Hôtel près de Musée d'histoire de Coldstream (Coldstream)

« First time i have stopped at this hotel but it will not be the last really pleasant owners and staff lovely big room and on suit bathroom and great breakfast at a nice price. Plus it has it own pub. »

« Pros - friendly check in, great tea tray with fresh milk, spotless room, very cosy and welcoming, lots of parking Cons - if your a light sleeper fridge noise might keep you awake »

« I would normally say nothing rather than write a bad review but this place was so bad - the room in particular, the fact that no one cared and it showed , the lack of maintenance or bothering about customers , i think other guests should be aware. We could have put up with having to search for someone to check us in, the dirty carpets, battered dirty paint work, incredibly slow service , being made to feel an inconvenience for having dinner ( food was nice when we eventually got it) and not...

« All staff were extremely helpfull »

« Well situated, quiet, shops nearby and handy for the local history. »

« Situated in the very centre of Kelso, convenient place to stay when exploring the area. Checkin was done very easily, with clear instructions sent beforehand. There is a Greggs just in front of the hotel, and also several restaurants and takeaways in close vicinity. There was double glazing in the room, and hence better insulation. »

« Overall a very good value place to stay, and as long as you know the place’s limits in advance you can plan round them. A bit on the basic side (no desk in the room, no towels, no dedicated wifi (something cloudy that didn’t work on 4th floor, so I tethered iPad to phone). toilet and shower a bit “military grade” but the price point was exceptional. Most of the staff were really friendly. Oh yeah there was a bit of a smell in the 4th floor corridor, but this was only in the corridor not in...

« Ideal location to go walking the staff we're wonderful very friendly and helpful. The menu is a bit sparce but what was available was superb would highly recommend »

« Nous avons demandé un thé vers 11:00 pour y accueillir un ami, réponse: “there is no service now”. Puis nous avons demandé pour un entretien avec notre visiteur, au calme car il y avait un match de foot dans le grand salon et beaucoup de bruit, sollicitant de nous mettre dans un salon annexe, réponse: “no that’s not possible”. Déplorable…. Nous n’y retournerons pas »

« The room was very big and spacious. It was very clean and came with en suite too. There was a back door to the car parking area, which was a nice touch to load/unload your cases. The bar was nice with seating areas for food in the evening, just like a restaurant. The food was exceptional in the evening and at breakfast. The service was too. Staff were very friendly and courteous. We really enjoyed our stay here and highly recommend it. »