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Avis sur Motel 6 Newport, OR

2 out of 5
Motel 6 Newport, OR
2633 Se Pacific Way, Newport, OR

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 252 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 299 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 206 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 129 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 115 avis sur 1001." "

7,6/10

Propreté

7,8/10

Personnel et service

5,8/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

Pierre

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Propre
Séjour de 1 nuit en août 2022
Réponse de Brand Experience Team le 10 sept. 2022
Hi Pierre, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

10/10 Excellent

Sekton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 9 nuits en mai 2024
Réponse de Nancy Y. le 23 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Gabriel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Affordable rooms near points of interest and bridge
Séjour de 2 nuits en mai 2024
Réponse de Brand Experience Team le 15 mai 2024
Hi Gabriel, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 Excellent

Lyric

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay for one night - just wish my window wasn’t facing the wind and rain so I could have opened it more overnight. It got a bit warm in the night for my hot-blooded self. But everything was fine. Would have appreciated one more pillow but could have asked for one and didn’t.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 15 mai 2024
Hi Lyric, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

10/10 Excellent

Ben

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and adequate for the price in a nice beachside area. It was extremely helpful that they allowed checkin age of 18 as I reserved the hotel for my teenagers. One does not ever expect a 5 star hotel for Motel 6, but was safe, clean and organized. Will stay there again whenever I need a quick trip to the coast.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 15 mai 2024
Hi Ben, We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Natalie #Team6

10/10 Excellent

Jodi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location to the highway as well as amenities.
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Jodi,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

4/10 Médiocre

Anthony

Only two pillows on each bed which were in poor shape. Hardly had any blanket(very thin) coffee isn’t available until 7:00am.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 2 mai 2024
Hi Anthony,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Horrible

Phyllis

Voyage en groupe
Les points faibles : Équipements
It was so nasty, stinky, noisy that we did not stay there. I was horrified. I am 70 years old and never been to to such a nasty motel.You need to take it off your list. I asked the desk clerk if she could promise there are no bed bugs and she said “no”. It looked so much better online. We ended up staying at the Waldport Inn 20 miles south and my friend, Teresa had to pay for that. The desk clerk there said Motel 6 in Newport has a bad reputation, that should tell you something. Please give me a refund as I did not stay there.
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 24 avr. 2024
Hi Phyllis,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 Excellent

Justine A.

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was here for a celebration of life, the hotel was really accommodating with letting me in earlier than anticipated due to my situation. The staff is extremely friendly, great location. I would absolutely stay here again.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Tyson

Séjour de 1 nuit en avril 2024

2/10 Horrible

Richard

Les points faibles : Personnel et service
Paid in advance in full through Expedia for 3 nights. Phoned the hotel we needed to check in the next day instead as we were driving at night in hazardous weather. Hotel refused and hung up on my wife. We paid for our room in advance. What difference does it make? Stay away from this dump!
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 18 avr. 2024
Hi Richard,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 Bien

Jamie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms were pretty basic but very clean and there was even a fireplace! I couldn’t figure out how to work the thing of course but I also didn’t ask the front desk. The only complaint I have is the vending machine was out of order and the front desk closes at 10 pm so I wasn’t able to get a bottle of water. One other thing that was irritating (but wasn’t the property’s fault) is the people above us were stomping back and forth from 5:30 am until we left at 7:45 am.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 18 avr. 2024
Hi Jamie, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

4/10 Médiocre

Pamela

Voyage avec des animaux de compagnie
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The front desk person was very rude and unhelpful. The room needed updating. Neither of the faucets worked well. The safety latch on the door was broken. There was a large gap around the door admitting alot of light.
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 18 avr. 2024
Hi Pamela,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Atisha Ashlina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 3 nuits en mars 2024
Réponse de Brand Experience Team le 11 avr. 2024
Hi Atisha,Thank you for the amazing review! Maz K.#Team6

10/10 Excellent

ALICIA

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Great view, affordable, close to the beach!! Jacuzzi tub was a bonus!
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 11 avr. 2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Satisfaisant

Grant

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Great location within walking distance of the Hatfield Science Center, estuary trail, aquarium, and Rogue Brewery. The property was clearly aged but the room was clean and spacious. No coffee in the room. There was a coffee station in the lobby but I never saw any coffee there either. The TV didn’t have any inputs so bring your own computer and HDMI cord if you want to watch something. The fireplace also didn’t work. Linens were thin and sparse but at least the room was adequately warm. Overall, it’s far from luxury but it was affordable and I would stay there again.
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 11 avr. 2024
Hi Grant, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 Satisfaisant

Tonya

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Was charged more than Expedia price stated
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 3 avr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a converted upper end motel. Right next to the popular Russian River Brewery.
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 3 avr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Satisfaisant

Merisha

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
No cable and no discount and they knew it wouldn’t work
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 3 avr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Bed very comfortable. Nice balcony. Large room. Friendly staff. Like other motels- the shower head was too low, but the water pressure was good.
Séjour de 2 nuits en mars 2024
Réponse de Nancy Y. le 3 avr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Cynthia, Rochester

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 29 mars 2024
Hi Cynthia, Thank you for the 5-star rating!Natalie #Team6

8/10 Bien

Carrie

Séjour de 1 nuit en mars 2024

10/10 Excellent

Kathleen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love that it was so close to our event the Newport Seafood & Wine Festival
Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi Kathleen,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Bien

Jodi, Salem

Les points faibles : Équipements
It was perfect for a place to walk to the Seafood and Wine festival then crash for the night. Not super clean, no extras, typical Motel 6 but liked the entry to room in hallway inside, felt more secure.
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 6 mars 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bien

Lucy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent location.
We come every year for The Newport Seafood and Wine festival, first time staying at this hotel. Very convenient location, room was large and comfortable. Large mini fridge and microwave in room. Large counter and sitting area. We did have random people nocking at our door several times during the night and there was some drilling done in either an adjacent room or above us at 7am on a Saturday so our sleep was not restful. Only one luggage cart available for the whole hotel, we where able to use it checking in but checking out the cart was nowhere to be seen and I walked all 3 floors, parking lot and lobby looking for the cart. I know that there is coffee and tea available at the lobby but my preference would be to add a coffee maker in the rooms so people don’t have to change clothes just to get coffee. Only 2 bath towels available and they where small, so there should be 4 towels for a party of 2. There where no tissues in our room just and empty space for them. Front desk people and cleaning people where very pleasant and welcoming. Our stay might have not been perfect but we would definitely stay here again. Maybe next time will be better.
View from the entrance of the room.
King size bed, very comfortable
View from the window side towards the door with fridge and microwave on counter
Seating area
Séjour de 3 nuits en février 2024
Réponse de Nancy Y. le 6 mars 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Satisfaisant

Jennifer

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements
The room was not very clean. Minimally adequate in general but areas like corners were dirty. The furnishings were pretty beat up. Paint was chipped a lot. Not one piece of decor
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 6 mars 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Over used remote control for TV, no Kleenex in sink area holder.
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 6 mars 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice TV, lousy remote controller for TV.
Overall, a very nice accommodation. Our remote for the TV was very worn out (could not read command buttons) and as a result had to press ultra hard to make anything happen. No kleenex in the sink holder.
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 6 mars 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bien

Rob

Voyage en couple
Les points forts : Propreté et personnel et service
Older and outdated hotel. Beds weren’t overly comfortable unfortunately.
Séjour de 3 nuits en février 2024
Réponse de Nancy Y. le 6 mars 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Satisfaisant

Kathy

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2024
Réponse de Brand Experience Team le 7 mars 2024
Hi Kathy, Thank you for positively rating your stay!Natalie #Team6

8/10 Bien

Jose

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotels good
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 28 févr. 2024
Hi Jose,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Tammy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff
Staff makes the entire stay worth it. They were helpful and polite the entire time. When I called in advance with a question they were helpful. During our stay they were kind and polite. I even forgot my jacket and they called to inform me and helped with arrangements to return my items to me.
Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 28 févr. 2024
Hi Tammy,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Satisfaisant

Frieda

Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 8 mars 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Jim

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 8 mars 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Roselle

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place to stay when traveling to Newport!
The rooms were spacious, the staff was friendly, and my dogs were welcome!
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 28 févr. 2024
Hi RoselleWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

6/10 Satisfaisant

Johnathan

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
It Could Have Been…
I paid extra for a hot tub suite only to have ZERO hot water. The temperature of the water was barely even lukewarm. I contacted the front desk agent who assured me she would contact management, but nothing ever happened in response. I wanted to give a better review because the place was clean and comfortable, but a lack of customer service on the management’s part was mind blowing. When attempting to check out the following day the lobby was locked up at 8:15 and no one could be found. Even the elevator maintenance man couldn’t get assistance. I left my key cards in my room and tried several times to call to let them know, but never got an answer. The housekeeping staff did a good job, however management lacks the ability to ensure return guests with a complete absence of care.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 21 févr. 2024
Hi Johnathan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

4/10 Médiocre

Crissa

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Brand Experience Team le 23 févr. 2024
Hi Crissa,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Médiocre

bryan

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
we were in 202 and i swear there was a herd of elephants in 302. got us up every morning at 0630 tromping on our ceiling. i am not a well person and we went to coast for a quiet restful time. friday night they were tromping so loud you could not here the news on the tv. the lobby was locked and there was no broom in the room to beat on the ceiling to make them be quiet. went to the lobby saturday at 0700 and there was no one in the office to complain to. will not be staying there again
Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 21 févr. 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Roselle

Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 23 févr. 2024
Hi Roselle,Thank you for the amazing review! Maz K.#Team6

8/10 Bien

Kathleen

Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Price and convenience for cat owner
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Michael

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The price wasn't bad. Definitely need to get coffee in the rooms for the guests. And if they're going to make coffee for guests in the lobby it needs to be sooner than 7:00 in the morning. A lot of people get up earlier than that to go to work and do other things in the area to start their day and they have to go get coffee somewhere else.
Séjour de 3 nuits en janvier 2024
Réponse de Nancy Y. le 14 févr. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Horrible

Noelle

Voyage avec des animaux de compagnie
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ive stayed here numerous times without problem. This time, the lock on my door was broken. I asked for the lock to be repaired or another eoom with a working lock. The receptionist refused to move me. There were plenty of other rooms but none they said were comparable. And since I booked through expedia they said they couldnt help me. Im a female traveling alone and I told reception I did not feel safe without a working lock. She called her manager and he said to just refund my money. It was 8pm and I had no where else to sleep. The girl at reception said thats not her problem. It was either sleep in my car on the side of the road, drive around trying to find another hotel or just stay here with a chair to the door knob (which didnt even reach). I will NEVER stay here again.
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 14 févr. 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

ALICIA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 14 févr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Marina

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked the price and it was in good condition
Séjour de 1 nuit en février 2024

10/10 Excellent

Jessica

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Nancy Y. le 14 févr. 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Bien

Matt

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 7 févr. 2024
Hi Matt,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

james

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

Paul

Les points forts : Propreté
Simple and clean
Simple, pleasant room as expected. Most important, clean and functional.
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 30 janv. 2024
Hi Paul, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Satisfaisant

Michael

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Loved the view of the bridge/
Séjour de 1 nuit en janvier 2024

8/10 Bien

Sue

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024