I would definitely stay at this hotel again.
Wendy
Séjour de 3 nuits en mai 2024
Réponse de Stacy Dierenfeldt, General Manager le 21 mai 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again soon.
10/10 Excellent
Tiah
Voyage en famille
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was informative and helpful and very professional. The room was clean very comfortable stay.
Tiah
Séjour de 1 nuit en mai 2024
Réponse de Stacy Dierenfeldt, General Manager le 21 mai 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again in the future.
4/10 Médiocre
Nathan Lee, Rigby
10 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Terrible room design. Shoddy construction
Nathan Lee
Séjour de 7 nuits en mars 2024
Réponse de Assistant General Manager le 12 mai 2024
Hello Nathan, Thank you for taking the time to leave a review. We sincerely apologize for the disappointment caused by the room design.We understand how frustrating it can be to experience a room that falls short of expectations. We take all guest feedback seriously, and your comments will be valuable as we strive to improve our accommodations.
10/10 Excellent
Emily
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
weekend breakfast starting at 7 was unfortunate as we had to leave by then to be somewhere.
Emily
Séjour de 2 nuits en mai 2024
Réponse de Assistant General Manager le 12 mai 2024
Hello Emily, thank you for staying with us and taking the time to leave a review. We appreciate your feedback on the breakfast service hours.We understand that a 7:00 am breakfast start time might not be ideal for everyone, especially for weekend getaways. We apologize for any inconvenience this caused you and your plans. In the meantime, if you have any suggestions for grab-and-go breakfast items you'd appreciate, please don't hesitate to let us know.Thank you again for your feedback. We hope to welcome you back soon and provide a more convenient breakfast experience.
10/10 Excellent
Rachel, Centralia
Voyage en famille
6 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Private
Rachel
Séjour de 2 nuits en mai 2024
Réponse de Assistant General Manager le 12 mai 2024
Hello Rachel, thank you for staying with us and taking the time to leave feedback. We are happy to know your stay was most enjoyable. We look forward to welcoming you back in the near future!
6/10 Satisfaisant
Charles
Voyage en famille
29 avr. 2024
Les points forts : Personnel et service
Les points faibles : Équipements
You could tell it was an older hotel. They were in the process of renovation it which is the only reason i rate this as average. Even though construction was going on, the place was kept pretty clean.
Charles
Séjour de 2 nuits en février 2024
Réponse de Stacy Dierenfeldt, General Manager le 1 mai 2024
Thank you for the feedback regarding your recent stay. We appreciate you staying with us and look forward to seeing you again in the future.
10/10 Excellent
Diana
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Diana
Séjour de 1 nuit en avril 2024
Réponse de Stacy Dierenfeldt, General Manager le 1 mai 2024
Thank you for staying with us! We appreciate our feedback and look forward to seeing you again in the future.
10/10 Excellent
Steven
22 avr. 2024
Steven
Séjour de 4 nuits en avril 2024
Réponse de Stacy Dierenfeldt, General Manager le 13 mai 2024
Thank you for staying at Hyatt Place! We value your feedback and look forward to seeing you again in the future.
10/10 Excellent
Cindy
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was amazing and we will definitely be back to this property
Cindy
Séjour de 1 nuit en avril 2024
Réponse de Assistant General Manager le 20 avr. 2024
Hello Cindy, thank you for staying with us and sharing your experience. It was a pleasure to host you and we are happy to know our team provided excellent service. We look forward to welcoming you back during your next visit Kansas City.
8/10 Bien
carlos
19 avr. 2024
carlos
Séjour de 2 nuits en avril 2024
Réponse de Assistant General Manager le 12 mai 2024
Hello Carlos, thank you for staying with us and taking the time leave feedback. We are happy to know you enjoyed your stay with us and we hope to welcome you back in the near future!
8/10 Bien
Cathy
Voyage en famille
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Missed the fact that the room didn't have a microwave in it to warm up coffee, etc. Also no drawer space for clothes and the bathroom where the shower/toilet was is very small and you had to step all the way in to be able to close the door.
Cathy
Séjour de 2 nuits en avril 2024
Réponse de Assistant General Manager le 20 avr. 2024
Hello Cathy, thank you for staying with us and taking the time to leave a review. We appreciate your feedback, both positive and negative, as it helps us improve the guest experience.We sincerely apologize for the inconvenience caused by the lack of a microwave in your room, limited drawer space for clothes, and the small size of the bathroom. We understand how important it is to have amenities that meet your needs, and we regret that our room fell short on these points.Microwave: While our rooms do not feature microwaves, we do have a few on hand that can be given upon request.Bathroom Size: We understand the tight quarters in the bathroom can be frustrating. Unfortunately, due to the historic nature of our building, significant modifications to the bathroom layout are not feasible at this time. However, we will explore options to potentially maximize space utilization within the existing footprint.Thank you again for your feedback. We hope you will consider giving us another opportunity to welcome you back during future travels.
10/10 Excellent
Bobbi
16 avr. 2024
Les points forts : Personnel et service
I booked the wrong room and they graciously moved us to another without hesitation. It was very much appreciated.
Bobbi
Séjour de 1 nuit en avril 2024
Réponse de Stacy Dierenfeldt, General Manager le 17 avr. 2024
I am delighted that our staff was able to assist you with making this change to your reservation. We look forward to seeing you again in the future. Thanks for your feedback.
4/10 Médiocre
Patrick
Voyage en famille
7 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Property was under renovation and we were not notified.
Patrick
Séjour de 3 nuits en avril 2024
Réponse de Stacy Dierenfeldt, General Manager le 10 avr. 2024
Thank you for staying with us recently. We appreciate your feedback and hope to see you again soon.
10/10 Excellent
Greg
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Greg
Séjour de 1 nuit en mars 2024
Réponse de Assistant General Manager le 6 avr. 2024
Hello Greg, thank you for staying with us and sharing your experience. We hope to see you during your next visit to Kansas City!
8/10 Bien
Madhavi
29 mars 2024
Madhavi
Séjour de 2 nuits en mars 2024
Réponse de Greg le 18 avr. 2024
Thank you so much for staying with us & if you choose to come back, we'll have a brand new renovated hotel for you to stay at.
8/10 Bien
Kyle
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was under renovations when r stayed there but the workers were respectful and be too disruptive. Water pressure was not very good though.
Kyle
Séjour de 1 nuit en mars 2024
Réponse de Stacy Dierenfeldt, General Manager le 29 mars 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again in the future.
2/10 Horrible
Daisy
24 mars 2024
Daisy
Séjour de 1 nuit en mars 2024
Réponse de Assistant General Manager le 13 avr. 2024
Hello Daisy, we are sorry to hear your stay was anything less than satisfying. If you would like to share more information regarding your most recent stay, please contact us. It was a pleasure to host you and we hope to have the opportunity to welcome you back in the future.
4/10 Médiocre
Matthew
21 mars 2024
Matthew
Séjour de 1 nuit en mars 2024
Réponse de Stacy Dierenfeldt, General Manager le 10 avr. 2024
Thank you for staying with us recently. We appreciate your feedback and hope to see you again soon.
2/10 Horrible
Carlos D.
17 mars 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Carlos D.
Séjour de 2 nuits en mars 2024
Réponse de Assistant General Manager le 22 mars 2024
Hello Carlos, thank you for staying with us and sharing your experience. We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. It is our hope that you give us another opportunity to serve you. Again, we apologize for the inconvenience during your stay and hope to see you during your next visit.
6/10 Satisfaisant
Julie
15 mars 2024
Julie
Séjour de 1 nuit en mars 2024
Réponse de Assistant General Manager le 6 avr. 2024
Hello Julie, thank you for staying with us and sharing your experience. we apologize if your stay was anything less than satisfying. If you would like to share additional details about your stay, please feel free to contact us. Again, we apologize for any inconveniences faced during your stay and hope to see you during your next visit to Kansas City.
10/10 Excellent
Thomas
Voyage en famille
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
even though there was construction and remodeling, the hotel was very clean and the updates in the room were great. Staff was very helpful
Thomas
Séjour de 1 nuit en février 2024
Réponse de Stacy Dierenfeldt, General Manager le 28 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.
6/10 Satisfaisant
Keith
Voyage en famille
25 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Lots of construction going on. Made it a bit unclean. And the water pressure in our room was so bad we barely got a stream out of it. Maybe it will be better once the construction was done. I also booked a king. Room was very small and that was not a king bed. Bathroom was so small it's hard to close the door.
Keith
Séjour de 4 nuits en février 2024
Réponse de Stacy Dierenfeldt, General Manager le 26 févr. 2024
Thank you for staying with us. We appreciate your feedback and will be sure to share your comments with our team. I apologize for the disruption from construction and look forward to sharing a new product once the renovation is completed.
6/10 Satisfaisant
Rosario
19 févr. 2024
Rosario
Séjour de 1 nuit en février 2024
Réponse de Stacy Dierenfeldt, General Manager le 20 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again soon.
8/10 Bien
Barbara
19 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Overland Park, KS
They were remodeling the Hyatt so it was kind of a mess.
Barbara
Séjour de 1 nuit en février 2024
Réponse de Stacy Dierenfeldt, General Manager le 20 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again soon.
4/10 Médiocre
James
Voyage en famille
19 févr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
It should be disclosed on their Orbitz listing that they are undergoing a multi-month reconstruction of the hotel and that many of the areas are closed and construction is occurring each day.
James
Séjour de 2 nuits en février 2024
Réponse de Stacy Dierenfeldt, General Manager le 20 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again soon.I apologize that you were surprised by the renovation. This information is posted on all booking channels, including Orbitz.
10/10 Excellent
Tyah
18 févr. 2024
Tyah
Séjour de 1 nuit en février 2024
Réponse de Stacy Dierenfeldt, General Manager le 20 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again soon.
10/10 Excellent
Nic
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nic
Séjour de 1 nuit en février 2024
Réponse de Assistant General Manager le 16 févr. 2024
Hello Nic, thank you for staying with us and sharing your experience. We look forward to welcoming you back in the near future!
8/10 Bien
Diana
Voyage d’affaires, Voyage en couple
13 févr. 2024
Les points forts : Propreté et personnel et service
Construction going on.
Diana
Séjour de 1 nuit en février 2024
Réponse de Stacy Dierenfeldt, General Manager le 13 févr. 2024
Thank you for staying with us recently! We appreciate your feedback and look forward to seeing you again soon.
10/10 Excellent
Marabeth
Voyage en famille
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marabeth
Séjour de 1 nuit en janvier 2024
Réponse de Assistant General Manager le 14 févr. 2024
Hello Marabeth, thank you for staying with us and sharing your experience. We look forward to welcoming you back in the near future!
6/10 Satisfaisant
bruce
5 févr. 2024
Les points forts : Propreté et personnel et service
bruce
Séjour de 4 nuits en janvier 2024
Réponse de Stacy Dierenfeldt, General Manager le 6 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.
8/10 Bien
Voyageur vérifié
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No mircowaves in the room? You have to use the one in the main lobby in front of elevators
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Stacy Dierenfeldt, General Manager le 6 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.
10/10 Excellent
David
2 févr. 2024
David
Séjour de 1 nuit en février 2024
Réponse de Assistant General Manager le 20 mars 2024
Hello David, thank you for staying with us and sharing your experience. We hope to see you again during your next visit to Kansas City!
8/10 Bien
Cristy
31 janv. 2024
Les points forts : Propreté et personnel et service
Cristy
Séjour de 1 nuit en janvier 2024
Réponse de Stacy Dierenfeldt, General Manager le 6 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.
8/10 Bien
Carol
Voyage en famille
25 janv. 2024
Les points forts : Personnel et service et confort de la chambre
Being remodeled.
Being remodeled so lots of construction.
Carol
Séjour de 1 nuit en janvier 2024
Réponse de Stacy Dierenfeldt, General Manager le 6 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.
8/10 Bien
Daniel
25 janv. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Under renovation
2 inches of water backed up after a short shower. They switched us to a different room
Daniel
Séjour de 1 nuit en janvier 2024
Réponse de Stacy Dierenfeldt, General Manager le 6 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.
8/10 Bien
Squirrely's LLC
22 janv. 2024
Les points forts : Propreté et personnel et service
The breakfast was surprisingly good. A large portion of the hotel was under construction so it wouldn't be fair to give a bad review on property condition. What I did see of the property was nice and I'm sure the new remodeling will be even better once finished. It wasn't a hassle. The staff was very helpful and courteous.
Squirrely's LLC
Séjour de 2 nuits en janvier 2024
Réponse de Stacy Dierenfeldt, General Manager le 6 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.
4/10 Médiocre
David
Voyage d’affaires, Voyage en couple
20 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We were not informed that the hotel is under construction, the fitness center was closed, dining was not an actual restaurant with decent food. The hotel was dirty and old.
We were here for business so it was very disappointing and not at all convenient.
David
Séjour de 4 nuits en janvier 2024
Réponse de Stacy Dierenfeldt, General Manager le 6 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.
6/10 Satisfaisant
Amith
19 janv. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Amith
Séjour de 3 nuits en janvier 2024
Réponse de Stacy Dierenfeldt, General Manager le 6 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.
10/10 Excellent
Zach
Voyage en couple
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, convenient and the staff is amazing.
Zach
Séjour de 1 nuit en janvier 2024
Réponse de Assistant General Manager le 17 janv. 2024
Hello Zach, thank you for staying with us and sharing your experience. We are happy to know your stay was most enjoyable and will share your kind words with our team! We look forward to seeing you again in the near future.
10/10 Excellent
David
13 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Nice rooms
David
Séjour de 1 nuit en janvier 2024
Réponse de Assistant General Manager le 17 janv. 2024
Hello David, thank you for staying with us and sharing your feedback. We hope to see you again soon!
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best place to get good sleep and close to medical
I came in the night before since i live 4 hours away, for surgery. The front office staff was most a amazing when we arrived
Definitely will.stay again in the arwa
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Assistant General Manager le 17 janv. 2024
Hello, thank you for staying with us and sharing your experience. We will be sure to share your kind words with our team! We look forward to hosting you again in the near future.
8/10 Bien
Gavin
8 janv. 2024
Gavin
Séjour de 3 nuits en janvier 2024
Réponse de Stacy Dierenfeldt, General Manager le 6 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.
10/10 Excellent
Harlan
3 janv. 2024
Harlan
Séjour de 1 nuit en janvier 2024
Réponse de Assistant General Manager le 17 janv. 2024
Hello Harlan, thank you for staying with us and sharing your experience. We look forward to hosting you again during your next visit to Kansas City.
10/10 Excellent
Nicole
3 janv. 2024
Nicole
Séjour de 1 nuit en janvier 2024
Réponse de Stacy Dierenfeldt, General Manager le 6 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.
10/10 Excellent
Barbara
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super place at great price
Every person there is so very helpful. This room we got this most recent time was even more comfy than last time. The best beds!!!!
Barbara
Séjour de 3 nuits en décembre 2023
Réponse de Assistant General Manager le 5 janv. 2024
Hello Barbara, thank you for stating with us and sharing your experience. We are happy to know that your stay was most enjoyable. It is our hope to welcome you back during your next visit to Kansas City!
10/10 Excellent
Melinda
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet place to stay! They are currently remodeling, but it's on the opposite side of the hotel. Several parts of the rim had been updated. It was clean and quiet. Breakfast options were great. Staff was very friendly and courteous. Great area with easy access.
Melinda
Séjour de 2 nuits en décembre 2023
Réponse de Assistant General Manager le 5 janv. 2024
Hello Melinda, thank you for staying with us and sharing your experience. We are happy to hear that you enjoyed your stay and hope to see you again soon!
8/10 Bien
Veun, Olathe
1 janv. 2024
Veun
Séjour de 1 nuit en décembre 2023
Réponse de Stacy Dierenfeldt, General Manager le 6 févr. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.