Hotelresorts in Noordoost-Michigan

'Unfortunately, our stay was very disappointing. We ended up checking out two days early because of a change in our work schedule. I only requested a refund for the one unused night, and both Expedia and the front desk initially indicated that this should be possible, pending management approval. After a long process, management ultimately refused the refund. That was extremely frustrating and left a very poor impression. There were also several issues with the room and property. The jetted tub...

'I like that the room was clean enough, but it definitely wasn’t perfect. I like that you were able to keep it as cool as you liked it with the air conditioners. What I didn’t like was that my husband found out that you could purchase $100 gift certificate to use at the resort for $80 right after we checked in and we called straight down to the Front Desk about it and they would not honor it. Even though they had not offered it to us at the time of check-in. I thought that was pretty unfair.'