Check in was ok front desk lady was rushing through information. Causing confusion and irritation. Since our check in was through Vrbo and not technically through the resort it felt like front desk didnât care. Room was nice had issues with the door locking and a few problems with the tvs in the bedrooms. However the kitchen had all the supplies needed to cook view was ok and cute. It is a side ocean view. Loved that our stay got all the amenities such as water parks and kids activities that the resort offered. Owners were fast with responses were fast with issues we had. Rental was clean and organized. We would definitely book again.
We came as a group of 10 and had a great stay. Plenty of space, kitchen was great, and the view is amazing. You can see the sunrise from the balcony. Walkable distance to the beach and water park is just an elevator ride down to the ground level. Great find!
Our family of five had a nice time at the property and the Dunes. The property is very well equipped with comfortable beds and all of the conveniences one would expect. The view is nice and access to the beach is easy. The resort is great for kids. We would come back. Thanks!
The report has lots of things to do for an active family. They are extremely well staffed and were always very helpful. The rental was nice, we were missing sheets for the pull out and some pillow covers and they were very responsive. They were were some other minor problems with the cabin, but overall we enjoyed it. This specific unit probably needs to be reviewed in terms of rentals and pans as none of the pans had lids. Again, not complaining, just giving an accurate review.
We would ABSOLUTELY stay there again!
We booked this rental in hope that it would be nicer than the hotel. Everything was exactly like the hotel rooms but they updated the floors which did not matter bc the floor was dirty upon arrival. It was a waste of money to not book directly through the hotel. The kitchen was so dirty I had to wipe everything down. The stove had so much cooked on food inside it that it set off the fire alarm. And only one burner worked on the stove top. All the tables were dusty and there were dead bugs in the corner of the rooms. The trash can was broken so it was very hard to keep our toddler out of the trash. The bathrooms were clean but the drains were so clogged that you had to shower in 3 inches of dirty water and the water pressure was horrible. The linens were clean and they did supply a lot of towels. The rental itself is not in the main tower of the hotel were the restaurants and bigger part of the water park is so it wasnât that convenient. I would not waste your money on this rental and just stay through the regular hotel.
It was very fun all my friends and kids had a blast and it was clean the pool was clean and I was very fun my friends kids had a blast I was good you should go with kids family friends or other people it will be fun!!!