6/10 Satisfaisant
Jim
Voyage en couple
2 sept. 2025
Les points forts : Personnel et service
We stayed for two nights at Lion Quays. Breakfast was good although the dining room was unsatisfactory. The carpets were dirty and surrounding decor required dusting and washing, the stained chairs require replacing,the second day i opted for a wooden chair these seemed a little more hygenic for this reason we did not dine in the restaurant but ate out. We had an executive room, the bed was comfortable and the room was clean but would benefit from a fresh coat of paint due to marked walls and stained tables. The extra bed cover had what looked like cigarette burns on the underside, we dont use these anyway but that is not the point. Our room had a view of the canal which was nice but it would have been more enjoyable if the windows had been clean.The bathroom also required an update due to the bath/shower water stained areas, rusty door-stop along with a soap dispenser that was not fit for purpose, I did not use the iron supplied as the stand was rusty. Not what I would expect from a superior room. What a shame as this has the potential to be a beautiful hotel. Will return if standards are improved.
Jim
Séjour de 2 nuits en août 2025