4/10 Médiocre
Volodymyr F.
12 août 2025
the hotel is good, but not at Big Fish
I booked a room through VRBO, but in fact ,the accommodation was rented out by a third-party company, Big Fish Rentals, which re-rents rooms at the Coral Beach hotel. Communication was only via email or text message, and no one was in a hotel.The lock on the front door was very difficult to open - I got into the room only after 30 minutes. When I was about to go out to the beach, the lock did not close. A long text with Big Fish began: instead of solving the problem, they again requested the documents already sent when booking. Only after 3.5 hours did a repairman come, temporarily fix the problem, and promised to replace the lock the next day - but this did not happen.The light in the bathroom did not work, the balcony was dirty, there was hair on the carpet, and sand on the sofa. No one fixed anything in three days, despite promises.My family vacation was ruined. A "Big Fish Rentals" I do not recommend it.




Volodymyr F.
Séjour de 3 nuits en juin 2025