Hôtel près de Ovens River J20 Streamside Reserve (Germantown)

« it was the best stay the room and service was Excellent and l would totally recommend Hara to all my family and friends »

« Very nice but a bit disappointed that my room wasn't to same one as the picture on booking, but still very comfortable and private. »

« It was easy checking in since they send you all the details a few hours before you come. There is no reception, but staff are responsive when you sms them. The place is clean, but it would have been better if both bathrooms had provision of toiletries. The shampoo, conditioner and soap were only available to one of the bathrooms, so we just ended up using one when it would have been easier to be able to use both given that we are family. One of the toilets had something dripping from the roof so...

« Clean and comfortable »

« A complete disconnect from what is shown. Dark, gloomy, Mitch, small and cramped. The welcome link is broken, no guide with the WiFi instructions. No way to contact the absent manager. No smoke detector in the bedroom, and stuffy air (no makeup air.) We couldn’t sleep, it was just a terrible disappointment. »

« Issues with booking The response from Managment was unhelpful demanding and very stressful Will never stay or recommend this hotel »

« Clean and comfortable. Could do with updating. »

« Shower head needs fixing. Sprays water everywhere »

« As the advertising stated the property was "Luxurious Chalets." Upon arriving they were far from luxurious. Arriving for check in about ten10 minutes early, we stood around no one appeared. The surrounding grounds that were once beautiful but now very overgrown in in desperate need of maintenance. The cabins were very clean but very small, almost too small for 2 people. No where to store suitcases. All the basic requirements except clothes dryer. Very small screen and not a smart...

« I can't rate this property, as they took my money and then canceled the booking on me due to problems on their end. I am still waiting for my refund. »

« There was no staff at all for the whole 3 days of our visit which is very poor. We had to go across the road to some other holiday u its and he had to come and let us in with a door code to our room (hoping he had given us the correct room and not someone elses). The unit itself was quite good though »

« Basic accomodation very clean centrally located honest description »