4/10 Médiocre
Judy S.
5 août 2025
Les points faibles : Propreté
Upon arrival @ 4pm on Sunday, July 27, 2025, the AC was not operating (broken since 11pm the night before) we never received communication from the host to inform us… after driving 5 hours. The floors were disgusting, face towels were tan, etc…Good morning,Just went to the store to buy cleaning supplies and a brand new mop.When we first arrived on yesterday, having the AC out for hours was completely out of your control… understood.But what was in your control is to have a clean unit… to walk into an unclean unit is unacceptable. Me spending more money on cleaning supplies, again unacceptable.The puddle of water in the kitchen where I almost fell was brown due to the floor being dirty. The floor are greasy and sticky throughout the entire unit.The fridge had dried blood inside of one of the drawers and grit on every shelf.The bathroom faucets had black stuff coming out due to it not being clean around the spout…The toilet runs all night long.. and now all day. May want someone to come check on that if it matters to anyone.The sheets in the master bedroom has that same grit as in the fridge…Face towels….Could we ask Jessica to come change the sheets on our bed in the master and give us more hand towels? If not I’ll wash them myself. PLEASE do not have her mop the floors. I sanitized and cleaned the entire unit. We could not continue to walk in “sticky greasy mess’.When we walked into this unit, it smelled clean and sour all at the same time…
Judy S.
Séjour de 6 nuits en juillet 2025
