Hôtel près de Musée Dorman (Middlesbrough)

« Chambre propre mais bruyante du fait qu’il y a un pub en dessous »

« Our stay was somewhat disappointing. The bed was too small for two people and not long enough, making it uncomfortable to sleep. We were assigned a disabled-access room, and unfortunately, the bathroom and toilet had a noticeable smell of urine. Breakfast was adequate but limited in variety. The poached eggs were undercooked, and the bacon was not crispy. I also observed that some wait staff handled food without gloves — for example, placing croissants in baskets or touching bread directly...

« Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay »

« A comfortable and nicely appointed hotel in the centre of the town. Many hotels allow early check-in if rooms are available, but NOT the Hampton by Hilton. You pay £10 per hour extra. A very disappointing practice. Low-cost airlines charge for every little extra; it seems that there are low-cost hotels! »

« Clean room, friendly staff, second stay as goo as the first if not better as neighbouring guests were quite »

« We stayed in an upgraded room which was fantastic except the shower pressure was diabolical. Breakfast was amazing, bed was really comfortable, staff were wonderful. We stayed in a non upgraded room a day before this stay and the shower was amazing but the room was really tired. Again the bed was super comfy and brekkie wonderful. »

« Dirty »

« This was a lovely stay. The staff were really helpful and friendly. The room was spotless and the bed was soooo comfy! Lots of tea and coffee in the room and lovely and warm. »

« Room not clean »