2 piscines extérieures, parasols de plage, chaises longues
Vérifier la disponibilité

Avis sur CocoLaPalm Seaside Resort

3.5 out of 5
CocoLaPalm Seaside Resort
Norman Manley Boulevard, Negril, Westmoreland

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 706 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 224 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 38 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 19 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 1000." "

9,6/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Guylaine

Séjour de 9 nuits en mars 2023
Réponse de Coco Sales le 29 avr. 2023
Dear Guylaine,Thank you for choosing Coco!Regards

10/10 Excellent

Josée

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnel était impeccable. Toujours le sourire, très gentil et très serviable.
Séjour de 5 nuits en septembre 2022
Réponse de Coco Sales le 14 sept. 2022
Dear Josee,Thank you for the 5-star rating. We appreciate you highlighting that the staff was impeccable, always smiling, and very helpful.Thank you for choosing CocoLaPalm Hotel.Regards

10/10 Excellent

Frederic

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en juillet 2022

8/10 Bien

Karine

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel en général très gentil et serviable. Le site est beau et propre et les chambres sont bien. Seul bémol est que les photos ne sont pas représentatives des chambres standards qui sont dans une section moins agréable du resort et qui viennent dans balcon. J’ai du payer un extra de 20 US/nuit pour un balcon.
Séjour de 6 nuits en décembre 2021
Réponse de Coco Sales le 27 déc. 2021
Dear Karine, Thank you for taking the time to write a review of your stay. Sorry to hear that the photos were misleading. The standard room does not come with a patio/balcony. We appreciate you choosing CocoLaPalm Hotel. With thanks,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2020
Réponse de Coco Sales le 2 janv. 2021
Dear Anonymous, Happy New Year and thank you for your visit. Regards, Coco Sales

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 9 nuits en février 2020
Réponse de Coco Sales le 9 mars 2020
We are delighted that you enjoyed your time with us; our services and amenities here at CocoLaPalm. . We are looking forward in seeing you again. Thank you for your review.

10/10 Excellent

Anitha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is very friendly and helpful. Rooms are clean and comfortable. Beautiful beaches and location.
Séjour de 5 nuits en mai 2024

10/10 Excellent

Wanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Completely enjoyed our stay, only negative was room was not cleaned daily by 4pm- would think that this would be completed, especially in off season.
Séjour de 7 nuits en mai 2024

8/10 Bien

Fay

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Grounds are well maintained. Food could have been better.
Séjour de 9 nuits en mai 2024
Réponse de Coco Sales le 23 mai 2024
Dear Fay,Thank you for choosing CocoLaPalm Hotel. We appreciate your review and it will be shared with the team.With thanks

10/10 Excellent

michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spotty wi if was my only complaint. Otherwise well worth the price.
Séjour de 4 nuits en mai 2024
Réponse de Coco Sales le 23 mai 2024
Dear Michael,Thank you for choosing CocoLaPalm Hotel. We appreciate the 5-star rating.With thanks

8/10 Bien

John, wallingford

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Another great stay at Coco la palm . everything and everyone there was great . However the price of food and drink were off the chart high . I know prices have risen but these prices are a bit steep and off putting . We will still return but will probably eat at other locations because of these inflated prices .
Réponse de Coco Sales le 23 mai 2024
Dear John,Thank you for choosing CocoLaPalm Hotel. We appreciate your feedback and it will be shared with the team.With thanks

8/10 Bien

Hans-Linhard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very private on beach location and pleasant staff. Beach bar needs improvement’s
Séjour de 5 nuits en avril 2024
Réponse de Coco Sales le 23 mai 2024
Dear Hans-Linhard,Thank you for choosing CocoLaPalm Hotel. We appreciate your feedback.With thanks

10/10 Excellent

Alrica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Coco Sales le 23 mai 2024
Dear Alrica,Thank you for choosing CocoLaPalm Hotel. We appreciate the 5-star rating.With thanks

8/10 Bien

Zhenzhong

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a beautiful property with lots of trees and small roads along the white sand beach. Staff were very friendly. It's also an absolute pleasure to have breakfast by the beach. Not easy to find other restaurants nearby other than it's own restaurant. There is also limited things to do or see within a walking distance. But they do offer all kinds of tours.
Séjour de 1 nuit en mai 2024
Réponse de Coco Sales le 15 mai 2024
Good day,Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Georgia

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property is right on the beach. The rooms are outdated and the staff was NOT friendly. The amenities are limited
Séjour de 3 nuits en mai 2024
Réponse de Coco Sales le 15 mai 2024
good day,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Frieda

Voyage en groupe, Voyage en couple
Les points forts : Équipements
I visit Coco la palm at least once a year. It is my favorite resort in Negril. The comfort, food, people and good vibes will keep me coming back.
Séjour de 2 nuits en mai 2024
Réponse de Coco Sales le 15 mai 2024
Good day,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Anthony Augustine

Les points forts : Propreté
Séjour de 7 nuits en avril 2024
Réponse de Coco Sales le 15 mai 2024
Good day,Thanks for staying with us. We appreciate your feedback!

8/10 Bien

BEENA, KINGSTON

Voyage en famille
Les points forts : Propreté et personnel et service
1. What we liked: The bedrooms are very nice, beds comfortable. Very clean. The food is excellent, reasonably priced and delicious. The staff was very friendly, willing to assist with our requests. The beach facilities are plentiful and clean. 2. What we didn't like: the cats that are all over the property. Two of us are allergic to cats. My father is an asthmatic. The cats occupied the patio areas, we were not able to use it. The bathrooms are very dated and needs upgrading. Despite our dislikes, we will still return to this hotel.
Séjour de 4 nuits en mai 2024
Réponse de Coco Sales le 15 mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

justin

Séjour de 6 nuits en avril 2024
Réponse de Coco Sales le 23 mai 2024
Dear Justin,Thank you for choosing CocoLaPalm Hotel. We appreciate the 5-star rating.With thanks

10/10 Excellent

Elayne, Colorado Springs

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best. Beach. Ever. If you like lots of shade from almond trees and calm clear turquoise water.
Séjour de 8 nuits en avril 2024
Réponse de Coco Sales le 28 avr. 2024
Dear Elayne,Thank you for the 5-star rating. We appreciate you choosing to stay here.Best regards

10/10 Excellent

Pamela, Victoria

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are amazing!! Shout out to Dennis and Romaine at the beach bar!
Séjour de 8 nuits en avril 2024
Réponse de Coco Sales le 27 avr. 2024
Dear Pamela,Thank you for choosing to stay here at the CocoLaPalm Hotel. We appreciate the 5-star rating. This will be shared with the team.Regards

10/10 Excellent

Colette

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is very clean, the rooms were nice and spacious. We had the superior the first night with a nice patio and the next 8 we had a standard king. The beach was right outside the door. No balcony or patio but there is no bad locations we could see. The staff is friendly and accommodating. Plenty of options on where to lounge about or go for a walk to Margaritaville or hang at the beachside bars. We would recommend this property.
Séjour de 1 nuit en avril 2024
Réponse de Coco Sales le 27 avr. 2024
Dear Colette,Thank you for this great review of your recent stay with us. We appreciate the 5-star rating.Regards

10/10 Excellent

Michelle Lynn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First time here and it was great. We have always done all inclusive and this was our first not doing all inclusive and this hotel did not disappoint.
Séjour de 7 nuits en avril 2024
Réponse de Coco Sales le 27 avr. 2024
Dear Michelle Lynn,Thank you for choosing the CocoLaPalm Hotel.Regards

10/10 Excellent

Dawn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I will go back !!
Séjour de 7 nuits en avril 2024
Réponse de Coco Sales le 27 avr. 2024
Dear Dawn,Thank you for choosing the CocoLaPalm Hotel.Regards

8/10 Bien

Edward

Nice clean place with great staff and facility
Séjour de 7 nuits en avril 2024
Réponse de Coco Sales le 25 avr. 2024
Dear Edward,Thank you for choosing to stay here at the CocoLaPalm Hotel. We appreciate your feedback.With thanks

8/10 Bien

Lestevia

Voyage en famille
Les points forts : Équipements
The staff was helpful and friendly
Séjour de 4 nuits en avril 2024
Réponse de Coco Sales le 24 avr. 2024
Dear Lestevia,Thank you for choosing CocoLaPalm Hotel. We appreciate your review.Regards

6/10 Satisfaisant

Ada C.

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I paid $209 CAD for a four star all-inclusive stay at CocoLaPalm, Negril, Jamaica, check-in April 10, check-out April 11. I was "expecting" buffet included for all the meals.The front-desk wasn't nice to me about this, and I had to clarify with him that I paid $209 for an all-inclusive. Only my breakfest entree was included. I was sad. I rate cleanliness 5/5; staff & service 2/5; property condition & facilities 4/5; area around the property 4/5. Overall,I rate 3/5 because of the misleading all-inclusive advertisement and the front-desk.
Séjour de 1 nuit en avril 2024
Réponse de Coco Sales le 23 avr. 2024
Dear Ada C,Thank you for your review. We are not an all-inclusive and have never advertised that we are. I am sorry to hear that you thought that you had paid for an all-inclusive. The room comes with a continental breakfast daily. Your feedback is very important to us and will be shared with the team.With thanks

10/10 Excellent

Melissa

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our second stay at CocoLaPalm. We originally stayed as a couple in April, 2023 and had a wonderful vacation. The property is well managed and clean. Staff are absolutely incredible. When my husband asked about having a special dessert (Toto!) prepared for my birthday, they arranged to make it happen on site. We return for our second stay this year in March, 2024, bringing our 7 and 5 year old children along. We were a little apprehensive about doing so as we did not want to ruin the chill vibe for others on the beach but the kids were welcomed with open arms and they loved CocoLaPalm. Prior to our most recent visit, my daughter had a serious medical concern which required some accommodation to our room assignment. I reached out to the reception who were responsive and professional in managing the request. Upon arrival, everything had been arranged to ensure that her medical needs were respected. We absolutely love this gem of a place. It is much more than a hotel, it is a place to make memories and the people are simply outstanding. Many thanks to everyone who made our vacation outstanding! See you all next year!
Séjour de 3 nuits en mars 2024
Réponse de Coco Sales le 21 avr. 2024
Dear Melissa,Thank you for this amazing review. We are thrilled that you and your family had an amazing time. Your review will be shared with the team.Thank you for choosing the CocoLaPalm Hotel.With thanks

10/10 Excellent

Marie Annick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
A wonderful place to be staff go out of there way for your convenience. The grounds and very well taken care of.
Séjour de 7 nuits en avril 2024
Réponse de Coco Sales le 19 avr. 2024
Dear Marie,Thank you for choosing CocoLaPalm Hotel. We appreciate your feedback.Regards

10/10 Excellent

Falco

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay would come again
Séjour de 2 nuits en avril 2024
Réponse de Coco Sales le 17 avr. 2024
Dear Falco,Thank you for the 5-star rating. We appreciate you choosing CocoLaPalm Hotel.Regards

8/10 Bien

Terrace

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Beautiful beach front property. Staff was great except during check in as there was an issue that eventually got taken care of but the front desk staff (Hixror) was a bit pushy and didn’t really exhibit proper customer service. But over all great place that was our 5 time there and that mishap will not deter us from going back.
Séjour de 6 nuits en avril 2024
Réponse de Coco Sales le 16 avr. 2024
Dear Terrace,Thank you for choosing to stay here at the CocoLaPalm Hotel. We appreciate you taking the time to write this review and it will be shared with the team.Regards

8/10 Bien

Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beach front
Séjour de 7 nuits en avril 2024
Réponse de Coco Sales le 16 avr. 2024
Dear Ann,Thank you for choosing CocoLaPalm Hotel.Regards

8/10 Bien

Eugene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 10 nuits en avril 2024
Réponse de Coco Sales le 17 avr. 2024
Dear Eugene,Thank you for choosing CocoLaPalm Hotel.Regards

10/10 Excellent

Charley

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is simply amazing. Clean, lovely polite staff, excellent food and the icing on the cake... The beach.
Séjour de 4 nuits en avril 2024
Réponse de Coco Sales le 15 avr. 2024
Dear Charley,Thank you for choosing to stay here at the CocoLaPalm Hotel. Appreciate this amazing review and the 5-star rating.With thanks,

10/10 Excellent

Stacey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I always felt safe and the location is perfect.
Séjour de 9 nuits en avril 2024
Réponse de Coco Sales le 14 avr. 2024
Dear Stacey,Thank you for choosing the CocoLaPalm Hotel.Regards

10/10 Excellent

Connie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is centrally located on 7 mile beach with many options up the beach for bars and grills. The staff at Coco's are friendly, with fantastic drink and food options at both restaurants on the property. The grounds are clean with a beautiful beach and pool areas.
Séjour de 9 nuits en avril 2024
Réponse de Coco Sales le 14 avr. 2024
Dear Connie,We appreciate your review of your recent stay with us. Thank you for choosing Coco!With thanks

10/10 Excellent

Rodney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have been to Jamaica 5 times and normally we would stay at a BIG all inclusive resort but for some reason I saw this place and decided to give it a chance. From now on and starting with this upcoming fall, we will be staying at the Coco la palm. This rual enchanted cottage right on the beach was everything we had hope for. From the bar and grill to the breakfast and evening dining was nothing short of spectacular. Every single worker at this establishment, were some of the kindest and polite people I’ve ever met. Special recognition to all the maintenance workers, all the servers, From the front desk to the life guards, I felt more comfortable here than I do at home.
Séjour de 5 nuits en avril 2024
Réponse de Coco Sales le 14 avr. 2024
Dear Rodney,Thank you for taking the time to write this excellent review. We appreciate the 5-star rating and it will be shared with the team.We appreciate you choosing to stay here at the CocoLaPalm Hotel.Regards

10/10 Excellent

Aaron

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a wonderful spot in Negril. The location on the beach is fantastic. Right in the middle of the best strip of the beach. The property is small and quaint. The garden paths are lush and beautiful. The room was spacious and clean. The grounds are well staffed and maintained. Good value breakfast included. Paddle boards available for free for guests which was a plus. Lots of beach chairs under the shade of some beautiful big trees. Great value for the price point all around.
Séjour de 4 nuits en avril 2024
Réponse de Coco Sales le 14 avr. 2024
Dear Aaron,Thank you for this amazing review. This will be shared with the team. Thank you for choosing the CocoLaPalm Hotel.With thanks

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic place in a great location!
Séjour de 6 nuits en avril 2024
Réponse de Coco Sales le 14 avr. 2024
Dear Thomas,Thank you for the 5-star rating. We appreciate your review.Regards

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 14 nuits en mars 2024
Réponse de Coco Sales le 15 avr. 2024
Dear Lisa,Thank you for choosing the CocoLaPalm Hotel.Regards

10/10 Excellent

Michelle

Séjour de 7 nuits en mars 2024
Réponse de Coco Sales le 14 avr. 2024
Dear Michelle,Thank you for choosing the CocoLaPalm Hotel.Regards

8/10 Bien

Sara

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Some of the staff weren’t very friendly but overall had a nice time. The bugs on the beach were nasty and I came home with legs full of bites. Some warnings about the types of biting bugs and how to prevent behind eaten alive would have been nice.
Séjour de 5 nuits en avril 2024
Réponse de Coco Sales le 12 avr. 2024
Dear Sara,Thank you for taking the time to write this review. We are sorry to hear that some of the staff were not friendly; this is not our standard and this will be shared with the team.Regards

8/10 Bien

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Coco Sales le 12 avr. 2024
Dear Stephen,Thank you for choosing CocoLaPalm Hotel.Regards

10/10 Excellent

Robert Owen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The palm trees ,tropical plants around the beautiful pool & large hot tub along with a spectacular beach ,great food & staff make Cocolapalm a unique place>
Séjour de 7 nuits en avril 2024
Réponse de Coco Sales le 12 avr. 2024
Dear Robert,Thank you for the 5-star rating. Appreciate your review.Regards

8/10 Bien

Diana, Toronto

Les points forts : Propreté et personnel et service
Quaint and close to beach and staff
Séjour de 12 nuits en mars 2024
Réponse de Coco Sales le 9 avr. 2024
Dear Diana,Thank you for taking the time to write this review. We appreciate you choosing to stay here at the CocoLaPalm Hotel.Regards

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Coco Sales le 9 avr. 2024
Dear Debra,Thank you for choosing the CocoLaPalm Hotel. We appreciate the 5-star rating.Regards

8/10 Bien

Anke

Les points forts : Propreté et personnel et service
Réponse de Coco Sales le 6 avr. 2024
Dear Anke,Thank you for choosing the CocoLaPalm Hotel.With thanks

10/10 Excellent

Christopher

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff, clean property good food wonderful beach
Séjour de 7 nuits en mars 2024
Réponse de Coco Sales le 5 avr. 2024
Dear Christopher,Thank you for choosing CocoLaPalm Hotel. We appreciate you taking the time to write this review.Regards

10/10 Excellent

Karen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great central location on the beach. Staff are all very helpful.
Séjour de 7 nuits en mars 2024
Réponse de Coco Sales le 2 avr. 2024
Dear Karen,Thank you for the 5-star rating. We appreciate you choosing the CocoLaPalm Hotel.Regards

8/10 Bien

Barbara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coco is always our go to. There are lots of repeat customers which makes it busy at times. For first timers, it can be a luttle confusing in figuring out the beach chairs and towels and the whole beach vibe. I would suggest to Coco is upon checkin, they explain a little more of where things are and how things work on the beach.
Séjour de 15 nuits en mars 2024
Réponse de Coco Sales le 1 avr. 2024
Good day Barbara,Thank you for taking the time to write this review. We appreciate your suggestion and will share it with the team.Regards