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Avis sur Pousada Vila Óbidos

4 out of 5
Pousada Vila Óbidos
Largo Dr. João Lourenço, Obidos

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 60 avis sur 96." "
Note des voyageurs de 8 (Bien), d’après 25 avis sur 96." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 96." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 96." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 96." "

9,4/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Enrico

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023

10/10 Excellent

Denis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel endroit pour rester Dans la petite ville fortifié de Óbidos qui est à voir ! Le seul inconvénient c’est de se rendre au stationnement pour la voiture étant donné que c’est à l’intérieur des murs mais bon !
Séjour de 1 nuit en octobre 2018
Réponse de Nuno Godinho le 30 oct. 2018
Cher Monsieur Denis, Nous vous remercions beaucoup pour vos commentaires à propos de votre séjour au Pousada Vila de Óbidos, c’est un plaisir de recevoir commentaires positives de nos clients. Je vais partager avec l’équipe vos commentaires et je suis sûre que sont des mots d’encouragement. L’hotel et l’équipe travaille toujours pour satisfaire les besoins et attentes des clients. Je vous remercie pour partager avec nous votre expérience et j’espère les recevoir à nouveau. Cordialement, Nuno Godinho Hotel Manager

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un séjour dans un lieu magnifique
Magnifique emplacement et gentillesse du personnel a la réception. Nous avons dîner au restaurant du château. Superbe ambiance.
Séjour de 2 nuits en octobre 2018
Réponse de Nuno Godinho le 30 oct. 2018
Chère Madame Susan, Nous vous remercions beaucoup pour vos commentaires à propos de votre séjour au Pousada Vila de Óbidos, c’est un plaisir de recevoir commentaires positives de nos clients. Je vais partager avec l’équipe vos commentaires et je suis sûre que sont des mots d’encouragement. L’hotel et l’équipe travaille toujours pour satisfaire les besoins et attentes des clients. Je vous remercie pour partager avec nous votre expérience et j’espère les recevoir à nouveau. Cordialement, Nuno Godinho Hotel Manager

10/10 Excellent

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Obidos est une ville intéressante à visiter si on n’a trop vu d’autres villes du même type, médiévale, petites ruelles en pavés, etc. Le chateau est mal exploité, on ne peut pas le visiter puisqu’il a été transformé en hotel privé. La marche sur les murailles de la ville est réservée aux téméraires...aucune sécurité. Néanmoins, cet hotel est tres au-dessus de la moyenne. Agréable séjour. Une journée pour visiter la ville est amplement suffisant.
Séjour de 2 nuits en août 2018
Réponse de Nuno Godinho le 30 oct. 2018
Cher Monsieur Pierre, Nous vous remercions beaucoup pour vos commentaires à propos de votre séjour au Pousada Vila de Óbidos, c’est un plaisir de recevoir commentaires positives de nos clients. Je vais partager avec l’équipe vos commentaires et je suis sûre que sont des mots d’encouragement. L’hotel et l’équipe travaille toujours pour satisfaire les besoins et attentes des clients. Je vous remercie pour partager avec nous votre expérience et j’espère les recevoir à nouveau. Cordialement, Nuno Godinho Hotel Manager

10/10 Excellent

elmostafa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien placé accueil chaleureux ville très agréable à recommandé pour les amoureux
Séjour de 2 nuits en août 2018
Réponse de Nuno Godinho le 21 déc. 2018
Cher elmostafa, Nous vous remercions beaucoup pour vos commentaires à propos de votre séjour au Pousada Vila de Óbidos, c’est un plaisir de recevoir commentaires positives de nos clients. Je vais partager avec l’équipe vos commentaires et je suis sûre que sont des mots d’encouragement. L’hotel et l’équipe travaille toujours pour satisfaire les besoins et attentes des clients. Je vous remercie pour partager avec nous votre expérience et j’espère les recevoir à nouveau. Cordialement, Nuno Godinho Hotel Manager

6/10 Satisfaisant

Colleen

Voyage en famille
Very hard to find property. They sent information about parking and said to park behind a business. There were no directions to that business and it did not show up on gps. Finally found the but lot, but it was closed for a special event and we had no idea where to park or how to get to property. They emailed a map of the town but it was very small and hard to read, and had no specific directions of how to find the specific property from the entrance to the walled area. The gps coordinates they sent did not work. We were able to find the castle and some very nice people at the castle hotel assisted us and helped us find the villa. Also: the villa was farther away than it appeared on the website. It said that it shared facilities with the castle property, but it was a few blocks away. Rooms were clean and nice. Would only recommend if they improve communication about location and parking. A simple map with highlighted buildings and parking lots would help. Directions to the parking area from the main roads would help. Communications about the parking lot being closed would help. It made it a very frustrating experience, and we are seasoned travelers.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Elizabeth

Les points forts : Infrastructures et conditions de l’hébergement
Very nice
Séjour de 3 nuits en février 2024
Réponse de Pedro le 16 mars 2024
Dear Mrs. Elizabeth, We were delighted to hear that your recent stay at Pousada Vila Óbidos was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pousada Vila Óbidos for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pousada Vila Óbidos

6/10 Satisfaisant

Claudia Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quarto pequeno, mas confortável. Ao havia shampoo no banheiro. O carro nao pode entrar na area murada e portanto , so se vc tiver sorte, é que ele vai ficar proximo ao hotel. E vc ainda tem que carregar suas malas. Cafe da manha sem muita variedade.
Séjour de 1 nuit en février 2024
Réponse de Pedro le 22 févr. 2024
Cara Sra Claudia Maria,Gostaríamos de lhe agradecer por nos ter dado a sua opinião sobre a sua estadia. Infelizmente, não correspondemos às suas expetativas, pelo que lamentamos profundamente qualquer incómodo causado. Registámos todas as questões mencionadas, a fim de implementar melhorias a curto prazo.Obrigado por ter escolhido a Pousada Vila Óbidos para a sua estadia. Esperamos que nos dê uma nova oportunidade para lhe demonstrar o nosso serviço e assim recuperar a sua confiança na sua próxima visita.Cordialmente,Equipa da Pousada Vila de Óbidos

10/10 Excellent

Kristi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Must stay in Obidos.
Lovely boutique hotel in center of Óbidos. Everything here is top notch. Nice breakfast, too.
Séjour de 1 nuit en février 2024
Réponse de Pedro le 22 févr. 2024
Dear Mr./Mrs. Kristi, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

6/10 Satisfaisant

Louise

Voyage en couple
Les points forts : Équipements
This property is nice and located in an unusual town/ place. However, our room had empty bottles left, a cat that followed us around (hubby is super allergic) and then was found on the dining table at breakfast time. The amount of "do it yourself" was a bit obnoxious. We would not have booked had we known how difficult it was to traverse the cobblestone with two large suitcases. Thankfully, they honored us having a ground room floor.
Séjour de 1 nuit en décembre 2023
Réponse de Pedro le 21 févr. 2024
Dear Mrs. Louise, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term.We appreciate that you chose Pousada Vila Óbidos for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit.Kind regards,Pousada Vila de Óbidos team

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Diogo

Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Mala elección
Hotel descuidado en muchos aspectos con un fuerte olor a humedad en las habitaciones. Desayuno muy poco variado. Personal ausente en muchos momentos. Alfombras terriblemente manchadas.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Josephine

Voyage en groupe
May be hard to get to if you do not call ahead
Very well maintained property. Comfortable and clean. Very helpful and friendly staff. Be aware many ubers will NOT leave you off at the Hotel but rather OUTSIDE the city wall and it is a confusing trek and can be treacherous if you get los with luggage trying to navigate stone streets. Call the hotel beforehand to get instructions. We had no problem getting picked up right in front when we left to catch our bus to Lisbon. Would love to stay here again
View of from the front terrace of the hotel
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Hans-Jürgen

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Falsche Vorstellungen von einer Pousada
Von einer Pousada hatten wir wohl falsche Vorstellungen. Da diese in der Altstadt liegt, muss man den Koffer vom außerhalb gelegenen Parkplatz bis zum Hotel transportieren. Im Zimmer selbst begrüßte uns ein sehr unangenehmer Geruch eines Schrankes, das Bad war extrem unpraktisch ohne Ablagemöglichkeiten. Das Frühstück sehr minimalistisch. Bei vier Sternen kann man doch mehr als eine Jugendherberge erwarten. Ich rate von einer Buchung ab. Wenn man sich den Stress mit dem Koffer ersparen möchte, besser außerhalb der Mauern nach einer Unterkunft suchen.
Séjour de 2 nuits en octobre 2023
Réponse de Pedro le 11 oct. 2023
Dear Mr. Victor, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de Pedro le 11 oct. 2023
Dear Mr. Kim, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful space, well decorated and lovely bed linens. Breakfast had everything we might want. Great location in easy walking distance from parking option. So glad we stayed here.
Séjour de 2 nuits en septembre 2023
Réponse de Pedro le 11 oct. 2023
Dear Mrs. Christine, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Carolina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Local incrível e atenção especial
Séjour de 1 nuit en septembre 2023
Réponse de Pedro le 11 oct. 2023
Cara Sra Flavia, Em nome de toda a equipa da Pousada Castelo Óbidos, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Folgamos em saber que correspondemos às suas expetativas. Foi um verdadeiro prazer tê-la como Hóspede e esperamos voltar a recebê-la em breve na Pousada Castelo Óbidos.Cordialmente, A Equipa da Pousada Castelo Óbidos

10/10 Excellent

Victor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely, quaint hotel. Very comfortable, nicely appointed. Very convenient for exploring Óbidos. Excellent breakfast attended to by solicitous staff. Good value.
Séjour de 1 nuit en septembre 2023
Réponse de Pedro le 11 oct. 2023
Dear Mr Victor On behalf of the entire team at Pousada Castelo Óbidos, we would like to thank you for your positive feedback. Your opinion is essential for us to continue to improve our service and anticipate the needs of our Guests.We're glad to know that we live up to your expectations. It was a real pleasure to have you as a Guest and we hope to welcome you again soon at Pousada Castelo Óbidos.Cordially The Pousada Castelo Óbidos Team

10/10 Excellent

Terje

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fint sted
Vi ble oppgradert til et Superior rom, som var hyggelig, fint og stille, med utsikt over bymuren. Det var gratis frokost og behjelpelig ansatt. Om vi skal nevne noe negativt, så var det 450 meter å gå fra parkeringsplassen og mange trapper, vanskelig å få riktig temperatur på vannet i dusjen og vegg til vegg teppe på rommet.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Brooke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Fred

Séjour de 1 nuit en mai 2023

10/10 Excellent

Alexandre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023

10/10 Excellent

Alison

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We absolutely loved our stay in this charming hotel and tow. We truly felt like royal quests!
Séjour de 2 nuits en avril 2023
Réponse de Corneliu Popa, Unit Manager le 2 mai 2023
Dear Mrs. Alison, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Efraim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
Séjour de 1 nuit en avril 2023
Réponse de Corneliu le 14 avr. 2023
Dear Mr. Efraim, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Gordon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful property. Kind and caring staff.
Séjour de 1 nuit en mars 2023
Réponse de Corneliu le 3 avr. 2023
Dear Mr. Gordon, Thank you for your feedback on your stay at Pousada Vila Óbidos. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Vila Óbidos, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

RODRIGO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente estadia
Excelente hotel… limpo, bem localizado e com ótimo atendimento. Super indico!
Séjour de 1 nuit en mars 2023
Réponse de Corneliu le 3 avr. 2023
Caro Sr. Rodrigo, Em nome de toda a equipa da Pousada Vila Óbidos, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Folgamos em saber que correspondemos às suas expetativas. Foi um verdadeiro prazer tê-los como Hóspedes esperamos voltar a recebê-los em breve na Pousada Vila Óbidos.Cordialmente, A Equipa da Pousada Vila Óbidos

10/10 Excellent

Gary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Emma was outstanding. She came to meet us and escort us into the walls of the old city since the main gate was closed.
Séjour de 2 nuits en mars 2023
Réponse de Corneliu Popa le 13 mars 2023
Dear Mr. Gary, Thank you for your feedback on your stay at Pousada Vila Óbidos. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service, specially Ema. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Vila Óbidos, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Leila Margarida, Richmond

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente localização e o atendimento de check in muito Cortez
Séjour de 1 nuit en décembre 2022
Réponse de Corneliu Popa, Hotel Manager le 15 déc. 2022
Cara Sra. Leila Margarida, Em nome de toda a equipa da Pousada Vila Óbidos, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-los em breve no nosso hotel!Atenciosamente, A Equipa da Pousada Vila Óbidos

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charming
Charming little hotel wih a nice breakfast. A lovely woman at the front desk checked us in.
Séjour de 1 nuit en septembre 2022
Réponse de Corneliu Popa, Unit Manager le 10 oct. 2022
Dear Mrs. Nancy, Thank you for your feedback on your stay at Pousada Vila Óbidos. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Vila Óbidos, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Eurico J

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the Pousada and the staff was incredible .
Séjour de 1 nuit en septembre 2022
Réponse de Corneliu Popa, Unit Manager le 12 sept. 2022
Dear Mr. Eurico J, Thank you for your feedback on your stay at Pousada Vila Óbidos. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Vila Óbidos, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Vila Óbidos

8/10 Bien

Maria-Nazare

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en août 2022

8/10 Bien

Dora

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked a lot, it was late when we arrived but the staff very nice. At our room there was no towels nor amenities. But the location of the hotel is the best
Séjour de 1 nuit en juillet 2022
Réponse de Corneliu Popa, Unit Manager le 21 juil. 2022
Dear Mrs. Dora, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos. Best regards, The Team at Pousada Vila Óbidos

8/10 Bien

J Kenneth

Séjour de 4 nuits en juin 2022
Réponse de Corneliu Popa, Unit Manager le 21 juil. 2022
Dear Mr. J Kenneth, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos. Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Dedee

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Challenging location but beautiful property in this small walled town. The Pasada was excellent!
Séjour de 1 nuit en mai 2022

10/10 Excellent

telma

Séjour de 1 nuit en novembre 2021

2/10 Horrible

Gitte Holm

Séjour de 1 nuit en octobre 2021

8/10 Bien

carrie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed the quiet, lovely room and elaborate breakfast. Three suggestions for check-in however since the location differs from the property check-in site... Place a map at the property directing people to the check-in site. And, remind guests of the off-site location, plus a phone number, in the last reminder email sent via Expedia. Other than the check-in confusion (the Google maps name for the check-in site and the property description/signage names differ) it was a great stay. Once you know that you're headed for the castle to check-in, you can't miss it.
Séjour de 1 nuit en octobre 2021
Réponse de Jorge Quaresma le 18 oct. 2021
Dear Mr./Mrs. Carrie, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term. We appreciate that you chose Pousada Vila Óbidos for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit. Kind regards, Jorge Quaresma

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Linda pousada dentro das MURALHAS
A pousada é uma casa anexo a principal. O quarto é lindo, cama super confortável e decoração de muito bom gosto. O acesso é difícil e não se convém malas grandes.
Séjour de 1 nuit en octobre 2021
Réponse de Jorge Quaresma le 18 oct. 2021
Estimada Sra. Patricia, Em nome de toda a equipa da Pousada Vila Óbidos, gostaríamos de agradecer-lhe pelo seu feedback. Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações. Esperamos voltar a acolhê-la! Atenciosamente, Jorge Quaresma

10/10 Excellent

Vera Lucia

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pousada excelente. Atendimento prestimoso. Recomendo muito
Séjour de 1 nuit en janvier 2020
Réponse de Guest Relations le 11 janv. 2020
Estimada Vera, Muito obrigada pelas suas palavras e por ter partilhado a sua experiência. A equipa agradece e espera recebê-la de novo brevemente. O seu feedback é muito importante e motivador para todos. Cordiais Cumprimentos, Kyle Costa Guest Relations

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bem Confortável
Ótima estadia, pousada nova, bom atendimento, café disponível o dia todo, café da manhã bom, cama confortável, localização boa dentro da muralha. O check-in foi na pousadas do Castelo, mas não vi problema nisso.
Séjour de 2 nuits en décembre 2019
Réponse de Guest Relations le 10 janv. 2020
Estimado Hóspede, Muito obrigada pelas suas palavras e por ter partilhado a sua experiência. A equipa agradece e espera recebê-la de novo brevemente. O seu feedback é muito importante e motivador para todos. Cordiais Cumprimentos, Kyle Costa Guest Relations

8/10 Bien

TAKASHI

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
城外の駐車をお勧めします
城内に立地しているホテル自体は快適なのですが、到着まで大変苦労しました。「荷物を車で運び込むことはできるが、駐車は場外で」という案内は事前にありましたが、大型のレンタカーで行ったので城内に入りづらく大変苦労しました。グーグルの道案内では、現在は通行禁止のところに突き当たってしまいます。結局城外に駐車して歩いてホテルに行きましたが、初めからそうすれば良かったと後で思いました。
Séjour de 1 nuit en décembre 2019
Réponse de Guest Relations le 26 janv. 2020
Dear Takashi, Thank you for your kind review of the Pousada Vila de Óbidos. I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Sincerely, Kyle Costa Guest Relations

8/10 Bien

Alexandre

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bom custo benefício
O hotel é muito bom, quarto muito confortável, café da manhã bom e excelente localização. Os funcionários foram muito atenciosos, principalmente o Luís Santos, a quem gostaríamos de agradecer. O acesso para quem está de carro é um pouco complicado, pois o hotel fica dentro da muralha e existe um acesso de entrada de carros e um acesso de saída. O acesso de entrada é um pouco escondido, por isso sugiro que entrem em contato com o hotel antes para que eles possam ajudar. É bom ressaltar que há poucas vagas de estacionamento perto do hotel, não tivemos problemas em estacionar, mas era baixa temporada, e também toda assistência do hotel, inclusive o check-in, é realizada pela Pousada Castelo que fica a alguns minutos caminhando.
Séjour de 1 nuit en novembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019
Réponse de Fábio Pedroso le 22 nov. 2019
Dear. Anonymous, Thank you so much for your answer, Best regards, Fábio Pedroso Front Officer Manager

10/10 Excellent

Dimitri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ótimo!
Atendimento e hotel Incrível. Muito bom mesmo! O check in deve ser feito na Pousada do Castelo, só ficamos sabendo porque ligamos para perguntar sobre estacionamento!
Séjour de 1 nuit en novembre 2019
Réponse de Guest Relations le 24 déc. 2019
Estimado Dimitri, Muito obrigada pelas suas palavras e por ter partilhado a sua experiência. A equipa agradece e espera recebê-la de novo brevemente. O seu feedback é muito importante e motivador para todos. Cordiais Cumprimentos, Kyle Costa Guest Relations

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en novembre 2019
Réponse de Fábio Pedroso le 22 nov. 2019
Dear. Anonymous, Thank you so much for your answer, Best regards, Fábio Pedroso Front Officer Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de Fábio Pedroso le 18 oct. 2019
Exmo Sr. Anonymous, Obrigado pela sua resposta, Melhores cumprimentos, Fábio Pedroso Front oficcer Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
체크인 장소에 대한 정보가 잘못 나와있는 바람에 캐리어를 끌 수가 없는 오르막 내리막 돌길을 무거운 캐리어를 “들고” 서너번 왔다갔다 했습니다. Vila예약자도 Castelo에서 체크인 하라고 바우처에 나와 있는데 vila예약자는 vila 건물에서 체크인 해야하는 거였고 vila 소속 건물은 두 개예요. 언덕 위에 하나(방만 있는 건물), 언덕 아래에 하나(체크인카운터랑 방 모두 있는 건물). 직원들이 아주 친절하고 숙소도 깨끗한 편이고 위치도 좋은 편이라 지내는 동안은 나름 좋았는데. 체크인이 너무 힘들었어요. 그리고 체크인을 위해 땀뻘뻘 흘리며 여기저기로 방황했지만 castelo에서 vila로 짐 옮기는 건 직원들이 안 도와줘요. ^^ 그리고 방만 있는 건물의 방은 높이 달린 A4용지만한 사이즈의 창문 하나가 다예요. 방 크기도 작습니다. 조금 더 비싸더라도 좋은 방 할 걸 그랬어요~
Séjour de 1 nuit en octobre 2019
Réponse de Fábio Pedroso le 18 oct. 2019
Dear Anonymous, We regret that you did not have the best experience when staying at the Pousada. We look forward to welcoming you back to our Pousada to provide you with a better stay, Best regards, Fábio Pedroso Front Oficcer Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2019
Réponse de Fábio Pedroso le 18 oct. 2019
Estimado anonymous, Obrigado pela sua resposta, Melhores cumprimentos Fábio Pedroso Front Oficcer Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
lovely property all recently renovated, very clean, central to everything in Obidos, good breakfast, very helpful & pleasant staff.
Séjour de 1 nuit en octobre 2019
Réponse de Fábio Pedroso le 18 oct. 2019
Dear Anonymous, Thank you for your kind review of the Pousada Castelo de Óbidos. I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Sincerely, Fábio Pedroso Front Oficcer Manager