6/10 Satisfaisant
Alyssa K.
26 oct. 2025
Les points forts : Propreté
This is our 4th time staying at a house in the Storey Lake community. We had pros and cons about this stay. We liked that it was walking distance to the community center. They did have more than we expected for household supply stock to get you started (toilet paper, laundry soap, garbage bags, etc.) We were not satisfied with the pool situation. We paid the day of arrival for the pool heater and was told it would take a day or so to warm but. However, by the 3rd day it was not anything warmer than a like warm bath you’d give a new baby. They did refund us but it wasn’t the full amount we paid and did not provide an explanation as to why the difference. The grill heater that we had to pay extra for did not lite on its own and there was no “house” lighter to ignite the grill, which was not expected. Inside, the cooking utensils are extremely limited. There was only 1 small cookie sheet for a house of 10 to cook with and no oven mitt. We had to use a washcloth to get food out of the oven. Household towels that they provide were very sparing and we had to frequently wash to keep enough clean. We also experienced an issue with the freezer that resulted in brand new food being thawed. We were told that maintenance would be coming but no one ever showed up. We think it was an issue with the ice maker because it was dripping water and then froze over. Overall, this was not our best stay that we’ve had to Storey Lake. We’ll definitely be back to Storey Lake but unsure here.
Alyssa K.
Séjour de 7 nuits en octobre 2025