Thank you and we are very glad you enjoyed the views from our rooftop terrace - in the warmer months it becomes a very lovely bar - The Lookup.

Merci!! We are so happy to hear Kixby exceeded your expectations.

merci beaucoup pour cette merveilleuse critique!

We are very pleased to know you enjoyed your stay at Kixby.

Hello Jussara,We appreciate that you took time to share a rating, but since perfect is what we strive for we would also be very happy to address anything that did not meet your expectations. Please do reach out to us at Kixby directly.

We are happy to know you had a wonderful stay at Kixby, Mat, and hope you stay again next time you visit NYC.

Our staff are very pleased to know you particularly appreciated their warm welcome and efforts to make your stay memorable, and we all hope to see you again at Kixby.

We are so happy that you enjoyed the amazing view of the Empire State Building while you were our guest at Kixby. The hotel is perfectly located for theatre, shopping and easy access to public transportation to reach all of Manhattan. Merci!

That you for the thoughtful and detailed review and we are so pleased to know you thoroughly enjoyed your stay at Kixby. We do hope to welcome you again when you make a return visit to NYC.

Merci!! We are pleased to know you enjoyed your experience at Kixby and hope to have you stay again.

Thanks for sharing your positive rating of Kixby for other fellow travelers to see. We hope to see you again on your next trip to NYC.

Thank you for taking the time to write a review and let us know you were happy with your choice of Kixby for your NYC accommodations.

Thank you for sharing your comments on your recent stay at Kixby. Although our decor is not to your taste, we are glad you did enjoy the convenient location.

Merci! Thanks for the wonderful review and so glad you had a great stay.

We appreciate that you took the time to offer a review and let us know that even though you experienced a problem that required a room change, you liked the hotel and our central location and feel we remain a good value. We hope you will consider Kixby again when you visit New York City and give us the opportunity to provide an even better stay.

Our staff work hard to make sure guests have the best possible experience at Kixby and in NYC. Your kind words about their efforts, and about Inna in particular, will be shared with their manager.

We are pleased that you found Kixby conveniently located for your visit to NYC. We do typically need to ask guests to observe our standard check out time due to high occupancies but are concerned that you felt service was lacking as this is not the usual experience for our guests. Please contact us directly if you can share more details so we can improve and hopefully welcome you back on your next trip to New York.

Merci! Nous sommes heureux que vous ayez apprécié votre séjour à Kixby.

So glad you enjoyed your stay at Kixby and hope to see you again!

Thank you for sharing your feedback and for choosing Kixby.

Hello Nathalie, We are sorry that you had this issue during your stay. We appreciate your feedback. Thanks for staying with us.

Hello thibaut, Thanks for staying with us. We appreciate your feedback!

Thanks for the fab rating!

Thank you very much, Severine!

Bradley, we re sorry to hear you didn’t enjoy your stay. Our staff do their best to make guests feel welcome but it seems you were unhappy with several aspects of the hotel.

What a lovely and thoughtful review of your stay at Kixby and thank you for sharing your experience with fellow travelers.

Thank you for taking time to leave your review and share your experience at Kixby.

We are happy to learn you liked your room Maria, and we have our team checking that AC.

Thank you for your review Christina. We always appreciate hearing any comment about issues or concerns so we can improve the guest experience for everyone. The elevator reader is being checked by our service people. We are glad that you did enjoy your stay at Kixby.

We are very happy to see you had a great stay, Lars.

Thank you for taking time to leave a review, Nimita. It is lovely to hear you were totally happy with your choice of Kixby.

Miranda we appreciate your review and although you noted that Kixby is nice and sparkling clean we are sorry street noise was an issue. Guests who are sensitive to the hustle and bustle of NYC can always request inside rooms on higher floors. We will investigate the comment about night construction sounds - this isn’t permitted in the city and we are unaware of any properties on the street that are violating that restriction. We do hope you enjoyed seeing the city and getting around from our convenient location.

Thank you, Catherine. We hope you stay with us at Kixby again when you return to NYC.

We appreciate your kind comments about our staff and thank you for the recommendation- we hope you stay again on your next trip to NYC.

Alistair, thank you for sharing your experience at Kixby. We are so pleased that you enjoyed your stay and appreciate the mention of our terrific team of employees who make every effort to ensure our guests have a delightful visit.

It makes us happy to know you were pleased with our convenient location and amenities. Thank you for the review.

Thank you for the great rating - which means you had a great stay!

Thank you for the review June. Like most urban boutique hotels our room size varies, although most guests think them a good size for NYC. The type you reserved is our smallest accommodation - the King and QQ rooms are all larger and you might consider booking those if you prefer a very generous space.

We appreciate the review rating Paolo and are happy you enjoyed your stay.

We are happy to know you had a great stay at Kixby. Thanks for posting a review score.

Thank you for leaving a review Robin. We hope you return to stay with us again.

Jill, thank you for your review. We are pleased to see that you liked your room and enjoyed our central location.

We appreciate the review and recommendation, Karen, and we will look forward to seeing you again!

We are glad to hear that you enjoyed your stay at Kixby and had a chance to enjoy the rooftop bar which has just reopened for the season. Thank you for letting us know and we hope you stay again on your next visit to Manhattan.

Alfred, we are happy to know you enjoyed your stay at Kixby.

That comment makes our day, Ravier. We hope to see you again on your next visit to NYC.

Thank you for taking time to share a review of your stay at Kixby. We are very pleased to know you were happy that you selected our hotel for your visit to NYC.

Thank you.

Janine, we are sorry you had issues with the music volume and noise from other guests. We appreciate your comments and will use the information to ensure lobby music is kept at levels that will not affect guest experience.