2/10 Horrible
Meghan T.
24 août 2025
Les points faibles : Propreté
The unit was not cleaned appropriately. There was cobwebs and spiders (dead and alive) on almost every ceiling line in every room. There was food residue on the face of the dishwasher and on several dishes/silverware. The carpets were not vacuumed well. Toothpaste residue left on bathroom faucets. Not enough towels for the guest count.Additionally, when we were stripping the beds at check out time, I found blood on the pillow I had been using all week. It’s clear that no one is maintaining the home. Light bulbs out, hornets nest on the deck rendering it unusable, water damage along all ceilings, water damage in the bathrooms, old/dingy fixtures, doorknobs not screwed on so couldn’t use the door, drapery rods hanging on by a thread, pots/pans are old, knives are dull etc. There was no outdoor cooktop as indicated on the listing. You can tell that no one is monitoring this unit for basic maintenance needs.We received at text shortly after check in asking about our unit. We responded with many of our complaints. We were told someone would contact us from the “local” Vacasa management. No one ever did all week. A plumber randomly showed up with no warning one morning and fixed the clog drains but that was it (and we were still in our PJs!)The cleaning crew was outside our unit today at 9am. Pacing, smoking cigarettes, and drinking beer waiting for us to check out. They also asked us when we would be leaving so they could start.
Meghan T.
Séjour de 7 nuits en août 2025