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Beoordelingen van Wailoaloa Beach Resort Fiji

2.5 out of 5
Wailoaloa Beach Resort Fiji
New Town Road, Nadi Bay, Wailoaloa, Nadi

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 50 van 437 beoordelingen" "
Gastenscore: 8 - Goed. 111 van 437 beoordelingen" "
Gastenscore: 6 - Redelijk. 128 van 437 beoordelingen" "
Gastenscore: 4 - Matig. 80 van 437 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 68 van 437 beoordelingen" "

6,4/10

Netheid

6,8/10

Personeel en service

5,4/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

jeffrey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good. The staff was helpfull.
8 nachten verbleven in mei 2024

6/10 – Redelijk

danique, Nederland

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Elke keer als we iets te eten bestelde hadden ze het niet. Heb 3 keer geprobeerd, daarna elke keer buiten het hotel gegeten. Een meisje was vegetarisch,ze hadden helemaal niets van fruit meer en ook geen groenten zeiden ze. Het enige dat ze kon eten was friet om 11.00uur 's ochtends

4/10 – Matig

Hongil

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
エアコンが壊れてて部屋を変えてくれると行ったのに、申し送りされず、変えてくれようとしなかった。 飛行機の離陸がすぐ近くで、深夜でも大音量でリラックス出来ない。
3 nachten verbleven in mei 2024

6/10 – Redelijk

jen, winnetka

Reisde met een groep
Negatief: Voorzieningen
Nice garden surround. Motel 6 amanity.
2 nachten verbleven in mei 2024

4/10 – Matig

Linda

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front porch entrance key is lost, access via back door only. No burglar bars.Lightbulbs over kitchenette blown. Had to ask for appliances, TP, bin liners, coffee, tea, sugar. Fridge contained a dirty wet cloth & half eaten. coconut. Breakfast inedible. Bathroom linen threadbare/dingy white colour/stained.No security young people roaming around with boom boxes, other guests with loud voice screaming kids & no respect for neighbours., Steep steps & rough pathways throughout..
3 nachten verbleven in mei 2024

6/10 – Redelijk

Sheetal

1 nacht verbleven in mei 2024

4/10 – Matig

carol

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The people staff were nice, but cleanliness not so, unfortunately we had to ask for utensils, soap, towels, toilet paper, we requested a microwave in advance & it wasn’t there had to ask for it. The sliding door was broken & asked someone to fix it
2 nachten verbleven in april 2024

4/10 – Matig

RAKESHWAR

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Sumeet

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked a family Villa but I ended up staying in a standard room with 4 beds…. Upon checking the reservation team never returns back the call to update Upon payments been carried out I was been told I don’t have a room booked. I was been transfers to another apartment which was worse.. Worst experience ever. Never ever recommend a stay at this place
1 nacht verbleven in maart 2024

6/10 – Redelijk

Makoto

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

6/10 – Redelijk

Jennade

Zakenreiziger, Reisde met familie
Positief: Voorzieningen
Negatief: Netheid
Rooms were huge. I booked a room with a pool view and I got a different room all the way in the back which was the last building. AC flooded the room and they were kind enough to relocate to a different room on the same building.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Guy

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service
nul trop bruillant
5 nachten verbleven in januari 2024

4/10 – Matig

Mona

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid
it was a nice room lots of space love the AC but the bathroom was dirty as if it wasn't cleaned and guest upstairs was too noisy. Arrived an hour early but was told to wait till check in at 2:30 didn't see any other guest there they could have made my room a priority i was traveling with 2 kids that was tired.
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Connell

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed one night. The worst experience i ever had in resort. Couldn't lock the door with the key. Wouldn't go back there again
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Otomie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome Customer Service
We love it. The service is very good and we appreciated all the help
2 nachten verbleven in januari 2024

8/10 – Goed

Rajeev

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer service was excellent. The environment was very quiet .
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst experience I have ever had
This hotel was the hotel from hell. I rarely write a review, but I couldn't let anyone else endure what we did here. The minute we got into the room, the TV was not working. We asked this to be fixed several times and it was never attended to, always excuses. Two of the 3 single beds had bed bugs in them, the third one we couldn't see any. We had to share a single bed the whole night as the reception was closed. My friend had bed bug bites all over him from the first bed. The aircon was broken and stuck on 18C so the room was like an icebox and the shower had no shower head, just a hole in the wall that spits out the water. We did get moved the second day, but the other apartment was not much better. There were also roaches in the room, as the window was broke in the bathroom they seemed to be coming through there. The breakfast advertised was sausage and eggs but it was in fact watery oats and hot tuna sandwiches. If you are even contemplating staying here, do not. Run the other way, and keep running all the way to the airport. It completely ruined Fiji for us and we have travelled to a lot of countries. Never again. If I could give -5 stars I would.
2 nachten verbleven in januari 2024

4/10 – Matig

Joan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Teniiti

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome. Thank you for the great service. Our kids really enjoy their stay and spending time at the pool and going to the beach.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Rajnil

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Horrible. The walls and ceiling are not sound proof. Planes passing by every few minutes very disruptive. Sheets had stains and didnt look clean, everything looked dirty. We ordered dinner and asked for room service, one hour later we came to see if our food prepared and the staff said they were still making it but they havent started cooking. So we canceled it and bought food from the restaurant next to the resort.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Hamed

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Poor customer service, uneven bed mattress couldn’t sleep at all, A/C had a mind of its own and regardless of the temperature it would either get very hot or freezing cold.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Anesh

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

4/10 – Matig

Praneel

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
While the reception staff were super friendly our check was late as room was still mot ready. When we entered the room floowers were wet and muddy. There were no bathroom mats and handtowels. TV wasnt working and we saw bed bugs the following morning. Even after 5 escalations and requests no one came to clean the room and give us towels or fix the TV. However Breakfast was good and kitchen staff super friendly
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Norman

1 nacht verbleven in oktober 2023

4/10 – Matig

mario

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
First, the staff is wonderful, but hotel room had a cockroach, a lizard and ants in the bathroom and the air con did not get fixed in the 2 nights we were there. We had a ceiling fan, but there were a few moments we wished the air con worked as it got stuffy since the windows were closed to prevent any furthers cockroaches or lizards from coming inside room
2 nachten verbleven in september 2023

8/10 – Goed

Ange

3 nachten verbleven in augustus 2023

4/10 – Matig

Vilimone

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We arrived on the Day , and we got given a wrong room .Took several hours for the staff to sort it out.The staff are bit slow and friendliness is probably not in their diary. Accomodation was average for cleanliness.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Glenn

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
pleasent quiet friendly staff relaxing
5 nachten verbleven in juli 2023
Reactie van ET op 7 aug 2023
Thankyou for your fwwdback. :)we look forward to hosting you again on your next visit.

4/10 – Matig

Penelope

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van ET op 7 aug 2023
-Thank you.we look forward to hosting you again in the future.

10/10 – Uitstekend

Chun Mei

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to get around. Excellent staffs,
3 nachten verbleven in juli 2023
Reactie van ET op 7 aug 2023
Thank you for your feedback :)We look forward to hosting you again on your next visit.

2/10 – Ontzettend slecht

kotone

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
エアコンがつかなかったのですが「使いませんよね？」とそのままにされたこと、鍵が外から締められなかったのが厳しかったです。 また、部屋が続き部屋として使える部屋だったらしく、夜中に隣の部屋との間の扉をガチャガチャされたのはちょっと怖かったです。
1 nacht verbleven in juli 2023

4/10 – Matig

Gregory

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Let’s start with the name, this is a motel not a “resort”, and the “beach” is nowhere near this place. This is fine as this place is more of a stopover for a night or two as it’s near the airport. Oh by near I mean as close to the runway as legally posible so be warned. The noise is not the hotel’s fault but be aware that it’s directly by the airport . The rooms are arranged around either a swimming pool (which was quite nice) or a parking lot, with the ground-level rooms having no privacy curtains on either the patio side nor on the window facing the other side. The walls are paper thin and you can literally hear people sneeze in the next room . We laughed all this off until a staff member asked us to move rooms as our room was “booked” . We asked how that was possible as we spent one night in it and had another night to go. We were told that our room had been booked and we needed to move to the “family room”. I was confused as I thought we were already in a “family room”because that’s what I booked and paid for , but it turns out we were in s smaller room with 4 beds crammed into it. The staff are nice enough here and the pool area is relaxing but honestly skip this place if you want a good nights rest .

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Comfort kamer
staff is great, but the room was bad.
The staff was very helpful, but the room we stayed at had paper-thin walls and we could hear absolutely every movement in the adjacent rooms and every step in the room above. Sadly for us, we had noisy neighbors next door who stayed up talking and giggling until 2am and we couldn't sleep. We enjoyed the swimming pool after coming back from our day trips.
2 nachten verbleven in juli 2023

6/10 – Redelijk

Elmar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good and cheap vacation. For one or two nights perfect.
1 nacht verbleven in juli 2023
Reactie van ET op 18 jul 2023
thank you for your feed back.we hope to host you again oin your next visit.

6/10 – Redelijk

Lauren

Reisde met familie
Positief: Personeel en service
Wailoaloa Beach Resort met our expectations and we enjoyed our stay. The staff where great and we appreciated the complimentary breakfast. It is nice and handy to the Wailoaloa Beach restaurants and the airport. Due to the age of the resort, it is probably time for a refurbish but it is perfectly adequate. The very reasonable rates reflect this. Great place for backpackers.
2 nachten verbleven in juli 2023
Reactie van ET op 19 aug 2023
thank you for your feed back... we hope to hosting you again on your future bookings

2/10 – Ontzettend slecht

Stephen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The last place you need to stay
It was a dump, there are no other words. The noise at night was awful and sometimes went on 'All night'. The place seemed to attract youngsters who had no concern for anybody. The staff, although always nice and polite, had no interest in keeping any order from guests. The breakfast was, less than basic. The room was dirty, and the sheets were never changed for a week, although there were a couple of offers of room service.
Rusty old fan
Cobwebs everywhere
Stains
A falling apart AC
7 nachten verbleven in juli 2023

10/10 – Uitstekend

Visia maheni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good clean as always
1 nacht verbleven in juli 2023
Reactie van ET op 7 aug 2023
thank you for your feedback :)we look forward to hosting you again.

8/10 – Goed

Kirsty

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
What you expect for the price you pay. Pleasant stay room was clean enough, no bed bugs!
5 nachten verbleven in juni 2023
Reactie van ET op 2 aug 2023
thank you for your feedback.we look forward to hosting you again.

2/10 – Ontzettend slecht

Stanley

Very old and dirty I wouldn’t recommend staying here to anyone
1 nacht verbleven in juli 2023

4/10 – Matig

Vinay

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No good
4 nachten verbleven in juni 2023
Reactie van Sharon op 7 jul 2023
We apologise for your experience with us. We will improve.

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service
1 nacht verbleven in juni 2023
Reactie van Sharon. op 7 jul 2023
Thank you for your rating. We are grateful!

2/10 – Ontzettend slecht

Ashwin

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We did not get the room that we booked on expedia. The room that we got did not have towels, blankets and not enough beds for everyone. Bedding was dirty. We had no hot water and couldn't take showers. We asked to get moved and the room was smaller and no hot water. It was above a convention room which was so noises. Every day we asked the front desk to for help with no success. We couldn't sleep for the entire stay. We tried to cancel but couldn't get a hold of expedia. This ruined our trip. We asked for a refund after the first night and finally the last night someone from expedia finally contacted me and said it is too late. The front desk told us that we can get a refund even if we stay there but at the end we were told something different. I never had an experience like this. No one wants to wake up with a headache everyday. The nights ruined the days. There was a large group of men drinking until late in the night. We kept waiting for maintenance to fix the hot water but no one came. We asked for extra beds and they never came. The second last day when beds might have came I saw a truck with dirty, filthy mattress. So I told them no thanks. My parents couldn't stay with us and had to make other arrangements. The Place is very dated but thats ok people can deal with that. But the pictures on expedia don't show the current condition of the resort. We heard many groups complain. Save yourself a headache spend a bit more elsewhere.
5 nachten verbleven in juni 2023
Reactie van Sharon op 7 jul 2023
We do apologise for your experience with us. We will try to improve more.

4/10 – Matig

Amber

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Large room. Bed was comfortable but it’s noisy outside and hard to sleep. I used earplugs and an eye mask and slept great! They only provide hand soap and towels upon request, so bring your own shampoo and body wash. It’s a backpacking hotel, a place to sleep, that’s about it. Staff is friendly.
2 nachten verbleven in juni 2023
Reactie van Sharon op 23 jun 2023
Thank you for your review. We do apologise for the noise as we’ve also had other in-house guests. Vinaka.

2/10 – Ontzettend slecht

Saneeta

Negatief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in juni 2023

6/10 – Redelijk

sunita

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
little insects all around the ground and room floor, bathroom lights, and room lights are very poor, not bright enough can not get dressed or put makeup on, no tables or chairs in the room disturbing walls you could hear next room fighting, breakfast not good at all poor service advertise breakfast serve at 7:30 am but when we get there nothing ready till 8:15 am, selection of breakfast was only bread, slice sausage, oatmeal that's all not going to this hotel again
3 nachten verbleven in juni 2023
Reactie van Sharon op 23 jun 2023
We do apologise for your experience with us. Breakfast is free although if you wanted we also have full breakfast available for 15. We do have our rooms exterminated quarterly however we will be looking into this. We do apologise again. Vinaka.

6/10 – Redelijk

julie

Negatief: Staat van de accommodatie en faciliteiten
Staff are always friendly and welcoming. Some amenities like bathroom/shower need to be renewed as they are really old and damaged, looking gross due to the fact that it’s old and following apart
2 nachten verbleven in juni 2023
Reactie van Sharon op 23 jun 2023
Thank you for your review. We’re doing our best to make great changes. We do hope to see you again. Vinaka.

8/10 – Goed

Jordan

Zakenreiziger
Positief: Netheid, personeel en service
I liked the bangelo style area
1 nacht verbleven in juni 2023
Reactie van Sharon op 23 jun 2023
Thank you. We hope you enjoyed your stay with us.

6/10 – Redelijk

Annah

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Communication was difficult, with an agreed airport pick up just not eventuating and the staff not really caring about that, and a general diffidence in checking in. Because of late arrival (no airport pick up) I had no local cash and expected that I could get a meal at the ‘resort’ but had to cajole to have a meal and a drink added to the room tab rather purchase each item individually (with a $12 fee for each card transaction). One very lovely staff member came and had a chat but otherwise it was not a particularly friendly place. It is right next to the airport runway (really right next to) and planes regularly landing and taking off were pretty overwhelming when trying to sleep. It was advertised as quiet and peaceful. Clean and basic and the meal was simple but tasty and all would have been ok really (even the planes landing 50 metres away could have been funny) if the reception was a little warmer.
1 nacht verbleven in juni 2023
Reactie van Sharon op 23 jun 2023
We do apologise for your experience with us. We will be looking into this. Vinaka.

2/10 – Ontzettend slecht

Saiyad

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Noisy bedding no hot water not clean
1 nacht verbleven in juni 2023
Reactie van ET op 17 jun 2023
thank you for your feed back..we will adress this directly.

6/10 – Redelijk

Andrea

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Thank God we booked just one night. The photos are far from the reality, the hotel needs a lots of maintenance. “Beachfront” with a huge grass area that separates you from the beach. Stains in the sheets, dirty shower, A/C with not remote working, the hands towel in our room was definitely there from previous guests.
1 nacht verbleven in juni 2023
Reactie van ET op 17 jun 2023
thank you for your feed back. we will adress this directly.