Dear Carine,Thank you very much for your feedback. We are pleased that you enjoyed the beautiful view of the sea and the bay, the breakfast service and our staff professionalism. We hope to see you again soon for another pleasant experience at our hotel. Thank you again for staying with us!Guest Service Representative

Buongiorno Boucher!!Thanks a lot for your comment! We are very happy to have satisfied all your expectations. We work hard every day to make your stays unforgettable.We will be more than happy to see you again as soon as possibile!Warm Regards

Dear Pascal,Thank you so much for choosing our hotel and sharing this wonderful feedback with the entire community!Your compliments for our amazing staff, rest assured that your review will be shared with the entire team as it will be a joy to read it. They always do their best to make sure that our guests live an amazing experience, and it is a reward to receive your feedback.Faithfully,

Dear Fahd,Thank you so much for taking your time to share your feedback. We are very happy you appreciated our staff'courtesy and hospitality but we are deeply sorry to read that your experience was not up to your expectations. Providing the highest level of service is one of our top priorities and we apologize if we shortfallen you. In regard to the pool facility, we kindly would like to outline that our sea water pool, designed by the famous architect Gio Ponti, with limited seats, requires an entrance fee and a mandatory reservation, as mentioned on all our booking platforms, we are sorry you only learned at arrival. We are glad to inform you that all your comments have been shared with the management and we invite you to contact us for any further explanation nor assistance.We sincerely hope to have an other chance to welcome you, regain your trust and offer you a memorable stay. At your service,

Dear Anne-sophie,Thank you for staying with us and for taking the time to share your feedback.It is a great pleasure for us to read that you had a very pleasant experience We look forward to welcome you back soon,

Dear Nathalie,Thank you for taking your time to share your personal comment for your recent visit at the Royal Continental Hotel in Naples. We are sad to read that you did not fully enjoy your stay with us as it is always our aim to go above and beyond to make memorable our Guest'stays. We would like to point out that certain services are included in all room's bookings, such as the complimentary breakfast, others, like parking, pool, bar, rewstaurant etc requires a supplement or reservation. We, nevertheless, thank you for sharing your personal opinion regarding the pricing that will be evaluated but please feel free to personally contact us for any further assistance as we are glad to know more to do our best to serve all our guest's needs and expectations.At your service,

Dear Utente web, First of all, I would like to thank You for choosing the Royal Continental Hotel in occasion of your recent stay in Naples. We are glad we met your expectation of service and professionalism but we want to reassure you that the cleanliness of our rooms and public areas has a strict procedure and this was a very isolate episode, please accept opur apologies. As for our eco-sustainability policy some of the in-room amenities are made by recycible material and on request, we are happy to satisfay all our guests requests.Hope to have another opportunity to welcome you back and offer an outstanding stay. Your sincerely,

Dear Raymond,Thank you so much for choosing to stay with us at royal Contnental Hotel and for taking the time to leave your review. We are so pleased to hear you had a lovely time with us – We very much hope to welcome you back soon again.Sincerely,

Dear ArnaudOn behalf of the entire team of Royal Continental Hotel in Naples, Thank you for such a beautiful review!We are so glad to know that you enjoyed very much you stay whit us and that you felt welcomed and happy throughout the entire stay.We truly hope to have the opportunity to welcoming you soon back in Naples,Sincerely,

Dear Jean Pierre,Thank you so much for choosing once again to stay with us at Royal Continental Hotel and for taking the time to leave your review.We are so pleased to hear you had a lovely time with us!We very much hope to welcome you soon back again and offer a memorable stay.Sincerely,

Dear Pierre,Thank you so much for choosing to stay with us at royal Continental Hotel and for taking the time to leave your review. We are so pleased to hear you had a lovely time with us – We very much hope to welcome you back again one day.Sincerely,

Dear Meriem,Thank you for sharing your thoughts with us!We are glad you enjoyed our services and staff, at Royal Continental Hotel in Naples we strive every day to provide the highest level of hospitality.Nevertheless we regret for any shortfall in standards, especially due the car noise, which even if beyond of our control, it has been investigated for proper actions.We will be more than happy to have you as our Guest again as soon as possibile!Sincerely,

Thanks for stay with us. Your opinion is very important to us!

Dear Rebecca,Thank you for your review. We are glad you enjoyed the lovely room, spectacular views, and perfect location.We lookforward to welcome you soon back again and offer you our undivided service!Guest Service Representative

Dear Malar,Thank you for taking the time to share your feedback with us. Our team strives to provide excellent service and we regret to hear that we fell short of meeting your expectations.Rest assured, that though the multiple actions to ensure you a had a comfortable stay were taken - such as room moves and support - your comments were propmtly addressed to avoid them occurring in the future. Regarding breakfast, we maintain a served buffet in compliance with health regulations and for everybody sake, replenishments and extras are always available, which may incur an additional charge like cooked to order request and room service. Looking forward to welcoming you once again in the future to offer our true level of hospitality, please do not hesitate to us directly for further assistance.Warm regards,Guest Service Representative

Gentile Ettoe,Grazie per la tua recensione positiva! Siamo contenti che tu abbia apprezzato la nostra vista mare stupenda e ci auguriamo di averti ancora con noi presto. Buona giornata!Guest Service Representative

Gentile Danilo,Grazie mille per la Sua meravigliosa recensione! Siamo felici che abbia apprezzato la Sua esperienza a Napoli con Noi!Non vediamo l'ora di riaccoglierla.A prestoGuest Service Representative

Dear Shannon,Thank you for taking your time to share your feedback regarding your recent stay at our property. We are pleased to hear that you enjoyed our beautiful location on Naples' waterfront. We take such feedback seriously, yet upon review, no specific records of inconveniences were reported during your stay. Nevertheless, we truly regret any uncomfortable perception you experienced. We are always committed to providing genuine and caring service to all our guests and rest assured that we will keep on striving to ensure that our service standards are not only met but exceeded. We hope to have the opportunity to welcome you back and demonstrate our dedication to excellent service.Warm regards,Guest Service representative

Buongiorno Stefanie!Thanks a lot for your comment! We are very happy you enjoyed your last stay with us and loved our magnificent view!We will be more than happy to see you again as soon as possibile!Guest Service Representative