2/10 Horrible
Jessica
Voyage en famille
21 oct. 2025
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
BEWARE! DO NOT BOOK A ROOM WITH A JOINT/ADJOINING DOOR/ROOM OPTION IN THE ROOM! But should I have to even say that!?! I booked a room with my young daughter and her friend for one night to visit Busch Gardens. Upon our return after the park, we were able to hear light conversation from the adjoining room. Wasn't anything would couldn't deal with. I go to sleep & they stayed up. They wake me up to tell me that the adjoining room is very audible. Yup..moaning and all the noises associated with exactly what you think. How disgusting & horrible for anyone to have to hear so clearly, let alone these two young girls. I call the desk and was told they can make a phone call about it. Then we hear the phone ring like it was in our room. Quiet and then they just turn their TV on blast. Call again, same thing, nothing is being done. We barely slept and were supposed to go to the park again to enjoy the day. Check out was even more disgraceful. I was offered free breakfast(which was already included) with my stay and was told that more should have been done by the person that was working that night. She also stated that next time I should make sure not to book a room with an adjoining door. WHAT!?! Now that is my problem & I should have booked a room w/o one. I didn't have a choice of what room & would think that if you have this door in a room that there would be some type of appropriate install that would prevent this from being an issue. Definitely a HILTON Problem!
Jessica
Séjour de 1 nuit en octobre 2025