4/10 – Matig
Rachael M.
14 jun 2024
Negatief: Netheid
Staying for one night
After booking I wrote to ask questions and even paid extra to check in early. Everything was great the was very responsive and very quick to respond up until 5 minutes before I checked it. We could not figure out the key pad and it locked us out. I tried calling the host 4 times and no answer. I messaged him 4 times no answer, we finally figured it out. We went it and the tv stands were very dusty and I thought this was odd since I had to paid an extra fee for early check in and I was told it was because it inconvenienced the cleaning staff. Then showering was an issue because the hot water didn’t work again messaged the host and no answer. So we all took a cold shower, then the internet kept going out and, it was advertised as a two bed room and pull out cot. The host did inform me of this as I was heading there, that the second room was not useable even though we paid for two bedrooms. The host connected me back about the water at 10 at night and then messaged me about leaving a five star review. When I tried to come to some kinda conclusion to these issues he questioned me about unrelated things. I wouldn’t stay again and would have loved to enjoy it but not with a cold shower and host who don’t communicate my whole stay.
Rachael M.
1 nacht verbleven in juni 2024