Piscine extérieure, chaises longues

Avis sur The Beach Apartments

3.5 out of 5
The Beach Apartments
249/15 Lewis Place (Beach Road), Negombo

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 63 avis sur 154." "
Note des voyageurs de 8 (Bien), d’après 55 avis sur 154." "
Note des voyageurs de 6 (Satisfaisant), d’après 23 avis sur 154." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 154." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 154." "

8,6/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Julien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
2eme sejour et toujours parfait merci
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Julien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bien situé et tout confort
Tres bel appartement bien equipé et propre et confortable bien situé au bord de plage avec de nombreux restaurants a quelques centaines de metres. Seul petit reproche: Matelas un trop mou a mon gout
Séjour de 4 nuits en janvier 2024

8/10 Bien

MICHEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Très bon hôtel d'un très bon rapport qualité. Grande suite au bord de la plage.
Séjour de 1 nuit en août 2019
Réponse de The Beach le 17 août 2019
Dear Michel, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. Looking Forward to have another chance to serve you better at your next arrival.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2018

6/10 Satisfaisant

Thomas

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Average
We stayed one night and this hotel was not meeting the expectations. The location is good and the suite was big (+view on the beach) but it was not enough: - Waited from 11am to 2pm before being able to check in. - the swimming pool and the shared restrooms were not clean. Then note that the hotel is offering a ride (car) from/to the airport for 25 USD when you can have a tuktuk for 5 USD. Bit disapointed

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
very good hotel and good quality price ... the only disapointement is breakfast very expensive , better go to sea joy restaurant 3 times cheaper .. also the transport to airport is not included if you book via expedia... just take tuk tuk on the street 800 roupaih only

4/10 Médiocre

michel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
L'hotel pourrait être exceptionnel... L'entretien n'est pas à la hauteur, la plage est sale et le personnel est au mieux limite...

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved our stay here. The staff were friendly, the place clean and aircon and fans worked well. Great view of beach from our room.
Séjour de 2 nuits en mai 2024

8/10 Bien

Catalina Ioana

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No bar or restaurant at property , rest is fine
Séjour de 9 nuits en mars 2024

10/10 Excellent

Trish

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and facilities
Séjour de 3 nuits en avril 2024

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect stay for our last two nights on holiday. Staff soo friendly and welcoming and helpful. Rooms amazing with great view and 2 aircon units. Perfect location for the airport transfer which hotel provides for a small fee. Highly recommend. Just note there is no food or drink sold on the property but dining options are endless just outside on the Main Street all walkable
Séjour de 2 nuits en mars 2024

10/10 Excellent

Krystle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, beautiful views of the beach. The staff were always so polite and helpful. My only other comment is on the slight lack of cooking utensils but with the amount of restaurants nearby we hardly used the kitchen anyway :) the apartments are a lovely size and very comfortable. Would love to stay here again
Séjour de 11 nuits en février 2024

8/10 Bien

Udo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The apartment was very spacious with 2 well-functioning AC´s, washing machine, microwave, refrigerator and many other equipment. Everything in perfect, well-functioning condition. I really enjoyed my 9 day stay. The beach is right in front of the building, When I´m back in Negombo, I´ll stay here again.
Séjour de 9 nuits en février 2024

8/10 Bien

Abilasha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
I would have preferred if there for more dining options or even a vending machine in the property. I had to go Out of the building to get something to drink. It would have been nice if they had it in the property!
Séjour de 1 nuit en février 2024

4/10 Médiocre

Lukas

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en janvier 2024

6/10 Satisfaisant

Dyllon

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The beach residence is great in terms of price and location, the staff were friendly and it’s close to some great cafes and restaurants. The rooms are presentable but quite dirty. Everything needs a good scrub. Linens and towels and sofas had lots of stains and the lampshades were mouldy. It wouldn’t take much to get this hotel back on track, there is also a great rooftop restaurant but it seems to have closed.

8/10 Bien

Kyra

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Ray le 15 déc. 2023
Thank you Kyra for your feedback and glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very big appartment in negombo with sea views,manager nasmeer very helpful,lovely clean swimming pool,and on the beach.
Séjour de 7 nuits en novembre 2023
Réponse de Ray le 15 déc. 2023
Thank you Michael for the 10/10 rating and we are very happy you enjoyed your stay and the staff. Hope to see you again soon.

10/10 Excellent

Daniel

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Dank seiner Lage, direkt am schönsten Strand von Mirissa, mein Lieblingshotel. Die Zimmer sind einfach aber ziemlich sauber. Das Personal ist sehr nett. Essen ist gut, man kann aber sicherlich besser essen in Mirissa.
Séjour de 1 nuit en novembre 2023

8/10 Bien

ernst

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Die Lage ist toll.Alles in der Nähe.Grosse Zimmer Balkon Küche.AC.Service Roomboys könnte besser sein.Immer wieder nachfragen für Wasser und mehr.Der Preis ok.Hätte ich vor Ort gebucht ,die hälfte Billiger.
Séjour de 7 nuits en novembre 2023
Réponse de Ray le 15 déc. 2023
Thank you Ernst for your lovely feedback and glad you enjoyed our large apartments and the facilities. Hope to host you again in the near future.

10/10 Excellent

The

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an incredible hotel apartment facility right on the beach with large decks. Has kitchen complete with everything including a washing machine for laundry. You simply cannot find a better place in Negombo Beach to stay.
Séjour de 12 nuits en novembre 2023
Réponse de Ray le 15 déc. 2023
Thank you so much for your 5* rating and we are thrilled to note that you enjoyed all the facilities. Await to see you again soon.

10/10 Excellent

The

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful. Great pool rooms kitchen all ggod
Séjour de 14 nuits en octobre 2023
Réponse de Ray le 15 déc. 2023
Thank you so much for your 5* stay and rating and hope to see you soon.

8/10 Bien

Namesha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay
Séjour de 2 nuits en octobre 2023
Réponse de Ray le 15 déc. 2023
Thank you Namesha and look forward to having you again with us.

10/10 Excellent

Godwin, Porirua

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manager Naseem was exceptionally excellent - caring and made us feel at home at the Beach Apartments. We also enjoyed sightseeing around the Negombo area including the lagoon which is close to the Beach Apartments.
Séjour de 1 nuit en septembre 2023
Réponse de Ray le 15 déc. 2023
Thank you for your kind words! We're thrilled to hear that Manager Naseem made your stay exceptional and that you enjoyed exploring the Negombo area. We look forward to welcoming you back at the Beach Apartments.

10/10 Excellent

Surrander

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean apartment in a beautiful and scenic location. View of the sea from the balcony was awesome. Very well kept except a musty smell when I walked into the apartment due to non usage I think. But the rooms were spotless and bathroom extremely clean
Séjour de 1 nuit en septembre 2023
Réponse de Ray le 15 déc. 2023
Thank you for your kind review! We appreciate your feedback and are delighted to hear that you enjoyed the cleanliness, scenic location, and the awesome sea view from the balcony. We apologize for any musty smell upon entry; we'll address that promptly. We're thrilled that the rooms and bathroom met your expectations. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

THOMAS

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I am a business traveller through out Asia and I stay at this hotel on every trip to Sri Lanka. On the beach with great balcony and swim pool it has everything. Spacious rooms with a complete kitchen I can cook meals in and it has a washer and dryer for doing my own laundry. The internet service which is important is exceptional. It is my home away from home when in Sri Lanka. From the manager down to the security guards just great helpful staff and restaurants and coffee shops are all within walking distance.I travel frequently and this is the first review I have given that absolutely has no negatives. Its is simply one of the best run establishments I have stayed in during my travels.
Séjour de 10 nuits en août 2023

6/10 Satisfaisant

Shahudha

Voyage en famille
Les points forts : Propreté et personnel et service
I booked seeing the roof top restaurant but when arried the restaurant was closed. Should say in advance if the restaurant was closed. This was an inconvenient. There was a church next to the property it was noisy.
Séjour de 2 nuits en juillet 2023
Réponse de Ray le 15 déc. 2023
Thank you for sharing your feedback. We apologise for any inconvenience caused by the closure of our rooftop restaurant during your stay. BUT, we do not list anywhere that we have a restaurant. As post COVID we reopened as a serviced apartment and thus did not reopen the restaurant, We regret any disturbance from the nearby church and hope you still enjoyed your time at the Beach Apartments in Negombo.

2/10 Horrible

Joseph

Séjour de 2 nuits en juillet 2023
Réponse de Ray le 15 déc. 2023
Sorry to see you were not happy, but we are a little helpless to rectify things as you have not given any details plus we didn't note any issues on your checkout.

10/10 Excellent

THOMAS

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A wonderful property on the beach with two separate balconies and views of the sea. Great living room; bedroom and kitchen. Security and staff were absolutely first rate. One of the best stays I have enjoyed.
Séjour de 10 nuits en avril 2023
Réponse de Ray le 15 déc. 2023
Thank you so much for taking the time to share your delightful experience at our beach apartments in Negombo! We're thrilled to hear that you enjoyed the stunning sea views from the two separate balconies, the spacious living room, bedroom, and well-equipped kitchen. It's fantastic to know that our dedicated security and staff contributed to making your stay one of the best you've ever had.We look forward to welcoming you back for another memorable stay in the near future.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2020

10/10 Excellent

Malene

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We stayed 4 friends in the suite with 2 rooms. It was so nice to be able to cook our own food after a month as backpackers :)) The service was great, and we got everything we asked for. The beds were comfortable and the food in the restaurant was great!
Séjour de 3 nuits en mars 2020
Réponse de Ray le 15 déc. 2023
Dear Malene,Thank you so much for taking the time to share your experience at our Beach Apartments in Negombo! We're thrilled to hear that you and your friends enjoyed your stay in the suite with two rooms. It warms our hearts to know that you appreciated the opportunity to cook your own meals and found the service to be great. We're delighted that we could meet your requests, and it's fantastic to hear that you found the beds comfortable and enjoyed the delicious food in our restaurant. We truly value your feedback and hope to welcome you back for more memorable moments in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2020

10/10 Excellent

Greger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trevligt
Ett litet trevligt hotell vid stranden i Negombo. Bra frukost och liten fin pool. Mycket bra personal. Nära gatan där det finns många bra restauranger och små affärer.
Séjour de 1 nuit en janvier 2020
Réponse de The Beach le 4 févr. 2020
Dear Greger, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. Majority of guests choose our property as of our special geographical location by the Negombo coastal area. The Beach All Suite always offer friendly, loyal service for our clientele. Finally looking forward to have another chance to offer another delighted service at your next arrival.

8/10 Bien

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bra hotell relativt nära flygplatsen
Bra hotell för övernattning inför tidig flygresa. 30 minuter till Colombo flygplats. Trevligt poolområde och nära stranden. Stranden har dock förbättringspotential. Stora rum och trevlig personal.
Séjour de 1 nuit en janvier 2020
Réponse de The Beach le 4 févr. 2020
Dear Peter, We are happy to hear your star comments on The Beach All Suite Hotel. Further we are glad to extend our great hospitality and happy for sharing among Expedia followers. Last but not least we are looking forward to have another golden opportunity to deliver a delighted service at your next arrival.

10/10 Excellent

Magnus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sista nätterna på Sri Lanka
Fantastiskt bra hotell med rejält stora och lyxiga rum. Personalen var mycket hjälpsam. Checkade ut på förmiddan och vi stannade hela dagen ändå på hotellet för att bada o käka. När vi skulle ge oss av på kvällen, så hade de lyckats fixa ett nytt rum till oss . Valde att stanna en natt extra.
Séjour de 1 nuit en janvier 2020
Réponse de The Beach le 14 janv. 2020
Dear Magnus, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. Last but not least thank you for recommending us among Expedia followers and looking forward to have another chance to deliver a delight service at your next arrival.

8/10 Bien

Sumio

Voyage en famille
Les points forts : Personnel et service
very kind staff
It is not a gorgeous hotel. But hotel staff is very kind. Food is nice. They don’t have alcohol license. We should buy ourselves if we want. I had to leave before breakfast time and they prepared packed breakfast for us.
Séjour de 1 nuit en décembre 2019
Réponse de The Beach le 8 janv. 2020
Dear Sumio, We are happy to hear your star comments on The Beach All Suite Hotel. It is a matter of fact that we do offer an outstanding service for guest satisfaction and in return we receive good comments by our loyal customers. Even though we do not sell liqueur at the premise, there are lot of liqueur outlets at an easy access. Finally looking forward to have another chance to deliver a delighted service at your next arrival.

6/10 Satisfaisant

Martin

Voyage en famille
Les points forts : Personnel et service
Service was excellent. The general standard of the hotel was barely 4*. Breakfast was a standard English serving or a Sri Lankan variant, but no buffet. The room was not soundproof, but rather the opposite as the bathrooms acted as amplifiers to surrounding noise. The hotel is located next to a church and as we stayed for Christmas it was impossile to sleep for more than 4-5 hours since the sounds from midnight mass and Christmas Day morning mass were very high.
Séjour de 1 nuit en décembre 2019
Réponse de beach le 7 janv. 2020
Dear Martin, First of all we appreciate your valuable time to review us on Expedia. We promised to convey your issue related the Church noise to top management for further consideration. Last but not least looking forward to have another chance to deliver a memorable service at your next arrival

6/10 Satisfaisant

Caroline

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Var besviken på gymmet. Fanns endast konditionsmaskiner och inga vikter.
Séjour de 2 nuits en novembre 2019
Réponse de The Beach le 17 nov. 2019
Dear Caroline, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. We do apologize for the inconvenience related the WIFI issue and promised to offer a smooth WIFI connection and delighted service at your next arrival.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2019
Réponse de The Beach le 14 oct. 2019
Dear Sir/Madam, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. Finally looking forward to have another chance to offer a memorable service at your next arrival.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good position. Easy to find. Good after a lonf night flight.
Séjour de 1 nuit en juillet 2019
Réponse de The Beach le 31 juil. 2019
Dear Sir, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. Looking forward to offer another memorable service at your next arrival.

8/10 Bien

Xaver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Schönes Hotel mit gutem Preis Leistungs Verhältnis
Sehr schönes Hotel an guter Lage schöner Pool und gute Küche. Sehr nahe an der Beach. Sehr freundliches Personal Zimmer sauber, Aircondition und auch W-Lan funktionierte einwandfrei. Die Zimmer sind wirklich sehr gross und mit Küche ausgestattet. Zimmer und Badezimmer grosszügig und schön. Swimming Pool sauber und man erhält sofort Badetücher und genügend Liegestühle. Preis Leistung stimmet Nahe bei der Strasse um ein Taxi zu finden und doch ruhig. Wir hatten nie das Gefühl von Unsicherheit weder im Hotel noch bei den Reisen im Land. Besuche es gerne wieder.
Séjour de 2 nuits en mai 2019
Réponse de The Beach le 14 juin 2019
Dear Xaver, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. As we move on to your review it is precise and clear that you were happy with our apartment structured Suites and our special geographical location. In addition it is our understanding that you were extremely happy with our apartment facilities and comfort. As a star Boutique property we do maintain our pool with high standard in order to create a comfortable relaxed place for our loyal customers. Further our sunbeds offer a heaven on earth atmosphere with the fresh towels provide by the reception on guest demand. Most importantly we secure a safe environment within the premise for our valuable guests. Finally we are looking forward to have another chance to serve you better during your next arrival.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr nettes Personal. Sehr schöne, grosse und saubere Zimmer.
Séjour de 10 nuits en avril 2019
Réponse de The Beach le 17 mai 2019
Dear Sir/Madam, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. As per your review it is true that we provide spacious comfortable apartment structured rooms with maximum comfort and relaxation for guest convenience. In fact our friendly service crew are very attentive in terms of guest requirements for efficient and effective manner. Finally looking forward to have another chance to offer a remarkable service at The Beach All Suite Hotel.

8/10 Bien

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spacious suite
Room was huge with a fantastic view of the beach, very convenient to walk around the area. Staff were friendly and stayed up late to meet us for a 1am Check-in
Séjour de 2 nuits en avril 2019
Réponse de Beach le 25 avr. 2019
Dear Linda, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. As you mentioned we are marketing spacious luxury apartments with fantastic beach front view balconies. Our front desk reception is on duty shift basis for twenty four hours for guest convenience. Finally we are enthusiastic and diligent to grab another opportunity to extend our great hospitality at your next arrival.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2019
Réponse de Beach le 25 avr. 2019
Dear Sir/Madam, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. We are eagerly looking forward to have another chance to serve better at your next arrival.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Die riesigen Suiten sind großartig. Lage am Strand ist auch super.
Séjour de 1 nuit en mars 2019
Réponse de All Suite le 5 avr. 2019
Dear Sir/Madam, First of all it is our great pride to hear your star comments on The Beach All Suite Hotel. We offer a Suite room concept to our valuable clients for their ultimate relaxation and comfort. Further they are very spacious in size and have the great views of the Indian Ocean from the end Suite Balconies. Finally we are eagerly looking forward to grab another chance to serve you better at your next arrival.

8/10 Bien

DFM

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Spacious room. Closeness to ocean. Flexible staff.
Séjour de 1 nuit en mars 2019
Réponse de All Suite le 30 avr. 2019
Dear Sir/Madam, We are happy to hear good review based on your stay at The Beach All Suite Hotel. It is a fact we offer Suite rooms to our valuable clients with maximum space, comfort, and the direct beach view by the balconies. Further our staff is very flexible it terms of guest responding guest demands most promptly and accurately. Finally do expect another chance to extend our great hospitality at your next arrival.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2019
Réponse de All Suite le 5 avr. 2019
Dear Sir/Madam, At the inception we are thrilled to hear your star rating based on the vacation at The Beach All Suite Hotel. We promised to convey your review with our staff for their dedicated service and it will be a massive reward for them. Finally we do expect another chance to deliver a quality service during your next arrival.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en février 2019
Réponse de All Suite le 5 avr. 2019
Dear Sir/Madam, First of all we are extremely happy to see your star review on The Beach All Suite Hotel. It is a fact that you were very happy in terms of our service delivery and we are eagerly looking forward to have another opportunity to extend a quality service at your next arrival.

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en février 2019
Réponse de All Suite le 5 avr. 2019
Dear Sir/Madam, We are so grateful for your valuable time to review us on Expedia. It is not clear on what ground you were rated us 1 out of five. However we are extremely happy to get feedback based on guest stay with us to correct our mistakes and deliver a quality service to our customers. Therefore feel free to comment your review for a better service delivery. Finally looking forward to have another chance serve you better in the future.

4/10 Médiocre

Janasri/Jana

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We booked this hotel for 3 nights and already paid in full, but after arriving realized that place was not up to standards as it was advertised on internet. The staff was friendly, but not efficient in communication also they did not had enough staff. Lobby looked run down, not pleasant, we were not comfortable to eat at this place because restaurant area did not looked cleaned (due to having children, food safety and safety of our children was our first priority). Rooms looked ok and spacious, but swimming pool area was not cleaned. Our family had to looked for another place to stay as soon as possible and luckily found Jetwing Beach Hotel to check in. I will definitely not recommend this hotel to families with children.
Séjour de 3 nuits en janvier 2019
Réponse de Neel le 21 févr. 2019
Dear Janasri, First of all we accept our compliments for your valuable time taken to review us on Expedia. This is to acknowledge you that as per our records you were not physically checked in or used none of the Hotel facilities at all. Moreover visited the Hotel late in the evening when it was dark and made the judgement without having proper investigation is completely unethical. Nonetheless it is the guests’ prime responsibility to have a proper research before make any booking. Finally we would like to invite you to experience the great hospitality with relaxed and comfortable atmosphere at The Beach All Suite Hotel when you visit Sri Lanka next time.